CB Appliances Defy Appliances / Defy South Africa

Defy Appliances / Defy South Africa Reviews and Complaints

Defy Appliances / Defy South Africa review: Brewing beauty kettle

dominique nhlapo of US

Mar 22, 2026 7:52 am EDT

Verified customer

Featured review

I had boiled hot water to make tea, as I tilted the kettle to pour hot water into my cup it suddenly went lose from the handle and the glass shattered and went everywhere along with a puddle of hot water on the 15th of March 2026. I would like a refund. I went back to Alberton Makro on the 22nd of March 2026 and I was told that my warranty has expired whilst I bought the kettle on the 29th of December 2024 and I couldn't find any attending stuff from Defy.
Stock code of the kettle is [protected]

Desired outcome: I would like a refund.

Confidential Information Hidden: This section contains confidential information visible to verified Defy Appliances / Defy South Africa representatives only. If you are affiliated with Defy Appliances / Defy South Africa, please claim your business to access these details.

Defy Appliances / Defy South Africa - Brewing beauty kettle - Photo 1

Defy Appliances / Defy South Africa - Brewing beauty kettle - Photo 2

Defy Appliances / Defy South Africa - Brewing beauty kettle - Photo 3

Defy Appliances / Defy South Africa - Brewing beauty kettle - Photo 4

View 0 more photos

0 comments

Add a comment

Defy Appliances / Defy South Africa - Job 5121148 27

Defy Appliances / Defy South Africa - Freezer/fridge double door 5

Defy Appliances / Defy South Africa - double door fridge/freezer rust inside 1

Defy Appliances / Defy South Africa - washing machine dtl 149

Defy Appliances / Defy South Africa - Glass in oven door shattered 1

Resolved

Defy Appliances / Defy South Africa - cooker extractor

Defy Appliances / Defy South Africa - Defy freezer model K60302

Defy Appliances / Defy South Africa - Bought at game galleria mall

Defy Appliances / Defy South Africa - double door fridge/freezer/defective product

Defy Appliances / Defy South Africa - Defy fridge

View all Defy Appliances / Defy South Africa reviews and complaints

Defy Appliances / Defy South Africa Contacts

Defy Appliances / Defy South Africa phone numbers

+27 314 609 711

Click up if you have successfully reached Defy Appliances / Defy South Africa by calling +27 314 609 711 phone number 28 28 users reported that they have successfully reached Defy Appliances / Defy South Africa by calling +27 314 609 711 phone number Click down if you have unsuccessfully reached Defy Appliances / Defy South Africa by calling +27 314 609 711 phone number 23 23 users reported that they have UNsuccessfully reached Defy Appliances / Defy South Africa by calling +27 314 609 711 phone number

10%
Confidence score

Head Office

+27 861 003 339

Click up if you have successfully reached Defy Appliances / Defy South Africa by calling +27 861 003 339 phone number 25 25 users reported that they have successfully reached Defy Appliances / Defy South Africa by calling +27 861 003 339 phone number Click down if you have unsuccessfully reached Defy Appliances / Defy South Africa by calling +27 861 003 339 phone number 33 33 users reported that they have UNsuccessfully reached Defy Appliances / Defy South Africa by calling +27 861 003 339 phone number

Customer Enquiries

Defy Appliances / Defy South Africa emails

gauteng.service@defy.co.za

100%
Confidence score: 100%

Support

richard.bunting@defy.co.za

99%
Confidence score: 99%

management

marsha.govender@defy.co.za

89%
Confidence score: 89%

henk.barnard@defy.co.za

87%
Confidence score: 87%

service@defy.co.za

84%
Confidence score: 84%

support

More emails

Defy Appliances / Defy South Africa address

135 Teakwood Road, Jacobs, Durban, 4052, South Africa

Defy Appliances / Defy South Africa social media
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Mar 24, 2026
View all Defy Appliances / Defy South Africa contacts