Daraz.pkthey have no return and tracking of a returned product

H
This review was posted by
a verified customer
Verified customer
Review updated:

I have purchased a phone and a doll house from Daraz. Both of the things when received was completely different from the explained features. Phone has no 3G in it when i complaint they removed the advertisement and doll house was too small and damaged too. According to their so called return policy i returned the products very next day. they took a month in processing it, they never ever bother to call or email to give any information about product whenever i used to call to take an update they always comes up with a lame excuse system is not upgraded or your query is in process. After a month they returned back the fone on my address (the damaged one with no 3G) and the doll house with no information at all. No money back and no tracking on doll house.
The Govt' shall take a necessary action against these thugs online seller in Pakistan; A country where the thugs may get rich only by looting the people through different ways.

Responses

  • Ay
    Ayesha Butt Mar 09, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I have also just received a shirt which is totally different from what I ordered... I was looking for complaint and returning policy... But I think it's just a wastage of time... I better never use this site again. Hell with them...😐

    7 Votes
  • Mu
    Muneeb09 Nov 13, 2018
    This comment was posted by
    a verified customer
    Verified customer

    @Ayesha Butt sis you are 100% current

    0 Votes
  • Fa
    Farrukh 123 Mar 15, 2018

    i has also face the same matter.
    govt should take action on these currept maufia

    2 Votes
  • Ni
    Nida Irfan Mar 26, 2018

    Faced the same problem, ordered a shirt of beechtree from Daraz.pk, and it's damaged 😑

    0 Votes
  • Tu
    Tuba Sahar Apr 30, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I have just received a tanktop which is totally different from what I ordered
    Like normally shirt then cut their sleeves
    Also complaint to helpline

    Comments

    4 Votes
  • Qa
    Qasim Jadoon Jul 26, 2019
    This comment was posted by
    a verified customer
    Verified customer

    @Tuba Sahar Ab ro bth k

    -1 Votes
  • Mu
    Muhammad Ali Shaikh May 01, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Colors changed product and rough product

    Comments

    0 Votes
  • Mu
    Muhammad Ali Shaikh May 01, 2018
    This comment was posted by
    a verified customer
    Verified customer

    This is price problem the shurt is 600. And charged is 700

    Comments
    Comments

    0 Votes
  • Ir
    Irfan Adil May 02, 2018

    I have also ordered t-shirts and both of them are wrong colors. now I have emailed them and complained about colors but they give no response. I will personally suggest not to buy anything from Daraz unless you are sure about the product and have good reviews.

    0 Votes
  • Sa
    Sajjad malik May 04, 2018

    I buy a bluetooth spiner but this is demaged

    Comments

    0 Votes
  • Sa
    Sajjad malik May 04, 2018

    I but a full seleves t shirt but this is rough colour and useless

    Comments

    0 Votes
  • Ma
    malik12 May 28, 2018
    This comment was posted by
    a verified customer
    Verified customer

    i buy chia seeds from them zain seller send me my parcel but item is totally differnt as shown on daraz and they didn't send me return form so stay away from daraz.pk must tell to every one they are fake.

    0 Votes
  • Go
    Gold Maria Jun 07, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I just bought a wireless music earphone and it wasn't so satisfying for me first dissapointment was it was big second it was single but the description said it was double then i wasn't satisfied with the sound quality but still i comforted myself saying it ok just deal with it but in the end the most depressing was that i put it all day on charge but it wasn't charging at all...i really hated it i want to return it but after reading all the probs people had faced in returning i kinda gave up so i would suggest all plz plz plz dont waste ur money on buying anything online especially from pakistani sites they always dissatisfies u in the best way they can.

    0 Votes
  • Mi
    Mirza Tanzeel Jun 29, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I orderd apple watch and just recieved wet wipes.The [censored]iest app i ever used.

    1 Votes
  • Ki
    Kiran Khan Aug 03, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Hello, I ordered two items (two maternity bras) and they sent me only one for the price of two..really disappointed by their services..I want my money for item back or at least they should deliver the other item

    0 Votes
  • Qa
    Qasim Jadoon Jul 26, 2019
    This comment was posted by
    a verified customer
    Verified customer

    @Kiran Khan Hahahahahah yahn se koi bra order krta ha kiran

    0 Votes
  • Ka
    Kainaat Tabish Aug 18, 2018
    This comment was posted by
    a verified customer
    Verified customer

    They are [censored], haraam khanay ki itni aadat hogai hai k koi ehsaas nahi k kaun kitni mehnat say kama kar cheez khareedta hai. I purchased a tv for my mum jo 15 din bhi nahi chala aur kharab hogaya, badtareen customer service, jahan koi fone nahi uthata. Allaah ghaarat karay inn logon ko aur iA humari halaal ki kamaai jo inho nay apnay liye haraam banai hai, na inko raas aaye aur na inki aulaadon ko. Amen

    1 Votes
  • Qa
    Qasim Jadoon Jul 26, 2019
    This comment was posted by
    a verified customer
    Verified customer

    @Kainaat Tabish Ooooo so sad tu u refund krwati na

    0 Votes
  • Sonam Khan Aug 21, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I ordered dermacol makeup cover with The name of Arsalan khan which is totally fake local quality it has no coverage which is Show in ur description and features it is fake plz refund as soon as possible my order is [protected]

    1 Votes
  • Sonam Khan Aug 21, 2018
    This comment was posted by
    a verified customer
    Verified customer

    @Sonam Khan Order number is [protected]

    Comments

    0 Votes
  • Oo
    Ooemor Oct 20, 2018

    @Sonam Khan Register your complain on cyber crime pakistan as this is crime

    http://www.nr3c.gov.pk

    0 Votes
  • Oo
    Ooemor Oct 20, 2018

    Dear All,

    Register your complain on cyber crime pakistan as this is crime

    http://www.nr3c.gov.pk

    0 Votes
  • Mn
    M.nasir May 24, 2019

    My received order are damaged condition, my tracking #gw769832207 Please rectify the problem.

    0 Votes
  • S4
    S44b2z Jun 03, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I received a different product, in app when i hit return filled the form they just refunded my money into my (Daraz Wallet).
    Now i am unable to Print the Return Label.
    is there any one who can print my a return label for TCS-CR-[protected].

    1 Votes
  • Ad
    Adnan Khalid Sep 21, 2019

    Dear Sir,

    I was purchased mobile Honor on cost 16, 499 and Order #[protected], but when i received phone and open the BOX so phone totaly broken mean time I return the product to Draz outlet in shahrah e Faisal Karachi.but issue not resolve yet

    0 Votes

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