Menu
ADVERTISIMENT
Home Online Shopping Daraz.pk they have no return and tracking of a returned product

Daraz.pk review: they have no return and tracking of a returned product

H
Author of the complaint
1:31 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have purchased a phone and a doll house from Daraz. Both of the things when received was completely different from the explained features. Phone has no 3G in it when i complaint they removed the advertisement and doll house was too small and damaged too. According to their so called return policy i returned the products very next day. they took a month in processing it, they never ever bother to call or email to give any information about product whenever i used to call to take an update they always comes up with a lame excuse system is not upgraded or your query is in process. After a month they returned back the fone on my address (the damaged one with no 3G) and the doll house with no information at all. No money back and no tracking on doll house.
The Govt' shall take a necessary action against these thugs online seller in Pakistan; A country where the thugs may get rich only by looting the people through different ways.

ADVERTISIMENT
25 comments
Add a comment
A
Sep 21, 2019 2:55 am EDT

Dear Sir,

I was purchased mobile Honor on cost 16, 499 and Order #[protected], but when i received phone and open the BOX so phone totaly broken mean time I return the product to Draz outlet in shahrah e Faisal Karachi.but issue not resolve yet

S
Jun 03, 2019 7:31 pm EDT

I received a different product, in app when i hit return filled the form they just refunded my money into my (Daraz Wallet).
Now i am unable to Print the Return Label.
is there any one who can print my a return label for TCS-CR-[protected].

M
May 24, 2019 1:15 am EDT

My received order are damaged condition, my tracking #gw769832207 Please rectify the problem.

O
Oct 20, 2018 10:01 pm EDT

Dear All,

Register your complain on cyber crime pakistan as this is crime

http://www.nr3c.gov.pk

Aug 21, 2018 7:38 am EDT

I ordered dermacol makeup cover with The name of Arsalan khan which is totally fake local quality it has no coverage which is Show in ur description and features it is fake plz refund as soon as possible my order is [protected]

Aug 21, 2018 7:47 am EDT
Replying to comment of Sonam Khan

Order number is [protected]

View 0 more photos
O
Oct 20, 2018 10:02 pm EDT
Replying to comment of Sonam Khan

Register your complain on cyber crime pakistan as this is crime

http://www.nr3c.gov.pk

K
Aug 18, 2018 6:33 pm EDT

They are [censored], haraam khanay ki itni aadat hogai hai k koi ehsaas nahi k kaun kitni mehnat say kama kar cheez khareedta hai. I purchased a tv for my mum jo 15 din bhi nahi chala aur kharab hogaya, badtareen customer service, jahan koi fone nahi uthata. Allaah ghaarat karay inn logon ko aur iA humari halaal ki kamaai jo inho nay apnay liye haraam banai hai, na inko raas aaye aur na inki aulaadon ko. Amen

Q
Jul 26, 2019 4:05 am EDT

Ooooo so sad tu u refund krwati na

K
Aug 03, 2018 12:09 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello, I ordered two items (two maternity bras) and they sent me only one for the price of two..really disappointed by their services..I want my money for item back or at least they should deliver the other item

Q
Jul 26, 2019 4:04 am EDT
Replying to comment of Kiran Khan

Hahahahahah yahn se koi bra order krta ha kiran

M
Jun 29, 2018 9:04 am EDT

I orderd apple watch and just recieved wet wipes.The [censored]tiest app i ever used.

G
Jun 07, 2018 2:53 pm EDT

I just bought a wireless music earphone and it wasn't so satisfying for me first dissapointment was it was big second it was single but the description said it was double then i wasn't satisfied with the sound quality but still i comforted myself saying it ok just deal with it but in the end the most depressing was that i put it all day on charge but it wasn't charging at all...i really hated it i want to return it but after reading all the probs people had faced in returning i kinda gave up so i would suggest all plz plz plz dont waste ur money on buying anything online especially from pakistani sites they always dissatisfies u in the best way they can.

M
May 28, 2018 6:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i buy chia seeds from them zain seller send me my parcel but item is totally differnt as shown on daraz and they didn't send me return form so stay away from daraz.pk must tell to every one they are fake.

S
May 04, 2018 8:38 pm EDT

I but a full seleves t shirt but this is rough colour and useless

View 0 more photos
S
May 04, 2018 8:35 pm EDT

I buy a bluetooth spiner but this is demaged

View 0 more photos
I
May 02, 2018 7:03 am EDT

I have also ordered t-shirts and both of them are wrong colors. now I have emailed them and complained about colors but they give no response. I will personally suggest not to buy anything from Daraz unless you are sure about the product and have good reviews.

M
May 01, 2018 5:30 am EDT

This is price problem the shurt is 600. And charged is 700

View 0 more photos
M
May 01, 2018 5:11 am EDT

Colors changed product and rough product

View 0 more photos
T
Apr 30, 2018 6:44 am EDT

I have just received a tanktop which is totally different from what I ordered
Like normally shirt then cut their sleeves
Also complaint to helpline

View 0 more photos
Q
Jul 26, 2019 4:03 am EDT
Replying to comment of Tuba Sahar

Ab ro bth k

N
Mar 26, 2018 6:15 am EDT

Faced the same problem, ordered a shirt of beechtree from Daraz.pk, and it's damaged 😑

F
Mar 15, 2018 1:38 am EDT

i has also face the same matter.
govt should take action on these currept maufia

A
Mar 09, 2018 5:41 am EST

I have also just received a shirt which is totally different from what I ordered... I was looking for complaint and returning policy... But I think it's just a wastage of time... I better never use this site again. Hell with them...😐

M
Nov 13, 2018 3:42 am EST

sis you are 100% current

ADVERTISIMENT

Learn how the rating is calculated

535 complaints
2 resolved 533 unresolved

Daraz.pk contacts

(added by reviewer)
Phone number
Address
6/A, Executive Tower, Dolmen City, Block 4, Scheme № 5, Clifton, Pakistan
Website
Category
ADVERTISIMENT