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Daraz.pk
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Daraz.pk
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501 complaints
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Daraz.pk - Complain about delivery man

I am complaining of your delivery men in Pakistan Punjab Sialkot. I lives in Sialkot magtown and use to buy products from daraz but the delivery mein is always on angry mood and 5 to 6 days gone i order a pressure washer and delivery men is not giving me the delivery ...there is only one delivery men who delivers in my town magtown so please strictly ask from him

I shall be grateful

Desired outcome: Please 🙏 update your delivery men's mind

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6:24 am

Daraz.pk - Www.daraz.pk

Traking ID- PK-DEX033160361

Dear Sir, the request is that I placed an order which was given to me substandard which I have returned to the office of the drawer and now they are returning it to me again

Regards

Asif khan 03151308088

Desired outcome: Plz change my product very simple

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8:15 pm
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This review was chosen algorithmically as the most valued customer feedback.

Daraz.pk - Whatmobile.com.pk/ShopEasy Pakistan has hacked my daraz.pk wallet for rs.52,000

Assalam O Alaikum sir. https://m.whatmobile.com.pk/Xiaomi_Mi-11-Lite On this link there is a comment of whatmobile.com.pk who is offering discount on this mobile and giving sealed pack mobile phone (not used he claimed) and this phone is discontinued in the market. It may be available if someone has old stock. In that comment of whatmobile, he has given...

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7:30 am

Daraz.pk - My overseas orders

My overseas 2 orders are reached at Karachi warehouse. I'm also resident of Karachi. I daily call to daraz helpline that once my orders were reached at ware house pakistan before time than why are you not delivering them quick. Ni one is helping me, no one from daraz Officials bother to resolve issue.

Kindly take action

Regards,

Dr. Zafar Ali Channa

03009299211

Desired outcome: Nil

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1:14 am

Daraz.pk - Received damaged parcel

Received damaged parcel who's sticking is not intact and not as same as I ordered. Kindly replace it with the new one

Desired outcome: Parcel is damaged

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2:28 am

Daraz.pk - Triple paper dispenser

یہ میں نے ایک آ ڈر منگوایا تھا میری ان سے ڈیل ہوئی tripple paper dispenser تھی کہ اپ لوگوں نے سارے ساتھ ٹشو دینے ہیں لیکن ساتھ کچھ نہیں ایامیرے ساتھ زیادتی کی ہے مہں خود ایک ایڈووکیٹ ہوں اگر کل تک تمام ٹشو نہ پہنچو تو میں لوگوں کے خلاف قیس کر دوں گا اور اپ لوگوں کو مہنگا پڑے گا

Desired outcome: Triple paper dispenser

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4:46 am

Daraz.pk - unhuman treatment to the customer

I am very displeased with the currier person who contacted me recently to ask the exact location. It is very unmanly this person phoned me and very arrogently responded me putting me in very uncomfortable position. He even threatened me that he would hand over the parcel back to DARAZ without handling over to me. I was never called such disgusting person and its a very much shame for the DARAZ. This person is someone older and drives a three wheeler. some one who curriers Colombo greater -Hanwella area.

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7:01 am

Daraz.pk - Bluetooth speaker

I've ordered Bluetooth speaker from a daraz store named HandSome Deals, they sended me the damaged speaker and took away money, they did fraud, and now they are not receiving the return request, neither replying and nor returning the money, this store needs to be shut down due to selling local products and doing frauds.

Date:22.02.2022

Store name: HandSome Deals

Desired outcome: I need my money back

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4:35 am

Daraz.pk - The parcel has not been received yet, only phone calls are being received 🤔

The courier has been calling me for two days that your parcel could not be delivered today but will be delivered tomorrow. I postpone my outdoor works / appointments and stay at home so that I can receive my parcel on time. But I have not received my parcel yet.

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10:56 am

Daraz.pk - 139846596461551

Today I got my OTP and went to the pickup point but there they refused to give me my parcel as he said that we dont have that specific person who have ID password of the app so we can input your OTP. This is not the reason. I left my work and went to the pickup point so I can get my parcel but they didn't gave me. Kindly file my complain against the pickup point and contact me for further details.

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6:03 am

Daraz.pk - Its a wooden frame

I have already submit my return request but they have rejected it I dont know why I am a regular customer of daraz but this time seller sent me broken pieces of wood except a wooden frame and he just print pictures of my baby on aposter which cost just 200 rs and I pay 1500 rs I thought it is a wooden frame or canvas frame but I found it a worst piece and them he rejected my return request pls help me to get my amount back
He is a scam

Desired outcome: I want my refund amount

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3:57 am

Daraz.pk - seller canceled daraz order and send from personal COD account

I ordered on daraz and the seller canceled my daraz order and send me the product from personal COD account.

I refuse to receive the order the seller calling me for acceptance of order as well.

Strict action about the seller is required. I call on daraz helpline but no one registers my complaint.

Note: Seller chat screenshot attached.

Order #138558391567026

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4:13 am

Daraz.pk - Seller shop Activation

AoA

I request with you again for activation and telling you again issue...

