The complaint has been investigated and
resolved to the customer's satisfactionResolved Direct TV — fraud
resolved to the customer's satisfaction
Direct TV decided after being told to terminate service instead to place it into their "suspended" category.
They have since then charged me for 3 months of service I never received.
I had to call my credit card company and not only object to the charge but terminate the current credit card number and get a new one issued.
After speaking with two Direct TV representatives I was told that's just the way it is. There was nothing they could do about it.
This is absolutely illegal, immoral and unethical.
I will be filing my case in small claims court this week.