Days Inn’s earns a 1.2-star rating from 766 reviews, showing that the majority of guests are dissatisfied with their stay.
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manager says, "shuttle service could take an hour".
I stayed at and parked at the Days Inn in Bloomington, MN. I took the shuttle to the airport and upon return from my trip I called to be picked up as I had been instructed. The shuttle driver was not notified that I was waiting at the airport for 23 minutes. The manager's response when I complained about the wait, "we were busy". Beware the poor service of their shuttle. The manager also said, "it could take an hour to get picked up at the airport (which is 8 miles away)." I came in at 9 PM on a weekday and traffice was not an issue. Poor management is the issue.
service
We arrived on Friday the 18th of March for Spring Break. The advertisement said pool and spa. We asked everyday for the pool which was locked. There were several excuses given, it had been cleaned and needed chemicals. The gate for the pool was not unlocked until the 7th day, Friday the 25th. The Internet went down 3-5 times a day. They moved us closer to...
Read full review of Days Inncharged for a room I never stayed in, never even stepped foot in the room!
On Sept 30th my boss paid for a room for the 4 of us to rest and shower between jobs. We pressure wash big trucks for a large package handling co. From Sacramento to San Jose. The room was paid for, but at the last minute one of the workers had an emergency at home and we needed to return to Antioch. On the way home we stopped at what we thought to be the...
Read full review of Days Innsan jose international airport - filthy and no security
I have stayed at this Days Inn 4 times in the last month. Never again. This time it was downright scary. I'm referring to 2/29/2016. Room 408.
FILTHY--I walked in, the heater and A/C didn't work and it was cold. The vents were filled with what looked to be cereal. I went to the front desk to tell them and their answer was to give me another blanket. Then I went back up to the room with the rest of my things and went to put some soda in the refrigerator. Bad idea--it was filled with dirty towels. Because of the response I got the first time from the front desk, I just shut the refrigerator door and decided to live with it. Then I moved the chair to watch TV. The chair was filthy and I had to put a towel on it to not dirty my clothes, and under the chair looked like it had never been vacuumed and what looked to be mold was growing in the corner. I would have walked out, but it's convention week in San Jose and finding another hotel would have been impossible. So I decided to just deal with it and go to sleep early.
At around 8:30 p.m. I was awoken by a staff member yelling at someone to "Leave, you can't be there. I'm calling the police." This yelling went on for about a half an hour. I guess some homeless person was trying to bed down on the grassy area between the hotel and the freeway. At around 9:30 p.m. the staff member and another person came out and started yelling again for this person to move or they would call the police. Call the police already--although it's technically not Days Inn property so I'm not sure what the police could do.
Even scarier was at 5:30 a.m. when I got a knock on my door and a guy saying "Security." I called down to the desk and asked if they had security, I was told no. The girl at the desk said they don't have any security and she was all alone and had no way to check on me.
I paid for a safe, clean room. I did not get either one. I would like a full refund. Thank you. I have pictures I took of the room condition, but don't have a cable to transfer them to my computer here at the hotel. I will be more than happy to provide them to you.
hotel robbing
I stayed in this hotel for only two nights for an audition nearby. I checked out early in the morning and left Tallahassee. I later found an extra $100 charge in my online banking records which I was not notified about. I inquired about the charge, and the hotel staff said it was because they discovered marijuana smoke in my room. I was shocked because I am...
Read full review of Days Inn and 1 commentcustomer service or lack there of
The room was fine for my stay, tidy and all I needed but the organization is a joke!
I flew in late from Ontario, my mother had booked this stay as a gift so I could visit my sister. I called ahead knowing that I would not have my mom's credit card for incidentals (I worked the front desk at a resort for several years), and I was told that it was fine for me to use another. Not only that it said on the bottom of my confirmation email that only a VALID credit card was needed. After having to call my mum at 1am in Ontario and getting her to send photos of her ID and credit card along with a note permitting use of it - did I mention this was already PAID IN FULL WEEKS BEFORE- I returned from a long day the next night to find I had been locked out of my room because the email address they had given me to send the authorization to had not worked on their end ( it confirmed sent on my end). After taking the blame for the email not working I was given a second address which - surprise surprise- suddenly worked, although the front desk agent was unable to print it so I had to reformat it as a PDF and send it again. I was obviously a hassle for the agent, who I had to deal with both nights.
