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DirecTVbilling/customer service

1

I've had problems with my bills and have had to call every single month for the past six months to have them "fix" it. Each time I wait on hold for almost an hour, just to have them transfer me to 5 different people and every single time I get no answer. They over charge me every single month. And when I explain to them that they billed me wrong, they blame me. Telling me that I "just need to pay what they tell me to." worst customer service. If I wasn't in a contract, I would have cancelled months ago. 🙄

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