the whole store service was horrible
I went to the dollar general on 5536 plattsprings rd. They had 2 full lines and all the cashiers was cursing and talking rude and the manager I have a picture of her holding a girls baby because she was so cute. Instead of helping the cashiers figure out what they did wrong.. they rang me and 2 others customers up wrong. My name is Haley Davis and my number is [protected].
worst customer service from a manager
I just left this store and had the worst experience ever. The cashier (joann) was more professional than the manager(tonya). I saw two detergent under the same price but when l got to check out the price was different so l questioned it. I asked for the manager. She checked it out. During that time l walked to get something else and saw her moving the items over. I returned to the front and waited for the manager (Tonya) she said l dont see them together and gave me the price that l didnt see advertised. I was very concerned for that was not displayed. I told her thank you for such awesome customer service... she said u are welcome. I then said i was being sarcastic she said me too. Then the getto queen came out. I told her staff was more professional than her and some example you are displaying going back and forth with. Saying all this for one dollar and change. Its was not about the money but my interaction with the manager Tonya. I usually go to Dollar General on Legion rd in Hope Mills. They have awesome customer service. This was not good experience since this was my 1st time there. Even through the interaction with Tonya the manger her employee was very pleasant. I told the cashier Joann she should be the manager for she displayed the qualities of one. Afterwards I purchased my items and left the store. She was totally out of order for speaking to me in tge manner she spoke to me���
employees stealing
I want to know why Dollar General is discriminating one employee different from another? I've spoken with David George and apparently he doesn't believe that Debra Beasley has been stealing. I sent him an email and sent him a photo of some stock that was accidentally delivered to Dollar General at 1950 Cave Mill rd in Bowling Green Kentucky . There were 4 rolltainers full of stock belonging to the Elkton Kentucky store in that store. Debra Beasley loaded it up in black trash bags and took it home. She wanted to get it out of the store before Todd Vasos came to see the store. Regina Siegel was witness to all of this and told me about it the day after we were no longer employed there. So maybe Jeri West would be more likely to look into this since no one else will . Thank you .
cashier associate
Dollar General Store # 00286 Address : 624 East End Blvd South Town: Marshall, Texas Zip: 75670. Hello, My name is Jennifer Lynn Harris.I went in the Dollar General Store in Marshall to get a few things... I got ready to check out...The associate cashier did not have her name tag on and rug up my items... I check my information on the screen to make sure the coupons came off... The lady got a mad and I ask was there a problem to look at the screen to make the coupons come off my account. The other associate lady just look and didn't say anything...
public display outburst at store number 13556
I had come in store many times before, with my pet which is no more 4 inch's under a blanket.There had never been a problem.This time I came for just bottle.Instead of simply talking to me about it.I was yelled at, such a public display in front of a number people.Im to embarrassed to ever go in there again.Being a business owner myself and shopped there 3 or 4 time aweek, there wasn't a justifiably reason for such behavior.Sence I don't know the guys name, it's the only black guy works there.Im sorry to embarrassed to go in there again.
poor customer service
Let me start by saying dollar general needs to do better over all! Customer service sucks and the stores are disgusting and hazardous to people. The managers are slack as hell and rude. I want to report all the dollar general stores for fire violations. The district managers and store managers need to look for people who want a job not a pay check that they don't deserve! (Janelle) the manager that works in Summerton SC 29148 almost ran into my son with a box cutter and never said a word. All I'm saying is you're lucky you didn't cut him or Dollar General would have a lot more to worry about!
poor customer service
This is the second time that I go to DG in one day & just hate the fact that the checkout line takes forever. The male cashier was screaming Jessie name which was the other cashier & she never came. I went to go look for her just to find her talking on the phone on the trash bag aisle. I still told her that they were calling her in the front but she never got there since I stood in line for a while for checkout.