It's a shame because the Inn is so close to my sister's house and we fly over a lot and need a good place to stay consistently. I was the test subject for my family and sadly I won't be recommending we stay here although it is convenient.
Your front desk and call centre need to get on the same page.
bad staff
My husband travels to New York a lot on company business and frequently stays at your Conneaut Ohio location if weather is bad or he gets tired during his drive. I use to wonder why he was staying so often then I found out that one of your staff members was secretly having an affair with my husband. And they have been intimate and meeting together out of...
Read full review of Days Inn and 1 commentwriting down credit card number on a piece of paper
I went in to pay for a relative of mine and handed her my credit card and noticed she was writing something down. I asked her for the piece of paper and she become all irrate and started yelling at me. She did give me the piece of paper and she handwritten down my credit card number. I left with unbelievers that 1 she had the nerve to write my credit card number down, but to also treat me with disrespect as a customer.
housekeeping and customer service front desk
Folio # 38883. Conf #[protected] There were two girls working the desk on 10/23 and 10/24, and they traded a name tag that said Cheniqua on it. One would wear it when she was behind the desk, and the other would wear it when she was. Returning to our room 10/24 evening, we found that one of the beds had not been made. Wet towels that should have been replaced...
Read full review of Days Inntotally not satisfied
We booked a stay at the Days Inn in Kittery ME. Unfortunately we booked for two nights. We stayed at Days Inn many times and never had a concern. however this time will most likely be our last. When we arrived there were plastic utensils left on the floor form someone else's visit. We could see them housekeeping couldn't?? The trim from the head board wa...
Read full review of Days Innroom in bad condition
Light between bed was broken---tv knob was broken off---light on wall was broken- tub knob was broken off. Had to call office 3 times to get through the night. one girl on call--She was very nice to come down all times. It was not a good night. we stop at hwy 71 and interstate 10 twice a year. First time we tried Days Inn at Marianna, florida
Rude staff at night
Actually I wanted to contact Days Inn for Complaining about the Counter Staff.
I booked to hotel from NY on 16th at 11:00 AM and gave my credit card number around 2 PM. I arrived with my family of 6 at the hotel around 11:45 PM at night for check in. The reservation software application is not showing correctly. I wanted 2 Rooms and 6 persons. 3 in each room. It did not booked correctly.
Upon arrival, the counter person one Indian guy doesn't know how to behave with customer started talking in broken English. He was arguing with me for 45 minutes. He told me that policy is 2 adults per room. I said okay I need 3 person in a room. The person said, it will be extra. I said okay how much it will be, $60 was my booking and he said $ 75. Then He gave me paper to sign. I found that one room is charged for $ 75 and another room is charged to me for $ 86. When I asked him about this, again he started arguing with me and refused to give me the room.
Please imagine that at midnight, where I am going to Shop for another hotel?
I told him whatever he wants let me sign and will write to the Days Inn Management. finally I was allotted room at 12:30 am and I left for North Carolina on Sunday Morning at 6:00 AM.
I need an answer from you and kick that guy out from Days inn for his rude behavior with me and keep waiting my family for a long time at night.
We requested a non smoking room. The room smelled of smoke immediately upon opening.There was cigarette butts and ashes in the toilette. The girl at the desk verified it. The manager Andy Patel would not come down from his room to talk to me. The girl gave us another room which had not been cleaned, there was cobwebs on the ceilings. It was a truly bad experience. I do not recommend this location to anyone.
