Daraz.pkrefund claim

M Jan 11, 2018 Review updated:

I have returned back pathetic products purchased through draz.com. after that i requested and marked returned products on 08-dec-17 to credit amount in my personal account against order number [protected] till then my amount is not being credited in the account. The person which marked my returned item by his mistake generated my "voucher" for claim refund instead to "credit" same in my account. Every time when due date came call representative made lame excuses and given me another date.
I want to know do draz.com has any ethical policies or code of ethics to address the customers. It is once again requested the concerned to please look into my matter personally which is being delayed since 08-12-17. Furthermore, i also claimed for compensation voucher for botheration which i m facing since more than one month.
Regards,
Majid Riaz
Mob# [protected]

Responses

  • Ra
    Rabia wazir May 17, 2018

    In have received a bag that is completely different from my order bag

    5 Votes
  • Mu
    muzaffar gee Oct 20, 2018

    @Rabia wazir I have purchased a phone and a doll house from Daraz. Both of the things when received was completely different from the explained features

    0 Votes
  • Sohailmalik 786 Jun 07, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I have got a VRX box and it is totally damage its. Order no is [protected]

    0 Votes
  • Cr
    CryS Tal Oct 15, 2018
    This comment was posted by
    a verified customer
    Verified customer

    when daraz refund voucher expires..??

    -1 Votes
  • Mu
    muzaffar gee Oct 20, 2018

    I have purchased a Suit from Daraz. when received was completely different from the explained features

    -1 Votes
  • Mw
    M Waqas Dec 21, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I have purchased a mosquito net double bad from Daraz . when received was completely different from the explained features .

    Comments
    Comments

    0 Votes
  • Be
    Best Boy Jan 30, 2019
    This comment was posted by
    a verified customer
    Verified customer

    i ordered lens but daraz gave me 8 cotton bras and a panty..
    i am fully angry with daraz

    -1 Votes
  • La
    Laiba Ejaz Apr 11, 2019
    This comment was posted by
    a verified customer
    Verified customer

    i did not get my money after returning the product

    0 Votes
  • Na
    Naveed.123 May 19, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Bhi i want replace my oder bcz not same i oder for 6s and you send 6plus cover so i want replace

    1 Votes
  • Ah
    Ahmed Mohammad Jul 10, 2019
    This comment was posted by
    a verified customer
    Verified customer

    @Naveed.123 Same happened with me bro any updates on it so far what should be done

    0 Votes
  • Hu
    Huzaifa 1234 Sep 02, 2019

    I received wrong order after1 month today I recive my order but its totally wrong 1 time I order something in daraz but it is my mistake that I order from daraz I don't know how u return my item but its your business that u return my bag as soon as possible otherwise I banned all the product from daraz u don't know who I am
    IA THINK U UNDERSTAND AND UNDERSTOOD MY SPEECH

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.