Credit Karma reviews & complaints 60
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Credit Karma - Locked out of my accounts
I am writing to file a formal complaint against Credit Karma for their unjust and alarming actions that have left me in a state of financial distress. On February 11, 2021, I received an unexpected email from Credit Karma informing me that my membership had been deactivated, and my spend and save account had been locked for purported protection reason...
Read full review of Credit KarmaCredit Karma Ruining My Credit Score
I received an email from Credit Karma today, Wednesday, November 29, 2023, stating my entire credit report was avaliable. Although I have no need of credit, I logged on and was immediately brought to new credit card offers, with "Outstanding Odds" of approval. This with a strong recommendation that I could increase my credit score by increasing my line of available credit. Bottom line, I applied, was rejected, my credit was hit with a hard inquiry and a credit rejection is now on my credit report. How unscrupulous, dishonest and criminal can you be?
I will zealously broadcast this story all over the internet. Credit Karma is an abomination.
Credit Karma - Their guarantee approval or 50$
Got the guaranteed approval or get 50$ on 8/27 applied and got denied.. heard nothing exited until the 40th contacted them via chat and got transferred to 3 people each one saying the next can help me that’s their dept only to get to the last to be told well the sept that handles that ONLY communicates via email got email 2 days later from that dept that...
Read full review of Credit KarmaCredit Karma - Spending account
Can I sue credit karma for closing my spending account without warning and holding my money for a long period of time that caused a huge inconvenience and penalties to my personal life? They did not send an explanation email until a week later after I’ve been going back and fourth with how/ when I would get my remaining balance from my closed account sent...
Read full review of Credit KarmaCredit Karma Spend Account
I opened a claim because my spend account was charged multiple times by one merchant. Starting at $49.99 to $9.99 till my funds were depleted. Totaling $389.88z I opened a claim on 8/5/23 and on 8/8/23 received a email. Stating my claim was denied. Saying these charges were authorized. Who would make a purchase to the same merchant for different amounts in the same day.
Desired outcome: I would like my money back
Checking account/ customer support
Check issued from Closed Account was lost. Customer Services refused to understand and kept saying they already sent it. I originally felt there was a language barrier but after many attempts to get a new check sent to me on the closed Checking Account, I started to have my doubts on they were illegitimately trying to keep my funds. (228.87). Later I ended up contracting covid and had to recoup for almost a month when I had forgotten and started to almost give up on getting the money from the closed account. Then recently my old roommate got ahold of me and had found the check/mail. This is obviously now a outdated check and when I called them again revitalized to get my cash back they tried the same double talk a pretending to not understand they sent the check nonsense. I double checked with my other bank, and they said they must issue me a new check and that was not uncommon, mail misshapes and what not. I was told some banks will sometimes charge a small check printing fee deducted from the amount but this usually not very much if they even require that. But after all the drama and stress I've decided that I may want to check with my Federal policy commissions' office here and contact them. This is one of my last recourses before I do. I have very little respect and word mouth in favorable sense with this establishment. We trust them with so much and they act like they don't have to be responsible and can laugh at any banking laws because they are not a official Bank. What I'm asking for is more than fair and what is by right mine and taxed. I have been very very humble and patient on this owed money. But enough is enough. I see that bank that issued this check was MVB BANK INC. I will have to contact them very soon as well.
I have turned several people I know away now from this NotBank and do so more and more. This needs to be fixed and should teach me not to be so trusting, even if it's a big corporation. — VictorRivera
Desired outcome: I would like a brand new dated check issued from my Account Closure of 228.87 sent ASAP. PLEASE AND THANK YOU.
Negative Experience with Credit Karma: Unreliable Credit Scores and Poor Customer Service
Credit Karma is a website that provides credit scores and reports to its users. However, my experience with them has been nothing but negative. I had to close my account due to their unsatisfactory help. My account is now at -1000 because of a dispute that I had in November. I did not receive an email from them until yesterday, which is quite frustrating. I had a full mailbox, but they did not take any measures to send anything to me for a response. It was only after I cleaned out my mailbox two days ago that I received a new email from them.