Desk employee at days inn Skyler Lemay was smoking marijuana in the parking lot. Location was ride of building but all the way towards the main entrance door towards the front of building
The Days Inn in Niagara Falls, N.Y., was one of the most dirtiest hotels that we have ever stayed in and we are
65 years old. What a disappointment! The sheets did not stay on the beds, the furniture was filthy, and
the floors were terrible. We probably will not stay at a Days Inn ever again after this experience.
Manager said I would be comped my room for a night due to my complaining & they still took money out of my checking account for the stay
I went on Vacation with my family and we stay overnight at a Days Inn in Vineland, New Jersey. In which the days Inn room condition was deteriorated, then I asked to change room for a more expensive one and they gave me a room where the water drainage was bad too, so next day I informed the receptionist about the problem. But I decided to stay with my relatives instead. Ihope to heard from you soon. Thanks
Around June 23, 2009 I stayed at Days Inn in Oak Creek, WI and there were problems I had with my stays as far as my privacy of information was revealed to other source over the phone & a situation with a man in another room. I had informed the manager when I had left, that I was dissatisfied with the ordeal. My name is Gina Gonzalez
[protected]
The room was terrible, nothing like what was pictured on internet. Was booked to stay 2 nights - only stayed one night because of the room and I am simply asking for $135 to refunded for the night I did not stay
Main Days Inn web site deceptively tricked me into making aresevation that could not be cancelled. Repeated calls got no help, they refused to refund $264 charge evn though reservation was 2 weeks away. Called both motel and main office, just got the run around. They are crooks and they robbed me of $264.
We placed our order on March 23, 2008 and check was sent on 3/25/2008 and cleared on 4/3/2008. Nothind has been received so far after 5 months.I had called and emailed 5o times and every time I had given new date of delivery. Big fraud and no help, please get my money refunded and I had learned a big lesson.
I stayed in the Days Inn Niagara on Centre street May 9th 2008. When I got to the room I found trash left behind from the previous guest. I reported this to the front desk, their response was"they will speak to house keeping". Im sorry but that is not good enough! This was my birthday, also driving 2hours to find thrash in my room! I would like a refund or discount on another stay!
racist
Hi I was their last night in Hilton ca I stop by the days inn I went inside I ask the desk clerk do they have in the parking lot was not full this was about 9pm at night the desk clerk and the other one in their language tell him it's full so I want stay there the parking lot was not full I didn't nothing wrong why did they said that I just wanted the room only one night I think they was wrong
no housekeeping service
No housekeeping service after I have been complaint for three times in a day. Front desk had knowledge and did not do anything. Refrigerators and ac most of the times damages or have issues. Pay attention before reserve. Talk to the owner of the facility. Staff very rude and dont care.
Took two transaction with authority
I was charged 45.71 twice when in fact I wasn't even there to hand my card to them they also charged my husband card also which was for 27-28 of January so my card should not have been charged I am being charged for 29-29 of January and I am not even there and in fact did not give my card to them to charge so they are taking money without my authorization
Read full review of Days Innmanager traves sevier,
3 out of 4 nights was great, the 4 th night was bad all round, out all day and came back to the room and found it locked, went to the office and found out that the manager traves sevier and staff had went into our room, that was paid for and packed up most of our stuff and moved us to the other side of the hotel with one bed not two like I paid for, ended...
Read full review of Days Innroom
Went to Gainsville Tx on labor day weekend for the PBR rodeo at Winstar casino. All hotels aroung were booked solid my family and i drove over 4 hrs to the hotel, checked in unpacked the truck, wife says lets check out room before we settle down and low in behold she is searching the bed and find bed bugs. i immediately call the front desk and she says oh i'm sorry are you gonna check out? really!
i was pissed, i even called the 1-800-days inn and she said the same thing, so we wentr to the rodeo, with no luck of finding another room we had to drive 4hrs home after the rodeo was over around 10:30pm, no a happy camper i was never again will i stay at a days inn or recommend days inn to anyone if thats the way they are gonna treat customers...
