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DISH Network / DISH.com Customer Service

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Complaints682
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Resolved19

DISH Network LLC

9601 S Meridian Blvd
Englewood
Colorado
United States - 80112-5905

Customer Support Phone Numbers

+1 888 313 5710(Customer Service) 0 0
+1 800 333 3474(Customer Service) 58 42
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DISH Network / DISH.com Complaints & Reviews

Dish Network / Dish.com / dish hopper joey jr

Bw
Apr 17, 2019

My dish box continues to go off and have error codes telling me to unplug my hopper and reboot it. Watching a 30 minute show, I literally see 10 minutes of it! Its awful! Also, the man who installed it put it through my bedroon window! Therefore I cant close my window. Which I believe to...

Dish Network / Dish.com / loss due to change of our package

Ve
Apr 16, 2019

We are an registered customers of Dish tv. Our VC no is 02513227992 Dish tv staff said that, we will be in formed on conversion of package. But we did not get call from them regarding conversion of package as they promiedbto in earlier call.As our Television switch of date is 10th April...

Dish Network / Dish.com / dish tv

Vi
Apr 12, 2019

I was enticed to go to Dish being promised the world and I should of known, if the deal is to good to be true, it likely is. This company is a bunch of crooks! The equipment is substandard, doesn't work half the time and the SRS people who are supposed to be the final word of problem solving...

Dish Network / Dish.com / channels

Be
Mar 20, 2019

I found out last week that Fox23 was being dropped. I called and told them I would cancel my service if they dropped it. They told me they don't see anything about it in the system. I asked for a supervisor and the person came back and said it won't happen and they're in contract...

Dish Network / Dish.com / equipment

Ti
Mar 5, 2019

I am a new customer and I have only had this service for a few days if a week so far. Im not satisfied with the channels I dont see anything I asked for I called and wanted to get a refund and cancel my service I was told I could not get a refund cause I purchased equipment??? I was never...

Dish Network / Dish.com / placing dish on "pause" wound up costing us more.

Ga
Feb 19, 2019

We have an elderly parent we have to help with 2-3 weeks per month so we have to travel and be away those days, so we thought we could put our dish service on "pause" as the dish agent called it, would save us some money. At first it seamed to be working. They charged an extra $5 for...

Dish Network / Dish.com / damages to my home

Bi
Feb 4, 2019

Over a month ago we had dish installed . Worked gelrest for a few hours . Had to call again to come out and try to fix it. He fixed it temporarily said he didn't know what else to do . So he left. We had to call again the same day for the same issue. They sent another then . They had to...

Dish Network / Dish.com / cbs

Ji
Feb 1, 2019

this issue dish and cbs needs to end. I saw that you raised your prices so therefore we are paying more and not receiving cbs. settle your differences soon or we will leave you for a more reliable service. why are we suffering the conciquences of your actions and paying more??? you better...

Dish Network / Dish.com / hopper 3 with wireless joey

Do
Jan 31, 2019

Every night at 1:00 am my wireless joey tv freezes, goes black, then get a 1553 message followed by a 1303 message (looking for hopper). The access box behind the main tv which is connected to the hopper 3 loses power completely (all 3 lights go out).in about 2 minutes it comes back on...

Dish Network / Dish.com / installer fraud

Br
Jan 29, 2019

My name is Brad and I have been with dish for four years now. I am a disabled retired veteran who has a fiduciary to handle my finances.(my father). The account is actually in his name but my wife and I have permission to make adjustments or service for account. We have recently had to...

Dish Network / Dish.com / returned equipment charge

Mi
Jan 29, 2019

I discontinued my Dish Network service and returned all the equipment as requested. The lady at UPS asked me if I would like a receipt because Dish will say you didn't return the equipment. Obviously, Dish has a reputation at UPS. Three weeks after returning a Hopper, two Joey's, three...

Dish Network / Dish.com / software update

Ri
Jan 28, 2019

Upgraded to Hopper 3 in April of 2018... I have had a problem with System Update since day one... Set up to update at 3am; it refuses to do so... It will start attempting to update starting between 9 and 11 am and continues throughout the day... There are never any recordings scheduled at...

Dish Network / Dish.com / nearly half of my service suspended - cannot cancel without penalty and no price reduction

Da
Jan 25, 2019

Dish has discontinued providing CBS network due to their dispute with the local affiliate for nearly a month at this point. As evidenced in viewing and DVR history, a large percentage of viewing has been CBS, including all of my local and national news viewing. Dish claims they have the...

