CB Retail Stores Dollar General Complaints #302-321

Dollar General review: Coke bottles I bought ( 1 comment)

Tomasa Garcia of Fort Worth, US

Nov 13, 2022 11:02 am UTC

I purchased 4 bottle drinks in the advertisement did not say you couldn't mix so purchased Dr. pepper products and Coke bottles and the deal said 4 bottles for 10.00 dollars I don't notice it but when I got home looked at the receipt was charged 4.25 each then 4.75 for the other products I went back to the store but was told no manager ave to come back on Monday morning I don't live close buy but went back showed them my receipt I was told I didn't know how to read I didn't see any sign that said that any way both manager were very rude to me I use to be a manager and not the way you talk to your customers

Desired outcome: I would like a refund my name is Tomasa Garcia [protected]

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TheldrakisCS

Baton Rouge, US

7 complaint

524 comments

TheldrakisCS of Baton Rouge, US

Nov 14, 2022 2:32 pm UTC

Verified customer

Are you positive there was no sign? if the advertisement said 4 bottles there usually is a line "only good on ..." which may have stated one or the other as not qualifying. as for the staff your right they should have been nicer. though they should have noticed what you were purchasing and alerted you about the sale and mention which is not qualified for it.

this could possibly be both parties in error without more information on the incident.

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