rude male front desk
I booked this hotel through Agoda.com and was an early booker to get better price. I also received a booking confirmation number that stated my booking was non-refundable. I received e-mail from Booking.com on the same day (March 04) saying my credit card payment could not be processed. As I booked through Agoda.com and did not receive any e-mail from them, and why was Booking.com the one that e-mailed me, resulting me to consider Booking.com e-mail as a spam e-mail. Till recently (2 days before my trip (March 19), I received an e-mail from Agoda.com that my booking was cancelled due to no response to their email (whose e-mail? ) regarding credit card payment couldn't be processed, and I needed to contact the hotel if I had any questions. I was curious of why booking was not honored and at very near time to my trip as well to get it re-booked. I called at 8.15 pm on March 19 and was received by a gentle lady front desk agent and was directed to another very rude male Front Desk that needs to learn and be trained on how to provide better quality customer service. I was asking why my booking was not honoured and he asked what my name was and I said my name and as my first and last name the same, he asked if it was true. I said "yes" and he changed the reason of my cancellation was not because of the credit card payment can't be processed but because I did not provide my address. I have been booking so many hotels from either Agoda.com, Tripadvisor, Expedia, and many more better deal website, and I always followed the booking procedure and that was how I managed to get my booking confirmation numbers. So this problem of not providing the address and using it as an excuse to not honour the booking and not only that, he told me it was not his problem as I did not book from the hotel and I needed to contact booking.com. Once again I clarified, I made the booking from Agoda.com. Then he said, they were the same company. How would I know, they were from the same company? And also i wanted to retrieve back my booking and he said, it would be impossible with the same rate I booked before and I needed to make a new booking. he used the " kick the ball" strategy to avoid providing me with better solution as I protested that It wasn't my fault but he wouldn't listen and kept blaming on me for not giving respond within the time-frame. If I may ask, why not the hotel contacted me directly for confirmation instead of Booking.com? Why can't he as the customer service try to resolve my matter knowing that it was not my fault not to provide address when booking as it wasn't asked when I made the booking? What is the different to wait till I arrive to check in and request to provide my ID and address or contact me directly to my phone? How does Days Inn management train their staff? Is this what you called a customer service using "kick the ball" strategy? Due to this bad experience, I reminded everyone not to book at this hotel and beware of the customer service you will receive. I, myself, will not book this hotel anymore. I made a protest to Agoda.com and they are willing to rebook for me for this hotel but I refused and had already booked another better quality service hotel. They offered solution. As a hotel associate, try to learn from other hospitality company. Good luck with anyone who choose this bad service hotel. This male Front desk needed to be sent back to the hospitality school to increase his performance or this hotel will lose more and more guests and had a bad reputation. I felt sorry for his co-workers that work with him as well.Alexander Alexander (Toronto)
The complaint has been investigated and resolved to the customer’s satisfaction.
in may of this year, on are way to florida, my wife and i, stoped at a days inn, fpr overnight stay. when we left in the morning, we forgot, our pillow and pillow case. i remembered in south carolina. i went to a days inn and got the phone no, of the place we stayed in. we called and informed, the girl working, the day shift, that we left the pillow in the room. i was about 150 miles away at that time, and she stated she would put it in plastic bag behind the desk... we stopped on the back home, when we arrived there, the person behind the stated that no pillow was turned in . the my wife talked to apparenly, quit the day before. i believe that any thing left in a room, should be turned in. we have been staying in days inn's since 1972.
Harrasment , bullying
I am being harassed and mentally abused by group of people led my owner of Days inn horsham Pennsylvania ! To my horror the hotel industry rules united states! And if hotel owner get mad he can wreck the life of ordinary people like me! Kindly help!
Because of prolong stalking, harassment and bullying by this group of people lead by Mr Gary Williams i am going through trauma, getting sick every second day! To my dismay they can use local cops in there favor! So there is absolutely no hope for normal life for me!
My computer and phone both hacked! My personal details shared publicly! All my emails and accounts are hacked ! with hotel employee monitoring my computer! he even got them moved in same apartment i live in!
I hope this forum will help!
days inn altamonte springs fl spies on guests!
