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Daraz.pk Customer Care Service

255 Reviews
6/A, Executive Tower, Dolmen City, Block 4, Scheme No.5, Clifton
Karachi
Pakistan

Customer Support Phone Numbers

16 492(Bangladesh)
53 45
616 287
76 41
10 16
8 15
+94 117 575 600(Sri Lanka)
12 18
+49 15 792 373 184(WhatsApp / Pakistan)
276 81
+977 980 129 2930(Viber / Nepal)
27 25
Mon9:00 AM - 11:00 PM
Tue9:00 AM - 11:00 PM
Wed9:00 AM - 11:00 PM
Thu9:00 AM - 11:00 PM
Fri9:00 AM - 11:00 PM
Sat9:00 AM - 11:00 PM
Sun9:00 AM - 11:00 PM
Plus

Daraz.pk Complaints & Reviews

Daraz.pk / FAST HQT-906 - Electric hair straightener brush- pink

Ri
Rimsha! on Nov 18, 2018

I purchased this product on daraz a day back and it is not working at all it is damaged and not heating up at all. I submitted a question on the product's page as well and twh merchant asked me to contact daraz. I want to return this product and require a complete refund kindly get back to...

Daraz.pk / Delivery

Ma
MalikSubhan on Nov 18, 2018

My brother order a package of rupees 615 from Daraz, Leapord courier service came to deliver, The tag of 615 Rupees was scratched with a pen or something. He said it costs 650. I checked the daraz app in my phone upstairs, it was still 615. I told him that It is 615. Then he said that no...

Daraz.pk / Hot shaper waist and belly belt

Ba
Bassid on Nov 17, 2018

I ordered hot shaper waist and belly belt which is from BEAUTY STATION (gujranwala). The quality of belt is disgusting. The belt which was supposed to be a stretchable belt is nothing more than a piece of cloth, plus it is not like what it claims. I want to return it and get my money back. Respind me as soonas possible. THANK YOU. Order # 100577124490739

Daraz.pk / Havoline formula 4ltr

In
Ind Allah Afzal on Nov 17, 2018

I purchased an oil from Igemic Karachi. That was Havoline Formula oil 10w30. That oil was much thicker than the original formula oil. The mechanic suggested me not to use that oil and not to purchase from that merchandise. It is stated that if I pay for the original one why would I get the...

Daraz.pk / Product

Mr
Mrs Nasir on Nov 17, 2018

I have ordered back covers for my phone.(redmi note 5 pro) in red and black color. In the picture where I had ordered it was totally falt and simple. But when I received the parcel. It comes in darkest blue and black color. With some sort of design on it. I just can't put it on my phone...

Daraz.pk / GLue Gun Delivery is not as per order

Us
User1542387519 on Nov 16, 2018

Glue Gun provided is not matched with my order - I asked for Ingco GG 141 Model Glue Gun - but u provided m wrong / cheap Glue Gun of some other company ... plz get it back from me and send it as per my order - Sale Id 100609514223135 Karachi - My phone 03339488816 - wrong delivered...

Daraz.pk / suit

Sh
Shampi on Nov 15, 2018

I ordered was blue and red embroidered khaddar suit for women but you dileverd me a suit of linen stuff with golden embroidey of tila thread. The suit which i ordered is not same which you send me. Even photos of suit is different from that one. I want to return this suit and want my...

Daraz.pk / I am complaining about my m3 band.

Sh
Shah nawaz khan on Nov 15, 2018

I order m3 band when i received that was nor working and not charging now i want to return it as soon as possible or exchange it i ordered it from tiktec karachi i ordered it on 11 November and receive on 15 November what should i do now. Plz hepl me i was supposing that daraz is way to...

Daraz / product i7 wireless music earphone v4.1+edr /order # 100240137262327

Sa
saify on Nov 15, 2018

Dear team Daraz i had talk with your Colleague on live chat and tell him about my order he said that sir your order is cancelled and not believing that i purchase it from your side, now the moral is that it is defective piece its wireless Bluetooth device but not charging i had tried to...