Dish Network / Dish.com / confused workers poor cs

No
Jan 18, 2019

So my power went off and when it came back on, it blew the box. After testing was told they will send another box and would have to pay shipping. Asked if I could pick up local he gave me the number of the place. I called to find out is was a latino shop that doesn't carry box. Called back...

Dish Network / Dish.com / suspend service while out of the country.

Pa
Jan 6, 2019

Put my service for 6 weeks while out of the country, checked with rep and ask if it would be the same deal when I renewed my service and he said only had to pay $10.00 per month and the charges would be the same. When I returned they said I lost all my credit for 2 year deal I signed up...

Dish Network / Dish.com / dish reception

Te
Jan 3, 2019

We live at 72 Princeton Rd Philipsburg, MT. For 3 days we keep getting places where the picture stalls and the voice continues or we get a yellow screen. There is nothing blocking the dish as we have looked at it numerous times. Please get it fixed. I don't pay the money I pay for crappy...

Dish Network / Dish.com / service cut off after promising it would not happen

Hd
Dec 27, 2018

My monthly dish bill was due on 12/25/18. I am a united states navy veteran and my wife and I are both disabled. We are both on fixed incomes and, due to the holidays, did not have enough money this month to pay our bill. I contacted dish on 12/24/18, a day before my bill's due date, to...

Dish Network / Dish.com / charge for no service

Jc
Dec 27, 2018

Dish customer for 4 years and 6 months. How ironic the department is called the "Loyalty Department" This company is fraudulent and is forcing me to pay for 25 days that I had NO service due to a faulty Satellite. It's none of your business what I was doing over the Holiday and why I...

Dish Network / Dish.com / movies

Ci
Dec 13, 2018

I am so sick of seeing the same old movies on dish channels!!! I'm so excited after months and months, even years, of the same old stuff when there might be 1 new movie released. Home alone is still playing for god's sake!!! Originally released in the 80's or 90's!!! I know that there have...

Dish Network / Dish.com / hopper

Ju
Dec 6, 2018

Do not "upgrade" to Hopper. Major benefits of old Dish will be gone, you'll no longer be able to watch Netflix on your TV without paying, and you'll find technical support is terrible from installation to trouble-shooting. If you complain, you'll be reminded that you are trapped by the...

Dish Network / Dish.com / unethical billing residential consumer

Sa
Nov 28, 2018

Hello I received this email stating that I have a new billing amount of now an amount in excess of $400.00. I am advising your billing department that there must be some error here. Firstly, my total monthly bill is less than $100.00. This was the figure that I originally signed up for over...

Dish Network / Dish.com / satellite reception

Da
Nov 9, 2018

I am at Zip code 93222. I am 1.36 miles from los angeles county. The fires are burning and I am in firewatch. Dish will not give me the los angeles county stations so I may keep up to the fire information. Instead I get Bakersfield stations that never broadcast any fire information for my...

Dish.com / service

Ma
Nov 8, 2018

I can not watch tv.. The only device that seems to work is the hopper, the super joey and joey's always pop up on the tv activity screen and it displays 0 of 0 tuners in use. It will not allow me to watch tv. I contact customer service and they tell me this is an ongoing issue within dish...

Dish Network / Dish.com / on demand service

Tr
Nov 7, 2018

Their on demand service is constantly down. They have limited options to binge or choose from and when you download them they says it's available for 30 days. Try to play it and it says expired. This has been going on for a year, the whole time I have been with them. Technical support say...

Dish Network / Dish.com / 702 934-3800

Ga
Nov 4, 2018

My account has been on pause since 5 years ago, i had always had for 9 months for pause each time the last times i had a hard time putting it on pause they would only either put on pause for 3 or 6 months. Now the account was actived but I dont the service but the company is charging me ...

Dish Network / Dish.com / customer service and supervisors at dish network

Ch
Oct 29, 2018

My name is Cleve Hamilton and I am a current dish customer. My account number Acct# 8255909197066290, in case you want to understand and know who I am. I was without my service from August to October and I tried to get Dish network to work with me and help me reduce the bill so that I...

