Dollar General reviews and complaints 1
View all 3833 complaintsDollar General - customer service
I just came out of store 🏬 # 13384. And this store has gone COMPLETELY DOWNHILL! I used to be able to come in and shop, and the Associates were very Friendly and would smile. This is not the first time at this store, among others, where I have gone in to purchase something, and the Customer Services were Horrible! Today, This (I am assuming about 26-30 yr. old) Young black with dread locks (that NEED To Be CUT OFF; as THEY ARE NOT WORKPLACE APPROPRIATE) Guy comes up to the register, ..doesn't even speak, doesn't Not Make Eye Contact;Just Starts ringing up my items. Then when I inadvertently picked up an item that was not on sale, he Huffs off and goes to get the sign that shows the item is not on sale, .. and comes back with his "ATTITUDE " and tells me it is not on sale. I said fine, that's ok; just take it off. He finishes ringing me out;... and No Thank You, No Have A Nice Day...Nothing;...Just Rudely Days "Get your bag. Which I did and Left. THIS STORE 🏬 IS BECOMING A HUGE PROBLEM. There is no Organization, The People Working here are NOT Friendly in the Least. The Whole STORE is a COMPLETE DISASTER! THIS store is still fairly new, and should NOT Be Looking Like This, And The People That you hire SHOULD BE MORE CUSTOMER FRIENDLY! There needs to be a HUGE CHANGE, in this store! He and the others in this store are the reason WHY I will not be back to shop here. Thank you for your time! Happy New Year. Sincerely
Debbie Munoz.
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