The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Dental Workspoorly run office!!!

K

This place has done nothing but cause me problems! They do NOT follow standard dental guidelines that insurances are looking to be followed. And when asked about it I was told that there is no such thing as "standard dental practices". Isn't that what a Dentist MUST know to become a dentist?! I am irate with how this business is run! Especially in the billing department. They never updated my address and continued to send bills to place where I have not lived in two years. Then they have the audacity to tell me that the bill is going into collections even after I told them I have not received a single bill. Then they resubmitted the claim to my insurance and never bothered to tell the billing company so I am still getting harassing calls over it when it's not even decided yet. DO NOT GO TO SEARS DENTAL/ DENTAL WORKS OF STERLING HEIGHTS (IN LAKESIDE MALL). They will screw you over. I have been dealing with this issue for almost 6 months now and I am completely fed up! (Hide)

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.