Menu
For Business Write a review File a complaint

Cruises and Charters Featured Reviews

ComplaintsBoard
S
2:33 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Monster Cruise - Liers and scams

I purchased a plan on 12/3/24. I spoke with your representative, Isaiah. During this conversation, he said I could receive up to 75 percent off on my second room, and I should have no additional fees if I stayed on the lower level inside the cruise ship. I called 1/7/[protected] to schedule a cruise and spoke with Janey. When speaking with Janey, I...

Read full review of Monster Cruise
ComplaintsBoard
K
12:45 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

MCS Cruise Line - Ship delay

My first cruise with MSC and it started off horrible. My cruise date was June 25, 2023. The conditions that the cruise line made their guest endure was forgiven. After standing in line for hour with no food or water. I had to be put in a wheelchair after nearly fainting. The server leg cramps and swollen feet has to be the worse. Then having to climb the stairs to the elevator because the line was so long for handicap

Read full review of MCS Cruise Line
ComplaintsBoard
S
1:01 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Pricess Cruise - My booking no: 5qcx5j

I bought a cruise ticket 2 days ago through official princess cruise website. Before I bought the ticket I bopught seattle to seattle because at that time I didnt have canadian visa and both of (me and wife) us usa visa. The ship is stopping one day in victoria so we thought we can stay in the ship. Only after we bought the give the conditions that we still...

View 0 more photos
Read full review of Pricess Cruise
ComplaintsBoard
W
8:11 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Nile Cruise Holidays - Nile Cruise

I recently had the pleasure of booking a Nile cruise with Nile Cruise Holidays, and I must say it was an experience of a lifetime. From start to finish, the company exceeded my expectations, providing an exceptional level of service and ensuring that every moment of my trip was memorable. First and foremost, the booking process was seamless and...

Read full review of Nile Cruise Holidays
ComplaintsBoard
R
11:10 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Lifestyle Luxury Vacation Club - Cancel my contract ASAP and return my money!!!

Luxury Lifestyle vacation club scammed me by selling me a 1 bedroom at the Goldwynn in Bahamas. They told me I can list it as a rental property and make twice as much money and told me it would be 1 set service fee and includes transport and cleaning of the room, but once the contract was signed, none of this was true! Charlene in customer service tells me...

Read full review of Lifestyle Luxury Vacation Club
ComplaintsBoard
J
11:19 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Holland America cruises line - $600 US future cruise deposit in 2018

Michel Descombes À: [protected]@hollandamerica.com ven. 6 janv. à 14 h 17 To whom it may concern, We are EXTREMELY disappointed with Holland America cruises line. We called sometime in 2022, we understood that if we change our booking in US dollars, we could apply our futur cruise deposit of 600.00 US $ ID: [protected] made the 29th. of June 2018 aboard...

View 0 more photos
Read full review of Holland America cruises line
ComplaintsBoard
C
11:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Disney Cruise - Stolen luggage

We just got back from a Disney Cruise sailed Disney Dream from Miami on Sept 9th. 2022 We dropped our luggage at the port to a Disney worker he put a tag on it and never saw it again. When we got to our room it never made it there My Husband was on that ship with the same clothes for the entire trip. It ruined everything every experience and it was my son'...

Read full review of Disney Cruise
ComplaintsBoard
L
4:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Oceania Cruises and Vacation To Go - Flight home from cruise with Oceania Cruises

It was a 6-hour flight to Doha from Edinburgh 8 hours in the airport and 16 hours to Lax California this is 30 hours when it only took 12 hours to get to Dublin from California. When I question my agent about the return flight, she said it was not that long, it was the time change. Not the time change, it took 30 hours to get home. This indeed left a bad...

Read full review of Oceania Cruises and Vacation To Go
ComplaintsBoard
F
10:47 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Royal Caribbean, Serenade Of The Seas - guest services/room noise

Mymensingh wife and I were allocated room 4024 and we immediately complained about the very loud and frightening noise and bangs in our room. For 4 days and 3 nights we complained bitterly to guest services to come to our room and experience the conditions we were suffering. They outright refused and sent two security personal who found the banging and...

Read full review of Royal Caribbean, Serenade Of The Seas
ComplaintsBoard
R
8:05 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Carnival Cruise Lines Freedom - the entire unethical operation of the guest services group

Sail date 9-29-2018-10-6-2018 Bad start as soon as we went through the first security before boarding. Immeditely upon being sent to #26 that lady took our boarding passes and went to talk to someone other persons, whispering and pointing back to me and my husband. She came back and pointed to some chairs to our right, and told to sit there even though we...

Read full review of Carnival Cruise Lines Freedom and 1 comment
ComplaintsBoard
T
5:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

liberty - money back

I'm wanting my back as I had to leave for the storm. As if right now I can't afford to do the trip because I used the money to leave home with. I was set to leave the beginning of October but that still won't give me enough time to start back saving. Event thought it was a group trip I was the only who had to leave because my family stays in the area.

Read full review of liberty
ComplaintsBoard
T
3:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

T A I Shipping (Pvt) Ltd, - unethical behaviour

We are well known shipping company in sri lanka.wanni gamage sandu kapila kumara (n6591572) was our seaman travel from colombo to kuching(ak 46/ak 5212) on 8/6/2017 .but officers of the counter 29 in colombo airport denied to travel him if he had valid visa, letter of guarantee from megakina shipping sdn.bnd (vessel name" mv yu lee 88)", cdc(046544) ...

View 0 more photos
Read full review of T A I Shipping (Pvt) Ltd,
ComplaintsBoard
M
8:29 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Desiree Golembiewsky Teeny Office - Theft of personal information

Desiree Golembiewski has been stalking and harassing me for nearly two years. She even became friends with my friend just in a demented attempt to get close to me. Most recently, Ms. Golembiewski hacked into my email account where she obtained copies of my passport, drivers license and other identifying personal information. Ms. Golembiewski then proceeded...

Read full review of Desiree Golembiewsky Teeny Office
ComplaintsBoard
A
12:25 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Disney Cruise Line - I want to return taxes!

I received a call with an automated phone political survey, and was told that I'd have the opportunity to get a free Bahamas cruise afterwards. Out of curiosity, I participated in the survey, about the economy, what issues are important, who I would vote for, etc. Immediately afterwards, I was transferred to some very hard sell Disney Cruise Line...

Read full review of Disney Cruise Line and 1 comment
ComplaintsBoard
G
5:26 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Caribbean Cruise Line - Refund of Money

I paid on a vacation to Ft. Lauderdale and Orlando Fla. Included was a 2 night cruise to the Bahamas plus 2 other trips, bonus getaways to be taken later. Somehow they had me booked for the trip on Jan.30th, 2012. I didn't know this. I called about my vacation package just recently and was told it had been cancelled, by the cruise line. I asked about my...

Read full review of Caribbean Cruise Line and 2 comments
ComplaintsBoard
R
10:40 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Norwiegon Cruise Lines - Awful, awful service

I booked a cruise, but I had a flight at the same time, so I claimed a refund. But they said I wasn't on protection plan and I can't receive my money back. What a pathetic service!

Read full review of Norwiegon Cruise Lines
Updated Cruises and Charters reviews
Brittany Ferries
The pet cabin had fleas and smelt of urine
Holland America Line
Wrong information from cruise consultant
Princess Cruise Lines
Platinum Insurance 60 day waiver
Viking River Cruises
Viking error is costing us more money