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Crunch Fitness

www.crunch.com

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Crunch Fitness Complaints Page 2 of 22

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12:23 pm EDT
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How is this legal? my boys joined Johnny's gym, 7 months later they closed the doors with no communication. We had know idea Crunch bought Johnny’s now Crunch has sent both boys to collections for not paying a the monthly membership fee for Johnny’ s gym! contract should have been breached by degrading the service I signed up for. Crunch was a 24/7 gym...

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1:09 pm EDT
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Safety hazard which could death or serious injury. I was at Crunch fitness at the Casselberry location. I had been at the body area starting at about 11:am, March 12, 2024. I started working on the body bag. Then a guy started swinging a Kettle ball at my direction about six feet from me. I asked him to swing in a different direction because it was a...

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6:02 pm EST
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My daughter has been trying to cancel her membership at crunch fitness for the past five months. She has taken time off her work schedule to go in three separate times to work with Josh Noel. This is an addition to phone calls and emails.. Nothing has been resolved. Josh noel is blaming it on a software company. My daughter said that she would just cancel...

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2:59 am EST

Crunch Fitness Staff - bullying

Hi,

I have complained about a staff member before, he’s a greying Brazilian man who is behind the counter as I walk in,

Today as I was leaving the gym he said “ Go away to me”

As I was doing my workout he was standing across from me with a woman who he was showing around, I don’t know what he said to her, but they both where looking at me and she looked shocked and said “ I’m not saying that to him!”

This is typical of him when he shows new people around, it’s obvious he hates me for some reason,

I asked the last time that I complained that none of the staff talk to me because their words are hateful towards me, instead of a hello, I get a “leave”

You understand?

Can you find out why they hate me so much and find a way to end it please

Desired outcome: Leave me alone

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10:56 am EST
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I joined as a guest menber my wife as the campagn was for her to receive a gift card, my membership sales person was Cynthia miliici, when i asked her she told me she does not have any information. This is breach of our contract and herby I request a termination of my membership with full refund. I wiol be contacting the Florida department of Agriculture regarding this transaction.

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3:41 am EST

Crunch Fitness Staff at the counter

I recently had to complain about two male staff members that have been psychologically bullying me, one was a tall black man and the other was a greying Brazilian man,

The tall black man stopped immediately, but the greying Brazilian man didn’t stop at all and has continued with enthusiasm, every time I walk past the counter when he is the, he talks about me leaving and says to the other staff members who are women “tell him to go away”

It’s really annoying and is very unhealthy, toxic to be precise,

Is there any way you can get him to leave me alone? I’m just trying to stay in shape, I’m also no bother to anyone

Desired outcome: I want the staff members to stop hating me and to just leave me alone, not even talk to me, their words are poison

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9:41 am EST
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I am so absolutely sick of Crunch Fitness I could SCREAM. I moved out of state in November to find out there are no Crunch Fitness locations where I live, I have been trying to call every week since then to speak with the manager who I'm always told is busy and will call back and he NEVER does, I've tried emailing with no response, and I am continuing to be...

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4:02 pm EST
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In regards to Daytona Beach, FL gym, I tried cancelling 3 months ago due to me moving to another state. I was willing to pay the 2 month fee at time of my cancellation but they kept adding more and more money on to cancel. I called the gym for 2 straight months trying to get this problem resolved and no answer. Now, I get a call stating that I owe them...

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12:00 pm EST
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I am writing about the extreme noise level that the HIT classes produce from their trainers blasting the music so loud that the speakers are distorting the music and has already blown one speaker. The management and staff refuse to do anything about it either. My wife and I can never hear our trainer, and our trainer has even complained. The Gym i...

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4:26 pm EDT
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WILL NOT RECOMMEND THIS CLUB THEY ARE THIEVES! NO LITERALLY, THEY ARE This club have bunch of criminals running it! If you cancel your membership, not only will they keep your most recent charge (even if it was charged the same day you want to cancel) they will still charge you for an additional month of membership whether you like it or not. They have...