unprofessional conduct and dressing
I was in dollar general store number 12097 tonight. Where one lady whom works their that I see in a regular basis never had on shoes! You are a company and you let these so called emoyees run around the store with no shoes on and playing with Halloween swords? I have never seen this in any other dollar general. This girl shouldn't be an employee at all. Running around in her sock feet, playing with toys, and looks like something off the streets! When asking her why she didn't have on shoes she reply my feet hurt and my boss let's me. While talking to another employee while still inside running register I find out that she's the boss'S daughter in law well she said mother of the boss'S grandkids she gets away with everything.. if this is the way you run a company I will not be back in this store. This is nasty from s customers stand point and as far as the boss of that store if she tolerates that from her employee maybe y'all need to do something with her! They all look like druggy up their anyways. Have you ever thought of checking in on your stores? And popping a random drug test every now and again? Geez this store is a joke!
customer service and store appearance
Store is nasty carts and things you bring the boxes out on where blocking many of the isles so much I couldn't even go down most of them cashier was very rude and even to the point where she tossed my bags in my cart and had a very nasty attitude...I shop at this store more then 3 times a week but I'm at the point where I don't think I will be returning after today
condition of your store/ hazard
My complaint is on store # 11439
6011 Hwy 67
Haskell Ar 72015
Let me start by saying your store is a hazard to anyone that goes in it! It is the most disgusting, filthy and unattended store I have ever seen! All carys were filled with merchandise ( All) merchandise all over floors. Unable to walk isles at all. Flies everywhere and the smell of rotten something obviously food. The employees looked unbathed! You can't miss them since they greet you with cigarrette smoke at the front of the store! It is unbeliveable how you are throwing money away on employees who do not do their job! I would rather spend my money with DG but am seriously just going back to walmart after this horrible experience in this store that is new and should be in immaculate shape rather than this scene straight out of a Tornado scene!
semi driver
I was headed north bound in Knox, IN today around 11:45 and was nose end of my vehicle lined up with where the truck connects to the trailer when your driver merges into the left lane at me. In the fast moment I had my options were limited; if i speed up I'll hit the nose of the semi. So I slowed down. braking, my timing wasnt good and i knew we'd collide and to avoid collision i was being forced into on comming traffic. i quickly crossed the road and pulled into a parking lot where a vehicle had fallowed me. The gentelman asked if i was okay and informed me that the semi didnt indicate at all he would be switching lanes. I didnt get a licens plate # but the # on the door of the trailer was 53920.
customer service
Went in to make a purchase & the cashier obviously didn't know what she was doing because I used EBT cash. She continued to hit food stamp or something, I explained to her that I don't have or receive food stamps. The manger steps in & was rude and no help at all. I asked what was the stores number not phone number but how all stores have a location #. He gave a phone number that was displayed on the front window of the store I went ahead and called the number & left a message. And of course no response or anything.
management
I was in the rogue river store a couple of nights ago and the young girl that was the running the store that night was so rude, not only to me, but also the cashier. She just belittled the cashier, it was so unnecessary. I believe her name was Sheryl. I have never seen any employee treated this way at this store. I am a regular customer and always enjoyed my shopping experience until that night. I felt so bad for the girl at the register.
the assistant manager of dollar general was verbally assaulting me
I went to dollar general after already dealing with the assistant manager banning me from the store with no rights to and for no reason, being publicly thrown out and cursed out while I was with my mother and small children, followed home and harassed by this woman, having this woman call the police and falsely accuse me of things that were proven to be untrue, having to call corporate office in order to speak to the district manager (to fix everything this woman put me and my family through. This woman had the audacity to continued to seek problems with me when I tried to go about my business and shop for my items. As soon as I first walked into the door the atmosphere was uncomfortable and I was clearly not wanted there since she was shaking her head at me and whispering comments to other employees. I didn't let her bother me and I went to the front counter to check out. She was standing next to a trainee and instead of explaining the job and helping this employee she was on the phone loudly stating how the job wasn't her priority and that she didn't need to work there then she walked of and made fun of me. I continued to be rung up and left the store feeling aggravated, offended, and disgusted that such an ignorant, unprofessional, childish woman would be allowed to continue to treat customers so horrendously. Hopefully something is done and the correct actions are taken. Personally I will never go into another dollar general again and I will encourage other to shop in stores that don't tolerate the mistreatment, harassment, and utter lack of respect for customers.