Now, they are not even trying to fix the negative score, even though I went through a whole mess with a car place that scammed me for my money. I was sold a 0, and it was a terrible experience. Let's not even talk about their scores, which are not even accurate. Most people do not look at those scores, as they look for a whole other score when it comes down to looking into loans and how to better credit. I do not have credit as it is, and this is by far the worst company I have ever dealt with.
They are quick to close a dispute and do not really give time or effort to look into it. Once they close a dispute, they claim they cannot reopen it, which is not fair because there are other means of communication. Now everyone can see my means of proof, and the last email is all they have to offer. So now my account is at -1000, and I am not paying anything until it is resolved with a higher authority.
In conclusion, Credit Karma is not a reliable source for credit scores and reports. Their customer service is terrible, and they do not take the necessary measures to help their customers. I would not recommend this company to anyone, and I hope that they improve their services in the future.
Credit Karma Review: A Free and Easy Way to Stay on Top of Your Credit Score and Finances
Credit Karma is a website that helps people keep track of their credit score and credit report. It's a great tool for anyone who wants to stay on top of their finances and make sure they're not missing anything important. I've been using Credit Karma for a few months now, and I have to say, I'm really impressed with how easy it is to use.
One of the things I like about Credit Karma is that it's completely free. You don't have to pay anything to sign up, and you don't have to pay anything to use the site. This is a big deal for me, because I don't have a lot of extra money to spend on things like this. I also like that Credit Karma gives you access to your credit score and credit report from two of the three major credit bureaus (TransUnion and Equifax). This means you can get a pretty good idea of what your credit looks like overall.
Another thing I like about Credit Karma is that it gives you personalized recommendations based on your credit profile. For example, if you have a lot of credit card debt, Credit Karma might suggest that you look into a balance transfer credit card to help you pay off your debt faster. Or if you have a low credit score, Credit Karma might suggest that you work on improving your credit utilization ratio. These recommendations are really helpful, especially if you're not sure where to start when it comes to improving your credit.
Overall, I would definitely recommend Credit Karma to anyone who wants to keep track of their credit score and credit report. It's a great tool that's easy to use and completely free. Plus, the personalized recommendations are really helpful if you're not sure where to start when it comes to improving your credit. So if you're looking for a way to stay on top of your finances and make sure you're not missing anything important, give Credit Karma a try!
Unreliable Credit Tracking: My Experience with Credit Karma
Credit Karma is a website that is supposed to help you keep track of your credit score and credit history. However, I have had numerous issues with the information they provide. For example, they have listed a company called Commity Bank Game on my account, even though I have never applied for anything from them. I contacted Commity Bank Game and they confirmed that it was not me, but Credit Karma still hasn't removed it from my account.
Another issue I have with Credit Karma is that they list all the store credit cards I had from years ago, even though some of them have closed or I requested to not use them anymore. I have tried to contact the credit bureaus myself to correct this, but Credit Karma never updates the information correctly. Instead, they only push unwanted cards and insurance companies on me.
Furthermore, I have noticed that my payments to my accounts are never correctly updated on Credit Karma. They also sell your information, even though they claim they don't. Even car payments that were always on time with extra payments never show up. My loan is almost paid in full, but Credit Karma shows it as if I just started paying it off. This is not the first time I have had issues with Credit Karma. I have paid off four vehicles before they were due, but Credit Karma never accurately reflected this.
I also suspect that Credit Karma has something to do with Commity Bank Game, as it is showing up on a lot of people's accounts who have never applied or asked for anything from them. I would advise being careful with their scores and information. Overall, Credit Karma has not been a reliable source for me and I would not recommend it.
CreditKarma Tax Review: Easy to Use, But Support Team is Useless and State Forms are Wrong
I been using this online tax service for over 10 years and always filed my taxes electronically. But then I saw them TV ads for CreditKarma Tax and I thought, "why not give it a try?" It's free, after all. So I went ahead and started filling out my taxes on their site. It was pretty easy to use and had all the same features as my old tax service. But then I hit a snag. When I tried to file my federal return electronically, it got rejected right away. And I mean, right away. It took less than an hour for them to tell me it was a no-go. So I tried to contact their support team to see what was going on. But let me tell you, they were less than helpful. I couldn't get a straight answer out of them. So I had no choice but to file my return on paper. And that was just the beginning of my troubles.
