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DISH Network / Complaints & Reviews

Dish Network / / Placing Dish on "pause" wound up costing us more.

Gary Moore on Feb 19, 2019

We have an elderly parent we have to help with 2-3 weeks per month so we have to travel and be away those days, so we thought we could put our DISH service on "Pause" as the DISH agent called it, would save us some money. At first it seamed to be working. They charged an extra $5 for...

Dish Network / / damages to my home

Billy71 on Feb 4, 2019

Over a month ago we had dish installed . Worked gelrest for a few hours . Had to call again to come out and try to fix it. He fixed it temporarily said he didn't know what else to do . So he left. We had to call again the same day for the same issue. They sent another then . They had to...

Dish Network / / cbs

Jimmie Ball on Feb 1, 2019

this issue dish and cbs needs to end. I saw that you raised your prices so therefore we are paying more and not receiving cbs. settle your differences soon or we will leave you for a more reliable service. why are we suffering the conciquences of your actions and paying more??? you better...

Dish Network / / hopper 3 with wireless joey

Doug Hackman on Jan 31, 2019

Every night at 1:00 am my wireless joey tv freezes, goes black, then get a 1553 message followed by a 1303 message (looking for hopper). The access box behind the main tv which is connected to the hopper 3 loses power completely (all 3 lights go out).in about 2 minutes it comes back on...

Dish Network / / installer fraud

Brad Evans on Jan 29, 2019

My name is Brad and I have been with dish for four years now. I am a disabled retired veteran who has a fiduciary to handle my finances.(my father). The account is actually in his name but my wife and I have permission to make adjustments or service for account. We have recently had to...

Dish Network / / returned equipment charge

MichaelMary on Jan 29, 2019

I discontinued my Dish Network service and returned all the equipment as requested. The lady at UPS asked me if I would like a receipt because Dish will say you didn't return the equipment. Obviously, Dish has a reputation at UPS. Three weeks after returning a Hopper, two Joey's, three...

Dish Network / / software update

rickblevins on Jan 28, 2019

Upgraded to Hopper 3 in April of 2018... I have had a problem with System Update since day one... Set up to update at 3am; it refuses to do so... It will start attempting to update starting between 9 and 11 am and continues throughout the day... There are never any recordings scheduled at...

Dish Network / / nearly half of my service suspended - cannot cancel without penalty and no price reduction

David Midboe on Jan 25, 2019

Dish has discontinued providing CBS network due to their dispute with the local affiliate for nearly a month at this point. As evidenced in viewing and DVR history, a large percentage of viewing has been CBS, including all of my local and national news viewing. Dish claims they have the...

Dish Network / / confused workers poor cs

Not today johnny on Jan 18, 2019

So my power went off and when it came back on, it blew the box. After testing was told they will send another box and would have to pay shipping. Asked if I could pick up local he gave me the number of the place. I called to find out is was a latino shop that doesn't carry box. Called back...

Dish Network / / suspend service while out of the country.

PAGE20 on Jan 6, 2019

Put my service for 6 weeks while out of the country, checked with rep and ask if it would be the same deal when I renewed my service and he said only had to pay $10.00 per month and the charges would be the same. When I returned they said I lost all my credit for 2 year deal I signed up...

Dish Network / / dish reception

Teri Lundgren on Jan 3, 2019

We live at 72 Princeton Rd Philipsburg, MT. For 3 days we keep getting places where the picture stalls and the voice continues or we get a yellow screen. There is nothing blocking the dish as we have looked at it numerous times. Please get it fixed. I don't pay the money I pay for crappy...

Dish Network / / service cut off after promising it would not happen

hdsolven on Dec 27, 2018

My monthly dish bill was due on 12/25/18. I am a united states navy veteran and my wife and I are both disabled. We are both on fixed incomes and, due to the holidays, did not have enough money this month to pay our bill. I contacted dish on 12/24/18, a day before my bill's due date, to...

Dish Network / / charge for no service

JCollins5 on Dec 27, 2018

Dish customer for 4 years and 6 months. How ironic the department is called the "Loyalty Department" This company is fraudulent and is forcing me to pay for 25 days that I had NO service due to a faulty Satellite. It's none of your business what I was doing over the Holiday and why I...

Dish Network / / movies

Cindy Bender Smith on Dec 13, 2018

I am so sick of seeing the same old movies on dish channels!!! I'm so excited after months and months, even years, of the same old stuff when there might be 1 new movie released. Home alone is still playing for god's sake!!! Originally released in the 80's or 90's!!! I know that there have...

Dish Network / / hopper

Judy Gremmel on Dec 6, 2018

Do not "upgrade" to Hopper. Major benefits of old Dish will be gone, you'll no longer be able to watch Netflix on your TV without paying, and you'll find technical support is terrible from installation to trouble-shooting. If you complain, you'll be reminded that you are trapped by the...

Dish Network / / unethical billing residential consumer

sandyjoelliott on Nov 28, 2018

Hello I received this email stating that I have a new billing amount of now an amount in excess of $400.00. I am advising your billing department that there must be some error here. Firstly, my total monthly bill is less than $100.00. This was the figure that I originally signed up for over...

Dish Network / / satellite reception

davecallens on Nov 9, 2018

I am at Zip code 93222. I am 1.36 miles from los angeles county. The fires are burning and I am in firewatch. Dish will not give me the los angeles county stations so I may keep up to the fire information. Instead I get Bakersfield stations that never broadcast any fire information for my... / service

Marieshantell on Nov 8, 2018

I can not watch tv.. The only device that seems to work is the hopper, the super joey and joey's always pop up on the tv activity screen and it displays 0 of 0 tuners in use. It will not allow me to watch tv. I contact customer service and they tell me this is an ongoing issue within dish...

Dish Network / / on demand service

Tracey Claxton on Nov 7, 2018

Their on demand service is constantly down. They have limited options to binge or choose from and when you download them they says it's available for 30 days. Try to play it and it says expired. This has been going on for a year, the whole time I have been with them. Technical support say...

Dish Network / / 702 934-3800

Gabrielagurrola on Nov 4, 2018

My account has been on pause since 5 years ago, i had always had for 9 months for pause each time the last times i had a hard time putting it on pause they would only either put on pause for 3 or 6 months. Now the account was actived but I dont the service but the company is charging me ...