The complaint has been investigated and
resolved to the customer's satisfactionResolved Tlg Great Fun / Days Inn / Travelers Advantage — rip off
resolved to the customer's satisfaction
TLG Great fun, Aka Days Inn travelers Advantage:
Our family booked an online reservation for Days Inn in San Diego Ca, after we booked our hotel online an agent come on and said in short terms (I saved chat conversation)
Agent: Thank you for booking with day’s inn…
I would like to give you the opportunity to get $20 off your days Inn reservation, receive a $30 cash back mail in rebate... you will also have a membership with
Day’s inn for future discounts for hotel room rates, vacation package, and much more…
Just for trying the traveler’s advantage you will receive the first 30 days for free…
Even if you decide to cancel you still get your cash back mail in rebate and you can cancel anytime, during or after the free trial period by calling our toll free number and you won’t be billed another dime, the cash back mail in rebate is yours to keep no matter what…
We stayed in San Diego for about a week in a half in and the next day after we returned home I cancelled the membership and received a confirmation # that I kept on file. Today, 4 Months latter I realized we were still being charged for the monthly membership fee of the $11.00 through my checking account.
I called TLG Great fun [protected]) and informed them I was still being charged the 11 dollars and that I had not received my $30 mail in rebate.
The agent replied that she could only authorize 2 of the 3 monthly charges and that it would take up to 2-3 months for the reimbursement. If I wanted to receive the 3rd reimbursement, I would have to fax or mail a request.
Mail- in rebate: the agent informed me that it was sent to my email address…
*charging my account after cancelation; is a way of making money off from people who do not keep cancelation confirmations
* Not sending the 3rd reimbursement…is a way of making money off from people who would not bother faxing or mailing the request of only $11
*A mail-in rebate is a rebate sent to your home address and not emails
I would say that this company is a scam and I would not recommend them to anyone.
Days Inn Travelers (TLG great fun) Info
Address for “Support svc”
P.O box 6100
Westerville, Oh 43806
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