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10:30 pm EDT
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Crunch Fitness Personal training over charged

My personal trainer was having issues showing up to work and I would often go for my session and he would be running late and end up canceling until later in the day. After many times of this I told him I am done and to cancel my membership. Upon learning the trainer quit I assume someone would extend the phone call to discuss further steps of a new trainer or canceling or even freezing the account. Apparently he was fired for many of the same complaints and yes I did complain as well but it was never addressed. I have 13 paid sessions I am seeking to be refunded for as I feel I was taken advantage of.

Desired outcome: $741sessions at $57 a piece

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6:27 pm EDT
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Get word out to your members to protect them against unethical actions by Crunch Fitness in Hiram, GA. All negative post are being removed from their pages leaving a higher ranking that’s incorrect. This is a must read! #crunchfitness #crunchfitnesshiram This is something that must be discussed. When an individual decides to get in shape and that person...

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2:43 pm EDT
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To whom it may concern: I attended Crunch Fitness in Westland Michigan through a Tivity Fitness your Way membership. Crunch Fitness stated that the membership did not include classes and I would have to pay a monthly fee to attend classes to which I agreed. At no time did they state that this was for a membership. After my circumstances changed and I wa...

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6:38 pm EDT
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Red to 17th October at about 5pm Deewhy Crunch, NSW Australia Hi, A staff member was showing a new customer around the gym yesterday afternoon, he is a tall black man with blondish dreadlocks, about 22 years old, he said to the new customer not to talk to me as they walked past me, over the last few weeks, there has been a few occasions when women at...

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8:23 am EDT
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I have bene a loyal member of Crunch Fitness for years. recently I wrote the manager of the gym a letter to bring his attention to the unsanitary conditions at the gym and especially the sauna. The manager was not helpful and explained they only clean the gym once per day and that they could not monitor the sauna. To give perspective, I arrive at the gym...

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5:02 pm EDT
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Hi my name is katherine diossa [protected] [protected]@gmail.com I'm a current member at crunch fitness located at 2819 kennedy blvd north bergen nj 07047 There hasn't been hot water for a few days Every time I ask for a manger they are either in a meeting or not in the building I've left my phone number several times and have yet received a call back...

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12:46 pm EDT
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My workout was unpleasant today for a couple reasons. There was no cleaner to clean the tanning bed. The one person at the desk said he was the only employee so he couldn’t help me. The worst thing was TNT was playing a movie and there was a horrible inappropriate scene where a guy is feeling up a girls butt in a skirt and he takes her panties off…you get...

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5:58 pm EDT
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In April 2023 I injured my knee while working with my trainer at Crunch. Per an MRI I was told that I had torn my meniscus. Not long afterwards it was determined that I would need to have a total knee replacement and would not be able to drive either. In the beginning of May I contacted my trainer and asked him to but a hold on my membership and trainer...

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7:20 pm EDT
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I'm a member at Crunch Fitness in Stuart. The bathroom's shower area is disgusting. I complained to the manager, and she said that they are working on hiring new cleaning people, which is not a valid excuse. This is very concerning because of the high foot traffic that the gym has. I enclosed some pictures of how gross the place looks like. In one...

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1:25 pm EDT
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In july my daughter and I signed up for memberships online. Went in the facility and was not able to work out on most of the eqipment. The place is overcrowded. We cancelled the next day . all of a sudden they are drafting accounts weekly and the amouts are higher and higher. We were receiving calls from in house collections. I called and they said it...

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About Crunch Fitness

Crunch Fitness is a gym that offers a variety of fitness services, including group classes, personal training, and weightlifting. They provide a range of cardio equipment and strength machines. Memberships vary by location, with options for access to one or multiple facilities.
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Crunch Fitness is ranked 5 among 74 companies in the Fitness Centers and Gyms category

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