September men meri shop 2 daffa temporary delisted hui due to some orders canceled huwe jo kay men kisi personal emergency men process nhi kar sak thaa, aik he reason pe shop 2 daffa delist hui aik.month men, phir mene help line pe rabta keya to help line pe muje bataya gaya kay har 3 month men apka cycle reset ho jata ha, e.g 1st jan se march end, 1st April se June end, 1st July se September end and 1st oct se dec end...mene USs se poocha keya koi tension ke baat ha to men shop ko offline kar deta hoon, usne kaha kay apka cycle reset ho gaya ha ap tension na lein, but again dec men system glitch pe again shop delist hui aur deactivated ho gai, there is no performance issue, ..5 saal se beach raha hoon daraz pe aisa pehle kabi nhi huwa, ,

aur saath saath muje help line pe guide keya gaya kay delisted hone se pehle apko notice serve keya jaae ga, jo kay notice b serve nhi huwa ...

now daraz taking totally 1 sided decision.

My plea is that if shop band karni thee to muje koi official email karni chahye thee kay falaan date tak agar shop delist hui to permanently deactivate ho jae gee...but aisa kuch nhi keya gaya, policy men jhole ha clear nhi ha kay kab aur kese 6 cycle bante hen ...aim email ka password expire ho raha hoto uspe notice ata ha yeh to apne system se remove karna ha bane karna tha., notic dena chayes thaa seller ko...

so request you again restore my shop and give me notice in future if you do this type activity.

Regards

Shop I'd PK10688

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11:12 am

Daraz.pk - Delivery issue from courier

Hi I have ordered a product online from Daraz already paid all charges including delivery charges but today I received a call from courier that come to the office to collect your parcel so it's not possible and I already paid delivery charges so they should deliver my order on my door step otherwise I will cancel my order because I am not able to receive it from courier office my order number is 138299573322755

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10:11 am

Daraz.pk - Bluetooth Smart watch

I returned Bluetooth watch as it doesn't have Bluetooth connectivity option. Now my claim rejected and watch received that is off and I'm unable to start and also it is not charged even by using different charger. I have talked on helpline for several time. The fake products are delivered and on return faulty watch is delivered. This is pathetic service from such platform.

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6:49 am

Daraz.pk - PK-DEX025146275.

Dear draz team.

Main ne 22 din pehle apna order book krwa tha. Order no. 137192582815308 and traking no. Pk-dex025146275. Jo ab tak mujeh deliver nhi hoa hai main ne payment bi pehle kr dia tha.
Main karo meri samghj main kuch nhi aa raha hai.

Team se request hai ke mere packet jal az jal mujeh deliver kre.

Thanks
qamar siddiqui
03002353948.

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7:49 am

Daraz.pk - Fake/ bogus pages - fraudulent practices of seller

This page is involved in fraud with customers. The seller demands advance money and then block number of customer. This person has also added wrong address. In reality there is no shop of this seller. It is my humble request to block this seller. such malpractices are earning bad to Daraz company. I have given half advance to this seller and almost 2 months have been passed, I have not received my order, neither my money.

https://www.daraz.pk/shop/geo-jawad/?spm=a2a0e.store_hp.top.share&dsource=share&laz_share_info=5972971_3_200_1040152_5132259_null&laz_token=a8dc92922f8d274b3bc953872835bbbb

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9:26 pm

Daraz.pk - Non delivery of order no. 135565118115557 of oppo w11 earbuds

I order the following item and was confirmed
by the DRAZ but could not receive it.

DARAZ SAY
Your package has been shipped!
Hi Alam Khan,
We are pleased to share that the item(s) from your order #135565118115557 have been shipped.

Image DELIVERY DETAILS
Name: Alam Khan
Address: House 11, Street No.55, G-13/2, Islamabad - G - 13, Islamabad

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Daraz.pk - Misuse of daraz number by humiliating and misleading public

Subject: misuse of Daraz delivery number/Hacking
Helo, a person using this number 03041110339 which is officially draz delivery boy number. The person is using it in misleading and teasing others. May be it's hacking or as boy is expert in computer. I used my private sources to catch this man. But I want company take strong action against this criminal who is misusing and making tha company name bad.
He called me on my personal number and asked me that draz has bring ur order. And anoyed me for one hour by calling again and again and asked to come out my place and make me walk on road. I hope u u will take a strong action against this humiliation.

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7:53 am

Daraz.pk - Poor Quality Product and Poor Service by courier

I placed an order of guitar acrylic on 10th November. Below is the order id
Order #134740144624970
The product I received does not match the picture that is shown. Quality of the product is very poor. Then I placed return request on 30th November. On 3rd November I received a call from courier. I told him the pick up location but he didn't arrive. Today I called Daraz helpline, he said that the courier will contact you soon. But now i got an email which says that my return request has been cancelled. It's not my fault. I received the call and told courier my pickup location. It was his fault, you can enquire. I hope you consider this

Desired outcome: refund my money as it is not my fault

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Daraz.pk contacts

Phone numbers

16 492 +92 21 111 132 729 More phone numbers

Website

www.daraz.pk
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