I signed up for Crunch Gym in Tampa Florida in The Summer of 2021. Not only was the sign up process extremely sketchy and pushy, they promised me amenities that were not a part of my membership package, were rude to me every time I interacted with them, and have continued to charge me after I canceled my membership in-person and moved. I have since followed-up with them on the phone and issued a formal complaint but they keep charging me monthly, and have said the only way to cancel my membership (which I already canceled) is to come back in-person, to a state I no longer reside in.
Desired outcome: Please refund me for the past three months and cancel my membership