Dollar General

I live in Burkburnett, Texas. We have a Dollar General here in our small town. I like the products they have to offer. But I have a complaint about store conditions. It is the most unorganized store in our town. It is so messy and a disaster . It is awful. I can't find anything and there is never enough workers to even assist you to find product. It is always busy, we don't have many choices of stores to shop. I cannot believe that something can not be done to improve store conditions.
I am embarrassed that this store is in our town.
Please help and fix this store.
Thanks for your attention to this matter.

12/28/2016 Dollar General Store #[protected] South Main Streeet Poplarville, MS [protected]

Let me start off by saying I love shopping at Dollar General and I shop at least four nights a week. I come to get snacks at night time. I try not to complain, but this has happen several times at this Poplarville store that I listed above. The cashier name is Tina, she has such a very bad attitude and very disrespectful when you ask for help of any kind. Tonight, customer and I was waiting to check out and the Lady was already looking for her when I made it to the counter. So she took a few minutes before she came, she spoke to the lady and rung her stuff up and the Lady put her card in and the cashier never ask her what kind of card or anything about her card, she gave the lady her receipt and she left. So she rings my stuff up but she did not speak to me, her attitude change real quick. So I put my chip in for my debit card, the cashier hollered real loud, "What kind of card is that, EBT", so I look at her and said no its a debit card. So when my receipt come out the machine she just stood there and wouldn't give me my receipt. I then ask her for it and she acted as if she couldn't hear me. This is about the tenth time she has did this, the other cashiers never ask what kind of card you have. She has a problem with Africian Americans and she assume that we all have ebt cards. I try not to complain about people because I know everybody need their job. But she is so rude that even other people talk about her and they don't like to go in when she's working. She need to be trained to treat people better. I like shopping at Dollar General because they the only store open, it's not far from my home, and I can just go get what I need right then. But I will not allow this cashier to talk to me any kind of way, so you will lose business if someone don't train her.

First off we have been loyal customers to the Emlenton store for the 5 years we've lived here. Today my wife accidently left her wallet in my car and went to pay with a check. they said they needed her drivers license number so she asks if a picture of her physical license would work the cashier said yes. So she calls me at work I had to leave my job go up to the vehicle and take a picture of her drivers license and sent it to her. The clerk then says we can't accept that it has to be here physically! I wasn't about to leave my job and drive home so they could accept a check. I have to accept virtual insurance cards at work for state inspection. Why couldn't the clerk enter in her drivers license number and continue on! She had juice and toys for our 20 month old son! He was screaming the whole 30min she had to call me and get the picture! This is uncalled for the manager that told her that was rude and has been rude to me other times as well! We will be taking our business to the IGA next door!

The store is so cluttered you can't even get a buggy through the aisles. You have to move storage crates out of your way to get to items that you want to buy and most of the time the workers are standing outside if front of the store smoking their cigarettes before the come in and wait in you. Then you have to stand there and smell there stink as they check ring you up. The west union, WV store is the absolute worst DG you will ever visit. Something needs to be done about that store and the way it is ran. They need to show some pride. The store number is 9972.

I went there tonight and had to use the restroom. They use their restroom as a storage for cleaning supplies too. Their restroom is filthy and very nasty. The floor is filthy, the toilet seat is broke and has been known to fall off, the cleaning supplies makes it cramped, they never have any soap, toilet paper or paper towels, the supplies they put in there are dirty, and it looks like it's never cleaned. I had to use paper towels as toilet paper because they had no toilet paper. I only use the bathroom for emergencies. It uses to be clean a few years ago but in the past few years, the bathroom has gotten dirtier and less clean. You can tell they don't pay much attention to their bathroom.

Today 12-21-2016 was in whitney point ny store hitting all the sales, very upset bc I purchased 2 bags of lays family size pot chips and didnt get the sale price ended up paying full price sale should of been 2 bags for 4 dollars not 3, 50 a bag I did call store spoke to a ester she was nice said I had to come in to get a refund with xmas few days away I dont have time to go back in to town to get my money back iam a busy parent and this is bs they told me none of the sale prices came up so paying full price grrrrrrrrrrrrr I ended up paying 7 bucks for sale chips, sad part this is not the first time this happened at this store I say some one not doing there job mfs and I decided if this keeps up we r not gonna shop there no more, please get back to me or iam done fix the prices please thank you store # 06436 may be instead of me going bk to store u can refund me! Be happy to accept a check

Went to the store on 12-18-16 at 5:30 pm. There was 3 boys their, 1 was working the register, the other 2 was doing absolutely nothing, and there was about 10 people standing in line to check out. The store manager ( I believe her name is Echo) is absolutely not qualified to manage a store, plus she is very lazy and irresponsible . The store is very cluttered and messy. Your manager doesn't show up to open the store on time. if this was my store I would fire Echo and find me a manager that has some kind of work ethic and or some kind of management education.

