Dental Works reviews and complaints 1
View all 101 complaintsDental Works - bait and switch
I purchased a coupon through Livingsocial.com for "Dental exam with X-rays, cleaning, and enrollment in 'Free Whitening for Life' program". After my exam, I was told that I would have to pay an additional $180 for a "more thorough cleaning". They said that the coupon only covered a "basic cleaning". I told them that all I wanted was the basic cleaning and they said "it would be negligent on our part to just give you the basic cleaning when you need the more thorough cleaning". Furthermore, they refused to enroll me in the whitening program until I agreed to pay for the "more thorough cleaning". Beware of this bait-and-switch scam!
I spoke to the "office manager", a Ms Biviano, re having all my teeth extracted and being fitted for dentures, no problem!I went there and the dentist prattled on about soda/tooth decay etc, not the least bit interested in my problems.I walked out.Subsequently Ms Biviano called me and it turns out that Dentalworks will not extract healthy teeth.This is not what I was led to believe, and their advert in the Yellow Pages makes no mention of this proviso.They lied to me to get me in their office so as to promote more expensive care.Beware!
I went there to get some teeth pulled and a bridge. I was quoted by 3 different personnel there 271 for the extraction when I was in the chair before any work was done the assistant came in and said I was quoted incorrectly it was going to be 300 dollars more! In the chair! They didn't call to let me know that it was incorrectly quoted oh no they waited til I was in the chair! I got a bridge that was not even made for my mouth and they made a new temporary one that still I can't chew with and I have a lisp when I wear it! I wish I would have read these first!