Dish Network / Dish.com / return of dvr

Fu
Oct 29, 2018

On October 17 I had a technician come out to install hopper and Joey. My daughter was moving in so we switch her dish account to my house and was going to cancel mine. The technician took mine and my daughters old DVR. When I went to cancel my service it seems he only turned in my...

Dish Network / Dish.com / customer service

To
Oct 26, 2018

I had just recently purchased dish network. The installation was supposed to be performed on 10/26/2018 between 8am-12pm. When I talked to the customer service woman I told her I needed the service complete before 1130am since I had to go to work and to make sure they would be here early...

Dish Network / Dish.com / service

Rt
Oct 26, 2018

I am extremely unhappy after learning on this morning that I was not able to get an extension on my cable service payment. I have always been able to get an ext on my payments for yrs as you can see from our records. This was a terrible inconvenience as my daughter was in the middle of...

Dish Network / Dish.com / channels and charges

Lo
Oct 25, 2018

Hello: My name is Russ Horcher, , I have been a loyal customer of Dish for a long time. I wish to file a formal complaint. I am upset that I pay for 250 channels, and only roughly 140 of them, even less now are watchable. I combine phone, internet, and satellite. Each week I notice...

Dish.com / ease of use

Be
Oct 25, 2018

I have been a DISH customer for the greater part of the last decade. In general I find the primetime feature to be the latest selling point in addition to the large capacity for DVR shows. I've never even come close to maximum and usually I suffer minimal outages related to weather...

Dish Network / Dish.com / contract for hopper

Ja
Oct 22, 2018

I am writing after just getting off the phone with the "Office of the President" for Dish regarding a request I made to gain any possible leniance on a contract cancellation. Full disclosure, I was aware there was a cancellation fee for the service I signed up 1-month ago. I was not asking...

Dish Network / Dish.com / satellite

Lo
Oct 17, 2018

There was appointment made for installation for 8am 8/16/18. Recieved an email that morning they would not be out 930-1000. Then at 1000 another email that was for 1200. Get a call from technician stating he could not find home. Come to find out he was in South Carolina and I live in...

Dish Network / Dish.com / hooked up hopper and tv & hopper do not function correctly

Re
Oct 15, 2018

Account 8255 9091 8064 7510 Robert Lyons. After being a DISH customer for 19 years I upgraded to Hopper on Oct, 12, 2018. Equipment installed and technician left after hooking up the system. My systems turns off both TV and Surround system when turning off TV with remote. Turning system back...

Dish Network / Dish.com / nbc blackout

El
Oct 13, 2018

The only reason, and I mean the only reason we dumped cable and went to dish was so we could get the bear's games and the nascar race. This is bullshit! You two companies need to get it worked out! We pay our bill on time to get something that we are not even getting. We will be going back...

Dish Network / Dish.com / obtaining a copy of my contract

Ma
Oct 11, 2018

I have been attempting to get my contract emailed to me for 4 days. I've called twice and chatted twice. This morning, I called, and was told they had to go outside their offices to find my contract, and, that I should receive it today. Well, still no contract. I need the contract so I can...

Dish Network / Dish.com / tried to move service when I sold my home and moved

Ps
Oct 10, 2018

Notified Dish I was moving and had sold my home, they said it was too far out to do anything and to call back within 2 weeks. I called back end of June & advised my new mailing address, and made a pyment. They were supposed to SUSPEND service for 90 days as my new place would not be ready...

Dish Network / Dish.com / lying customer service

Pa
Oct 9, 2018

I called Dish on Friday, Oct 5 for my mother. She is missing Univision and is ready to move on to DirecTV. I wanted to know if she is under any contract and if she would be charged any monies to terminate. She is not. I spoke to Chris. He told me that she would get Univision with an...

Dish Network / Dish.com / they lie to you

Te
Oct 9, 2018

On Sept. 14/2018 I spoke to a service rep. at dish asking why my monthly bill went up from $111.00 to $121.00. The rep talked me into getting the Hopper setup by saying my bill would actually go back down to the $111.00. Of course I was happy about that and agreed. First bill I got wa...

Dish Network / Dish.com / misleading information from representatives about fees and services

No
Oct 8, 2018

I've been a dish customer for many years and paid my bill each month.. on 09/22/2018 I spoke with a dish representative about lowering my bill due to financial hardship your representative suggested that I select a different package and that will lower my monthly payment .. The...