CB Banks Direct Express Unauthorized charges from my account [protected]@gmail.com

Direct Express review: Unauthorized charges from my account [protected]@gmail.com

PhyllisD of US

May 17, 2024 8:00 pm EDT

Featured review

Claim#1-[protected]

May 13th, I had two unauthorized charges a T- Mobil unauthorized charge of $10.oo and an authorized charge of $200.00 from Verizon. These charges were unauthorized, and I had no knowledge of these charges until i checked my account. I do not have any business with T- Mobil nor Verizon I immediately phoned my bank to report the issue. According to my Mobil banking the transactions were pending but I guess the transactions could not be stopped according to the bank. I'm on a fixed income please help and investigate this situation this cannot happen again I'm out of town on family business trying to help take care of my 94-year-old elderly mother in Myrtle Beach SC these charges according to my bank statements appear to have taken place somewhere other than where I'm at

Thank you

Phllis Walker

Claimed loss: I had to borrow money because I was out of town and endured overdraft fee's just to make it through the week because i had no other means. now im in debt twice as much additional 250.00

Desired outcome: full refunce of my losses and inconvenience in the amount of 450.00 would be much appreciated

Confidential Information Hidden: This section contains confidential information visible to verified Direct Express representatives only. If you are affiliated with Direct Express, please claim your business to access these details.