Days Inn Altamonte Springs FL Spies on Guests! First and foremost, the Days Inn Altamonte Springs FL is badly in need of renovation. The Days Inn Altamonte Springs FL pictures on the Trip Advisor page were quite dated. The Days Inn Altamonte Springs FL lobby, pool area and parking lot were dirty and not well maintained. The Days Inn Altamonte Springs FL...
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About Days Inn
The hotel chain is known for its clean and comfortable rooms, friendly staff, and convenient locations. Guests can expect to find a range of amenities in their rooms, including free Wi-Fi, flat-screen TVs, and comfortable bedding. Many Day's Inn by Wyndham locations also offer complimentary breakfast, fitness centers, and swimming pools.
One of the key benefits of staying at Day's Inn by Wyndham is the brand's commitment to providing excellent customer service. The hotel chain has a 24/7 customer service hotline that guests can call if they have any questions or concerns during their stay. Additionally, the staff at each location is trained to provide personalized service and ensure that guests have a pleasant and comfortable stay.
Day's Inn by Wyndham is also a great choice for travelers on a budget. The hotel chain offers competitive rates and frequent promotions, making it an affordable option for families, business travelers, and anyone looking for a comfortable place to stay without breaking the bank.
Overall, Day's Inn by Wyndham is a reliable and affordable hotel chain that offers comfortable accommodations and excellent customer service. With locations around the world, it's a great choice for anyone looking for a comfortable and convenient place to stay while traveling.
Overview of Days Inn complaint handling
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Days Inn Contacts
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Days Inn phone numbers+1 (973) 753-6000+1 (973) 753-6000Click up if you have successfully reached Days Inn by calling +1 (973) 753-6000 phone number 0 0 users reported that they have successfully reached Days Inn by calling +1 (973) 753-6000 phone number Click down if you have unsuccessfully reached Days Inn by calling +1 (973) 753-6000 phone number 0 0 users reported that they have UNsuccessfully reached Days Inn by calling +1 (973) 753-6000 phone numberHeadquarters+1 (800) 225-3297+1 (800) 225-3297Click up if you have successfully reached Days Inn by calling +1 (800) 225-3297 phone number 0 0 users reported that they have successfully reached Days Inn by calling +1 (800) 225-3297 phone number Click down if you have unsuccessfully reached Days Inn by calling +1 (800) 225-3297 phone number 0 0 users reported that they have UNsuccessfully reached Days Inn by calling +1 (800) 225-3297 phone numberUS/Canada+1 (888) 709-4024+1 (888) 709-4024Click up if you have successfully reached Days Inn by calling +1 (888) 709-4024 phone number 0 0 users reported that they have successfully reached Days Inn by calling +1 (888) 709-4024 phone number Click down if you have unsuccessfully reached Days Inn by calling +1 (888) 709-4024 phone number 0 0 users reported that they have UNsuccessfully reached Days Inn by calling +1 (888) 709-4024 phone numberPara Espanõl+1 (800) 441-1618+1 (800) 441-1618Click up if you have successfully reached Days Inn by calling +1 (800) 441-1618 phone number 0 0 users reported that they have successfully reached Days Inn by calling +1 (800) 441-1618 phone number Click down if you have unsuccessfully reached Days Inn by calling +1 (800) 441-1618 phone number 0 0 users reported that they have UNsuccessfully reached Days Inn by calling +1 (800) 441-1618 phone numberCustomer Service+1 (844) 405-4141+1 (844) 405-4141Click up if you have successfully reached Days Inn by calling +1 (844) 405-4141 phone number 0 0 users reported that they have successfully reached Days Inn by calling +1 (844) 405-4141 phone number Click down if you have unsuccessfully reached Days Inn by calling +1 (844) 405-4141 phone number 0 0 users reported that they have UNsuccessfully reached Days Inn by calling +1 (844) 405-4141 phone number
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Days Inn emailscontact@daysinn.com100%Confidence score: 100%Support
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Days Inn address1 Sylvan Way, Parsippany, Washington, 07054, United States
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Days Inn social media
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