Diamond WirelessI have canceled my plan 3 times now and still can't

On 10/13/17, I called and canceled my plan.
Again in November i called to cancel my plan
In December i called to cancel my plan.

I don't understand why they can't get this done.

I am having to continue calling and this time I am reporting to the credit card company to stop payments. I have paid $8.00 each month and I feel I should be reimbursed my $32.

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