The Dollar General Store located in Fowler, Indiana is the worst Dollar General Store I have ever seen! The shelves have been empty for months which is ridiculous! A person can't find one thing they need period! Expired products left on shelves, yet when a truck comes in those items are left in back. Most people in the area go to different store out of County because they know those Dollar General stores will be stocked. Amazing to think 3 registers but yet people can be lined up to back to try to get checked out because only one register works or I should say they will open only one. I don't even see the point why they have a store here in Fowler as it is of NO use and to think it was just built a few years ago. I don't know who the District Manager is or one of above but obviously he/ she don't know what their doing.

12/11/16 I went in the dollar general on Columbia Ave in Sheffield ala and had bought some gain dryer sheets and washing liquid well I had a coupon for the gain and done two different transaction 1st one went fine no problem. I did second one before I could pay the manager started hollering at me I was committing fraud, and was trying to take stuff out of my bag from 1st transaction not to mention the place was packed I have never been so humiliated in my life.

I am not sure of the man's name but he is the head store manager at dollar general in bad axe, michigan. Tall, skinny, blonde hair, and rude! I shop at dollar general several times a week and it has been several times that the store manager was very rude and even went to the extent of saying rude things and threatening me of not being aloud in the store. This is the store I shop at for my babies diapers because they are so cheap! I will go on to continue about the various occasions where he was very disrespectful and mean . He has made m cry several times leaving his store .

1) I was returning clothing I had bought the day before (not even24 hours before) *with reciept** one pair of pants had been missing a tag(he says) but i insisted I had put the tag in the bag he must have dropped it, he then said "dude i dont have your stupid tag, you can look yourself!" (Rude loud voice) ... I've always been nice to the store manager so I don't know why I always get such attitude...but I told him "I'm sorry but I made sure it was in the bag before i came in" ... so he said he would not return it. BEfore all of thIS when I had first walked in the store to return my bag of clothes he looked at me funny /annoyed.((Just as he always looks at me when I walk in)) might i add it just seems like the manager of the store does not like his job otherwise I believe he would be more accomadtaing to his customers. My friends have had problems with him as well.

2) just last week I went in dollar general like I do every week to get house hold items or diapers and while checking out at the cash register the i asked the store manager "How is your day?" Just trying to be friendly, he then replied "Don't worry about it, it's none of your business." (In a rude voice) ...I did not reply.

3) today on 12/10/2016 I visited dollar general to get my 18 month old her diapers.. .when I got to the register the store manager told me "I told you before not to park in front of the store, I get yelled at every time and it's not a parking spot. The next time you park there I will not allow you to shop here. "

I then said " you told me before I could park in front of The store just further down not by the door." I also said "your always rude to me and I am going to be complaining about you "

Store manager said "no I told you, you could not park there and don't come back to this store you are not allowed to shop here any more"

I said after as I walked out and stood outside
" you are not suppose to be so rude to your customers, you are an as*hole."

I apologize for my poor language I am just so sick of being treated rudely by this man.

Please do something about it! It is very apparent he does not like his job or value his customers. Which I believe every manager should love their job and serving their customers.

These are not the only times he has made me feel sad or disrespected ...I really hope to hear from someone soon. Thank you.

***If checked on the cameras I did not park by the doors at all I parked very far down at the end of the side walk . I only parked there and have parked there a couple times because I have a bad back and I just run in and out for diapers. ***

I went into dollar general and yes it was last minute but I still had 10 minutes before they were closing the guy that rang me up tonight did not look happy to be there did not say one word to me until I asked if I could grab one more thing to add to my purchase mind you it didn't even take me a minute to grab the one thing I came in for powdered sugar he told me I couldn't and got huffy with me rolling his eyes and said we are closed so i said to him it's not even 8 and the doors were unlocked still that's why I came in but he told me I couldn't grab another item to add to my purchase I've worked in retail my whole life and I know that I would never treat a customer that way even if it was a few minutes after closing he was just plain out rude and was even snotty before I asked to grab another item real quick so I just left so the cashier you had working tonight made it so I never want to shop in the bad axe dollar general again

I was at the dollar general store in Greenbrier, TN when I saw a sign that was just rude an very unprofessional. I find attitudes like this uncalled for. It made me and my son feel as if they were accusing me and all customers of shoplifting. I mean this is the Christmas season. I know that there are shoplifters out there but they are on the only ones being hit by this but are the only ones that I have seen with such an unprofessional approach to it. My family will not be going back to this store.

