Daraz.pk
reviews and complaints

I ordered 5 servo motors MG 995 from CODESKTECH through DARAZ. I have been delivered only 3 MG 995 motors. The rest of them are different products. If the seller had not got the required motors then he should not have sent them.
Kindly look into this matter as soon as possible as I have paid for 5 MG 995 motors but only got 3 of them; the other 2 motors are not of any use to me.

It was not genuine
The product didnt worked as it was shown on the site
Blades were of so pathetic quality,
Cutting of even soft vegetables was very hard with the product bought
Either it was not genuine
It was just wastage of money and time too
I used online buying for the very first time on daraz.pk
But it totally dissatisfied myself and the i am disappointed of the quality of the product delivered

Blades broken in the very first use
Now the whole product is useless

Please provide needful feedback on this

Thanks And Regards
Tahir Azam
Contact: [protected]

I placed order # [protected] on 02-Mar-2018 through daraz.pk and pay the order price+delivery charges online through credit card. Order was confirmed the same day. Today 13-Mar-2018 Daraz reps is telling me that it is out of stock and order cannot be shipped. Ridiculously how online placed item get out of stock after confirmation of order.
Solve the matter and deliver me my confirmed order.

Hello sir I am malik maheer I want to return my product because this is not working properly and the reason is that is not a lens this is the telescope I can't need it
Please if you don't mind please sir return my money
Incase you should not return my money in other hands please exchange this product
I am really thankful to your act of kindness

Asslam 0 alaikum... How are u the team. I had purchased a4tech hs-30 model headphones set, a couple of months ago. I use the headphones for whole day during my office work. Initially it was good for a couple of days, but after that, I have started having rashes on the outer sides of my both ears and some to the behind ear area as well and its giving me pain and urge to irritate my ears. The rashes can be seen visibly.

I want to return that product back to you asap.

So kindly cooperate, take it back by making me the payments of that.

I ordered it in price on daraz was 6999 rs but when parcel received the price was revised to 7450, with out intimation to me, I paid it but this is not fair, I paid 451 rs more than orderd price, plz solve this issue as soon as possible. my order no was [protected] which was shipped on 2 feb by hd electric karachi abdullah haroon r. d al - najeebi bazar shop g-110. naseeem ahmad khan niazi jacobabad, mob [protected]

I have returned back pathetic products purchased through draz.com. after that i requested and marked returned products on 08-dec-17 to credit amount in my personal account against order number [protected] till then my amount is not being credited in the account. The person which marked my returned item by his mistake generated my "voucher" for claim refund instead to "credit" same in my account. Every time when due date came call representative made lame excuses and given me another date.
I want to know do draz.com has any ethical policies or code of ethics to address the customers. It is once again requested the concerned to please look into my matter personally which is being delayed since 08-12-17. Furthermore, i also claimed for compensation voucher for botheration which i m facing since more than one month.
Regards,
Majid Riaz
Mob# [protected]

i have given an order of skeleton watch in from your website in photo it is different and they sent me different which i does not want and it belt is very low quality and its dail is also so small i want to exchange or return it plz and if i return or exchange i have to send this watch to you and send me voucher number so i can buy the new watch
my order number is [protected]
thanks

Hi
I purchased a mobile phone online. Payment was deducted and order could not be placed. I contacted daraz and they said new order will be automatically placed and product will be delivered. I have not got the product and no updates from daraz.
Ticket generated by Daraz for my issue is 1982735. I was told on 29-Sep-2017 that my issue will be resolved soon through an email from [protected]@daraz.pk but I'm still waiting.

Dear Board,

I had purchased a Samsung 48 Inch LED TV from daraz.pk on the 2nd of Oct-17 and my payment has also been done but there is no update from daraz and i have been following up with daraz helpline customer service to get the issue resolved but there is no response at all over the query neither has it been resolved. I found the service very pathetic and fraudulent as they are just lingering it on and despite several calls and emails my issue stands the same.

Kindly help me in this regard and my product delivered urgently.

I ordered first time from daraz.pk a hair brush straightener for my wife and was scared too from inside that i might get something else not what they show you on pictures even though i also seen many bad reviews against them online but the deal they had was very cheap as compared with the market so i took a chance and guess what? i was right. They not only sent me a defective piece but the used product which was repaired (as it shows the screws was with scratches and sides were like somebody opened it with screwdriver).

People please be aware not to buy any product from daraz.pk i have wasted my money for nothing on their scam website but you can save it by just keep yourself away from them.

Hope it will be helpful for you all.