service
August 23, 2017; Between the hours of 5:30 & 6:30 PM, CST
The Dollar General store at 100 Tyler Street, in Covington, LA, has zero customer service or care. Because this location is the closest to my home, I am in there often. As a consumer drawn to thrifty bargain prices, I've become a frequent DG customer. The usual experience of this store is that it is often dirty, unorganized, having inaccurate and/or conflicting prices (if the price can be found), and managers that are ridiculously ignorant of manners, much less customer rapport. So, I have come to have very low expectations when it comes to my shopping experiences at this Dollar General Stores. But, this afternoon, the low DG standards of no-customer-service... were beyond their usually pathetic low.
The only one at the check-out counter was a young woman chatting on so long with a "group of loud obviously know acquaintances to her" that were buying random items and cigarettes one individual in the group at a time with no concern or regard to the long line of other shoppers waiting to check out. The lady behind me, with a cart of items she had stopped in to get on her way home from work, grew so feed up with the ridiculous wait, that she just abandoned her cart, filled with the items that she had just spent time collecting, then stormed out of the door. After the next customer did the same, that's when I noticed that this clerk was now on a cell phone to the manager asking how to handle a cigarette transaction for the guy that was now at the counter. That's when I put my items (that I had been holding for the past 15 minutes) into the same cart that was left by the first woman and walked out. As I exited the store, it was apparent that the "manager" to this check-out clerk was sitting in the front seat of her car parked in the closest parking spot to the front of the DG, chatting through her opened window with individuals who were in the car directly next to hers. As I pasted the cars, I heard her talking on her cell phone to the clerk inside who was behind the register! It was literally 6 steps from her parked car, to being inside of the store!
That is when I decided that this scenario had to be recount. This infuriating experience was an absurdly insane view of the lack of leadership on the part Dollar General. These employees were treating their jobs like it was happy hour at the corner bar. The district manager for this Covington location should be assumed and discussed to read this. And, if he/she is not highly disturb to know about this blatant disregard for the Dollar General brand and reputation on the part of these employees, that district manager should seek other employment accommodations.
risk management
I am a store manager. I called in with an on going pain I attempted to correct with Advil or Aleve. Seeking medical attention for pain is not something I jump to because our job consist of walking, standing, lifting, etc for 50 to 60 hours a week. The pain was to the point I couldn't walk without limping. I called on Monday 8-21 and was told to take Advil...
Read full complaint and 10 commentssweet potato wrapped in chicken
I would like to know why the Dollar Generals in Sioux CITY, IA. haven`t been getting these dog treats in! not sure of the brand but they are sweet potato with chicken strips wrapped around it. I've been going to the stores for the last month. Lately I walk in the store and if they don't have the treats I just turn around and walk back out. I go shop some where else.
dollar general employee name keisha
I was ruly treated wrong today by an employee name keshia had attitude purchased motor oil. and a few other items she had a bad attitude I left went home cause I was upset forgot my oil went back to get it. she dropped it on the floor not putting it in my hand. I said I'm not picking it up a customer was at the register picked it up I said I'm calling your manager she talked back at me. after she made the mistake now something needs to be done. I go to shop at this store at least 10 times out the month if not more I spend my money and get treated like this I'm not satisfied. with this. if need be can you please call me at [protected]. my name is veronica. thank you very much...!
blonde manager on diamond
There was a manager walking around the store on the phone talking about doing drugs, getting high, and drinking extensively. He did not appear to be doing anything productive but he was still on the clock. He was talking very loudly and being disruptive. I ended up leaving before I got anything because he was making me upset and uncomfortable. I did not catch his name.
not having a product
Your location on highway 1417 in Sherman, Tx doesn't sell Teddy Grahams. I have been craving them for days. I had just gotten done with school and thought I would pop in to get my favorite snack and when I got there I saw that you don't sell them. This really saddened me because I can usually find any snack food I want there. If you would try to add them to your snack choices it would be greatly appreciated by teddy graham lovers.
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