Latest Reviews and Complaints
Under no circumstance use a freedom voice if you value your business
I normally don’t write reviews, but what happened with FreedomVoice deserves to be made public. I first contacted them because I wasn’t receiving incoming faxes (although outgoing was working). The rep said it would be sent to the tech team, but nothing was done. Then on the 20th, after being charged our monthly fee on the 15th, I checked my phone only to...
Read full reviewFreedomVoice needs improvements
I would be happy if they improved their service. When you start using it you understand that it's still unfinished and most of their products are hard to use, because they are buggy and glitchy. Calls are terrible to make, they drop all the time and it's very irritating. C'mon, it's the 21st century, there're a lot of opportunities to improve it fast.
As a programmer, I sent them several suggestions regarding improvements, but of course, they didn't even answer.
I like their free extensions, that's cool, but same here: they need to be fixed.
2 FreedomVoice Reviews
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Frustrated
Hello,
I have been a freedomvoice customer for close to 10 years. The service and support was WONDERFUL before you were bought by Go Daddy. The service over the past year has been completely horrible. Every time I try to use my phone app I have to uninstall and reinstall to make a call. When I call customer service the say that's what you have to do. This is NOT normal. It feels like you have tried to integrate Go Daddy's back end system with freedom voice front in and it's not working and nobody cares that the customers are suffering terribly! One VERY frustrated customer!
Recommendation: Wait until app is fixed before you
About FreedomVoice
FreedomVoice complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Is FreedomVoice Legit?
FreedomVoice earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for FreedomVoice. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
FreedomVoice has claimed the domain name for freedomvoice.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Freedomvoice.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Freedomvoice.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for FreedomVoice have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up FreedomVoice and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
We have received your comment. Thank you!