A month later, I still hadn't heard anything about my state filing. So I decided to go online and check it out. And what do you know? My state return hadn't been filed electronically either! And I didn't get any notice from CreditKarma about it. So I had to print out my state return and mail it in. But when I looked at the printout, I noticed something was off. The standardized form was wrong! And they didn't even include the signature lines. I had to go to my state's website to get the correct form and then mail in my return. It was a real hassle.
I don't know what's going on with CreditKarma Tax, but their support team is useless. And if they can't even get the right state forms, who knows what else they're getting wrong? I'm definitely going to double-check my figures with my old tax service to make sure everything's accurate. And next year, I'm going back to my old online service.
Credit Karma Review: Account Under Review, No Access to Funds
I had a pretty wild experience with Credit Karma. My card kept getting declined even though I had hundreds of dollars on it. I didn't get any notifications on the app, emails, or calls, so I decided to give them a call. After finally getting through, they told me that my account was under review, but they couldn't explain what that meant or why it was happening. They also said that the customer service agents I spoke to didn't have access to the information and had to escalate my account to another department that handles that. But get this, they didn't have a phone number or any way to contact them. I had to wait on some elusive email that they were allegedly going to send, but I didn't receive anything aside from the one that said there were still no changes or new information to give me. After days of waiting for access to my own money, I was left with no choice but to sit quietly and wait for someone, anyone to tell me what had happened with my account, why it happened, and even more importantly, when I would be able to access my own money.
Meanwhile, my rent and lights were due, my kids were hungry, and my car needed gas. The only thing the customer service agents could tell me was that they understood my frustration and would make sure they resolved the issue for me right away. It was frustrating to hear that because it seemed like they weren't doing anything to help me.
Overall, I wouldn't recommend allowing this company to touch your hard-earned money. You might end up starving in the dark with nowhere to live. It's important to have access to your money when you need it, and Credit Karma didn't provide that for me.
Credit Karma Review: Good Credit Monitoring, Terrible Spend Account
I decided to give Credit Karma a try a few years ago and signed up for their credit monitoring service. It's not too bad, but it's not perfect either. They use your vantage score instead of your FICO score, so it's not always accurate. However, it gives you a general idea of where you stand and you can dispute any errors through the app. The only downside is that they only show two out of three scores, which is a bummer. But hey, it's free, so what can you expect?
I also signed up for their spend account, which turned out to be a nightmare. I had my tax refund deposited into the account for the past two years and it was a disaster. Their spend accounts are terrible. I had to call them every other transaction last year to unlock my card because they kept flagging it for fraud almost every time I used it. I couldn't even link my bank account, so my refund was stuck in there. This year, I got a different account and transferred everything out of it so I could actually use my money. But even a year later, I still can't link my Chime account to it. I don't have the time or patience to be on the phone every time I want to make a purchase. Plus, it's not even a Visa card, it's a Credit Karma card. My Chime card is also Visa and they've never shut it off on me. Credit Karma spend had me stuck in a restaurant unable to pay the bill while I fought on the phone with them for 45 minutes to unlock my card last year. It's a nightmare if you like having control of your money. You have to call them and spend 45 minutes on the phone just to make a purchase. I don't like having to ask permission to spend my own money and jump through hoops proving my identity several times a day just to use my card. After I successfully transferred everything out, I cut up the card and closed the account.
Overall, Credit Karma is okay for credit monitoring, but their spend account is not worth the hassle. If you're looking for a better banking experience, I suggest looking elsewhere.
Credit Karma Review: Poor Customer Support and Account Issues
I've been using Credit Karma for my finances for a good few years now. At first, everything was smooth sailing - my transactions were processed immediately and I felt secure knowing that my money was in good hands. However, over the past year, I've been experiencing constant issues with my account. For instance, I would go to a store and try to use my card, only to have it declined despite having enough funds in my account. This was frustrating, to say the least. I would then have to call customer support to confirm that it was indeed me trying to use my card. They would then "fix" the issue, but it would happen again the next time I tried to use my card.