Daraz.pk / painting

Ni
Nisma Riaz on Nov 15, 2018

Hello Daraz, I have a concern regarding a recent Daraz delivery I received a few minutes ago. I just received a delivery of a picture frame (painting) worth 748 Rs. But when I opened it, it was already broken. Kindly replace it as per your policy of changing items within 7 days or...

Daraz.pk / audionic max 230

Mi
Mian Ali on Nov 15, 2018

I have order speakers at 11-11-2018 today I received at 15-11-2018 At 11-11-2018 there was a sale on daraz website and that's why i order this speakers I am facing 2 problems 1- my speaker are broken 2- speakers remote is not working I hope my problem should be resolved as soon a...

Daraz.pk / I am complaining about deal on about 11.11 means deal on november 11.

Sa
Sadia Aslam on Nov 15, 2018

My Order Number is 100596482216353 My Contact Number is 03337619808 I am complaining about the order I have given on about 11.11 means deal on November 11 2018. I have confirmed my order on November 11 that is all about in 2022 Rs. my order included Package 1. 2 Beauty Pack Of 12...

Daraz.pk / I am complaining about my order

Se
Seerat ul ayesha on Nov 14, 2018

I had placed an order from daraz .. it was 4 items in total, , spa in the bottle essense, lip balm, aloe vera gel and engaging 5 bottles mist pack I placed order on 11/11 sale.. but unfortunately I got a call from daraz and they were going to deliver me someone's else order when I told...

Daraz.pk / product size is not according to my order

03
03045998835 on Nov 13, 2018

I have purchase fleece court but that size is not according to my order. I order M size but delivered samalest size width is 32 and length is 25 .many time i contact to you on gmail or whtsap but not reply or send solution to me ..i attach Tcs Parsal copy with this ...please please send me procedure of changing product My id or contact number is 03045998835

Daraz.pk / shipping address

Ku
Kubra on Nov 13, 2018

I want to change shipping address which M35/4 and correct one is 39/4 for this issue only my many parcel are missed please edit or change or correct the shipping address so that I can ea silly receive my coming parcels from daraz please correct my adress and my phone number my correct...

Daraz.pk / power bank 10000 mah

As
Asif Imtiaz on Nov 13, 2018

I had ordered a power bank on 11.11 with an offered price of rs 1399/- and rs 35 as delivery charges..I has confirmed it but I got an email from daraz for rs 1784/- as bill and the courier person also took rs 1784/-.so please reimburse me the remaining amount aur refund the total amount a...

Daraz.pk / shoes

Sh
Shabbir Jan on Nov 13, 2018

my order no 100349251425489 i received 2 calls on sunday and monday that we will delever your order today but NO one came here then i waited 4 days for delevery but still no body did delever my order then i go daraz office my self and picked up my stuff and paid too what does it mean by daraz...

Daraz.pk / substandard quality items

Fa
Fazal Maqsood on Nov 12, 2018

I bought a power bank worth rs2500 quality substandard this 4th time I received substandard items. The charging lead is not working. The power bank is old and not new. It seems that khans electronics lahore exhausts defective stock through daraz. The device is not turning on. It i...

Daraz.pk / charging cash despite paying using vouchers

Sa
SaleemSiddiqui on Nov 12, 2018

12 November 2018 I ordered 6 products through daraz.pk on 11 November 2018 and entered my voucher code to pay for the products. The following day, my products had arrived and I was asked to pay with cash for the products I ordered despite using my voucher. My final payment did not exceed the...

Daraz.pk / full coverage carbon fiber glass for xiaomi redmi note 4x golden

Ar
Arshad Awan on Nov 10, 2018

Dear Sir, I placed an order for the subject item with order no. 100294679914168 on 1st November, 2018 on your website. I received it on 9/11/2018. I was greatly disappointed that color of glass was black instead of golden. And it didn't fit the screen. Edge to edge size is OK but camera and...