Direct TV — unauthorized charges - refusal to give back for 8 weeks
When my husband & I got an account with Direct TV, we made the mistake of giving them our credit card. Just recently we disconnected our service with Direct TV and instead of sending us a final bill, the slapped a charge on our credit card for the final payment. In addition to that, the didnt receive our receivers and dvr back as soon as they think they should have and they slapped another 333.27 dollar charge on our credit card. The receivers and dvr have all been received, and I just spoke with Emp#
415369, regarding our acount and I asked for a credit to our account for 333.27 and she told me that it was Direct TV's policy to not refund the money until Jan 5, 2009. They have charged our card fraudently and know they have and refuse to credit back our account for at least 7 more weeks. This is ridicoulous and I will never do any business with Direct TV again.