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I am very disappointed in the customer service that your company has provided. I was dealing with Direct TV, for on of of my account #[protected] which the refund has been due more than over a year plus. I was communicating with your customer service department for over three months now and finally one of your Manager got involved and gave me a discount on my other account. I would like to get my account #[protected] to be to be at zero dollar balance for all the inconvenience that I had to go through for all this time. I called every single week
for over three months to get something resolved which was owed to me for more than a year! I would also like to be contacted from someone in higher Management so that they can look into this. My name is Ahmed Shahariar and my email address is [protected]@yahoo.com and my phone number is [protected]. I have attached the invoices and please check with your customer service department on their recorded line and notes on how they dealt with me. Thanks
Claimed loss: The amount of time I had to spent in last three months to resolve on a issue that was owed to me from a year before.
Desired outcome: I would like to be compensated for all the inconvenience caused from this by adjusting my account # <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span> to zero dollar balance.
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