RE: Dollar General in Lathemtown/Canton, GA
I went into 'our' store about a week ago after not coming for several weeks.
I was shocked to see that not only had things been completely moved around (so I no longer knew where anything was), but a completely new set of employees. What happened to the local folks that originally ran the place that everyone knew and were so friendly?
The ladies that were working that afternoon were extremely unfriendly, unhelpful, and acted like they just didn't want to be there.
They are get a annoyed with using coupons - the previous folks were always willing to help you out. No longer.
I will no longer shop there even in an emergency until I hear things have changed.

It appears the everpet wet cat food from dollar general played a significant role in the death of my beloved cat. He was just 7 years old, in good health. I fed him science diet cat food for all his years, no issues. On the 6th year of his life, i started adding the everpet wet cat food to his diet, in addition to the science diet food. What i know now, my cat developed a rash on his neck, due to a reaction to the fillers used in the everpet food. I thought the rash was from fleas, and treated him for fleas, which i never saw or felt myself. My beloved cat, my companion, my friend of 7 years, died very suddenly, a few short weeks after the rash developed, from cardiomyopathy, which is basically a fatty heart, in addition to sudden liver failure, which was observed just hours before he died. Given the way it all went down, the speed of the decline, and the timing of all of the factors, i feel very certain that feeding him the everpet wet cat food was a strong factor in the death of my pet. He ate maybe 50 cans of the stuff, over the course of his 6th year of life. He had been a healthy active housecat, until he suddenly became very sick, and died. The hurt i feel, and the shame i have for feeding him a lower-quality cat food such as everpet, how can i feel good ever again? Ii never researched the food before i started feeding it to my cat. I am very sure these other negative reviews of the product would have changed my mind about feeding him this food, and i never would have bought it. And most likely i would be having my loving companion at my side at this moment, instead of heavily crying over my devastating loss. Not worth the chance, folks, trust me on this.

I called the dollar store in Jackson co., Tn. To see if they had a certain product and the employee that answered immediately and said no they didn't. When I went to see if they did have it or not, I found what I called about so the employee that I talked to lied, she didn't even check, and she is very rude not helpful at all. The other employees are friendly.

Store# 7703 niceville Fl
On November 13 entered the store to pick up a few items and my grandchildren needed to use the restroom. I ask the cashier who was on her phone (she appeared to be texting) told me both bathrooms were broken and just continue texting I said I can't believe both are broken and as she continued to text said "yes" both are broken, I ask for the store# and advised her that I was submitting a complaint. She just continued looking at her phone and said go ahead. I left without making my purchases.

I walked into the store and it was an unbelievable line. So I continued to make my rounds to gather the things i wanted to purchase.As I make it back to the register the line was then at a stand still I looked for a fellow employee to see if I could make sumone aware that she was jammed packed and out walks a manager to do a key turn she looked at the line and after she finished her key turn she then turned and went back in the office to where now there are two employees in the office n one on the register. The manager wasn't pleasant and she did not do a managers job (meaning)sje dod not take care of her customers ppl started to walk out.I know of the head guy Joel here in Ms n i would like to make h aware of his employees and the work ethics of his store i know he would not be happy I will no longer be a dollar general shopper I hate Walmart but at least u have opinions as to how u chk out!Sincerely A UNHAPPY CUSTOMER IN MISSISSIPPI AT DOLLAR GENERAL ON MILITARY IN COLUMBUS MS

Store # [protected] North Volusia Ave. Orange City Fl. Several times now, while checking out, due to over scans & misentries the cashier needed an override from the manager. Every time this happens(when the manager isn't already right there) it takes 5 to 10 minutes to get her up to the counter(in a store that is only a minute & a half long for a person on crutches) that really does a job on milk & icecream . Yesterday it happened again, I had milk & butter both. Finally I got completely fed up, left it all setting & walked out

On 11/15/2016 I was shopping at the Dollar General located at 400 North Service Road Wright City, Mo as I preceded to check out the cashier said that he needed to search my purse i thought I misheard him and asked him what he had said as he grabs my purse and proceeds to search it. I am a costumer at this store almost daily and cant believe my fourth amendment rights were being violated for no reason. There are no signs stating that my personal belonging is going to be searched as I am paying or exiting the building. I proceeded to tell the cashier that he might want to ask for a raise if harassing and violating the costumers rights was now part of his job duties at the very least demand some gloves to put on who knows what you could come across in someones purse. I went and spoke to the manager and he seemed perfectly fine with the fact that what had just been done was illegal because they were told by the corporate office to do this. I guess I need know is what gives you the right to tell your employees to violate my rights? It is unfortunate but I don't see myself shopping there any time soon.`