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CB Appliances Defy Appliances / Defy South Africa Complaints #2-21
Defy Appliances / Defy South Africa

Defy Appliances / Defy South Africa review: Defy 900mm New York Full Gas stove

R
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9:31 am UTC
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I have bought this stove from Makro Silverlakes in January 2025. I was happy with the stove until the problem started. The stove top cover breaks around the hinge every time the oven becomes hot. The middle plate of the stove does not work as it ignites a high flame and goes off immediately after.
I have reported the issue to Makro as the supplier the first time and they have sent people out to have it fixed. The same thing happened about 2 weeks ago and they have to repair it yet again. Does this mean every time we use the oven, the cover will break? I am not happy with the product.

Desired outcome: I would like you to exchange the stove

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  1. Defy Appliances / Defy South Africa Contacts

  2. Defy Appliances / Defy South Africa phone numbers
    +27 314 609 711
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    +27 861 003 339
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    Customer Enquiries
  3. Defy Appliances / Defy South Africa emails
  4. Defy Appliances / Defy South Africa address
    135 Teakwood Road, Jacobs, Durban, 4052, South Africa
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  6. Stan
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    Jul 29, 2026
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