Credit One Bankcustomer service issues

D Dec 05, 2019 Review updated:

I had requested a second card, after waiting over 2 weeks I called to see why I had not received it and was told they had the wrong address so I gave them my new address and was asured a new one was being sent. I did not reviece that one so I called back just to find out they had never changed my address so gave it to them again. called back a 3rd time when I didnt' recieve the card to find out once again the address was wrong but had been charged 68.00 for 2 months of annual fees even through I had never recieved or activated any of the 3 cards that they had sent to the wrong address. When I asked for the a supervisor I was put on hold for 30 plus mins then i asked for the corporate office information just to be told that they can not give that out but would have someone call me. Well 3 days later still no call!! do youself a favor and don't bother with these people.


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