Another issue I've been having is with changing my address. I've made six different service calls to try and change my address, but to no avail. It's unbelievable how difficult this simple task is. I've often wondered why I can't just change it on the app. When I called customer support again, they told me that they would send me a new card, but it would take up to 14 days to arrive. I couldn't wait that long, especially since I needed to use my money urgently. The customer support representative then told me that I could still use my old card while I waited for the new one. I agreed to this, but then she told me that I had to link my card to Venmo or I-Pay. Unfortunately, none of these options worked for me, and I felt like I was being tricked into agreeing to something that didn't meet my needs. The customer support representative was unable to connect me to anyone who could help me better.
All these experiences have led me to believe that Credit Karma doesn't care about its customers or their hard-earned money. It's incredibly difficult to get through to a person, and even when you do, they can't do much to help you. There are no other options beyond that, which is extremely disappointing and inconvenient. I don't feel like my money is safe with Credit Karma anymore, and I can't even use it when I need to.
Beware of Credit Karma's False Advertising and Impact on Credit Score
Credit Karma is a website that helps people keep track of their credit score. They make money by getting commissions from companies that want to find new customers. They use a different credit score method than lenders, which is why there can be a big difference in credit scores. I don't rely on them completely for credit monitoring because they are not proactive like LifeLock. Free credit monitoring is not always reliable.
One thing that Credit Karma falsely advertises is that loan inquiries won't impact your credit score. This is not true because when you apply for a loan, it results in a hard impact on your credit report. Credit Karma makes money only when you actually get the loan. I applied for a loan from Lending Club and got it. Later, I was checking my rate on a personal loan on Credit Karma's website. I didn't know that I was actually applying for the loan. Checking my rate resulted in another application for a loan from Lending Club. LifeLock alerted me about the loan application, and I confirmed it was me. However, I noticed that I wasn't approved for the loan. Thanks to Credit Karma, I got a hard inquiry and the denial of a loan on my credit report. I hope their commission was worth it.
I won't use Credit Karma for rate inquiries or apply for credit cards through their site anymore. They earned their last commission from me. It's important to be aware that checking your rate for a loan may mean you're actually applying for that loan.
Credit Karma's LendingTree Link Gave Out My SSN Without Permission - Sketchy Business Practice?
I've been using Credit Karma for a long time, like 10 years or so, and at first it was really helpful for me to improve my credit score. I know that some people say that the score isn't totally accurate, but it does give you an idea of whether your score is going up or down. But recently, I tried to apply for a line of credit using their LendingTree link, and things got weird.
I filled in my name, address, and phone number, and within minutes I started getting a bunch of phone calls. I picked a broker and answered a bunch of questions, and at the end they said they needed to pull my credit report. I was like, "Wait, how did you get my SSN? I didn't give it to you." And they were like, "Oh, we got it from the initial inquiry." But I never gave my SSN to LendingTree, and they didn't ask for it in the application. So how did all these brokers get my SSN?
I emailed Credit Karma to ask if they gave out my SSN, and they sent me a canned response saying they never give out my info to anyone they're not affiliated with. But that makes it sound like they did give it to LendingTree, since they make money from successful refinances and mortgages. I sent two more emails asking if they gave out my SSN without my permission, but I never got a response.
So my question is, has this happened to anyone else? It seems really sketchy that a company that's supposed to help you improve your credit would give out your sensitive information without your permission. I know that mortgage companies need your SSN, but shouldn't it be my choice which companies I give my personal details to? I don't want to just give my SSN to a bunch of random companies. If anyone else has had this happen to them, I'd love to hear about it.
Disappointing and Untrustworthy: My Experience with Credit Karma
I gotta say, I was pretty disappointed with Credit Karma. I mean, what's the deal with them constantly trying to get me to update my info and sign up for their affiliates? It's like they're just trying to make a quick buck off of me.
And don't even get me started on the security breach. I provided them with my email address and they couldn't even keep it safe? What kind of company is that?
But the real kicker was when they damaged my credit rating and caused one of my creditors to cancel my account. I've never had that happen before, and it's all because of Credit Karma.
I hadn't even been to their site in over a year when I got an email from them saying I was named in a company breach. Why would I trust a site that could potentially cause me harm?
And to top it all off, they lied to me about my preferences and refused to change them until after the damage was done. I sent in my preferences by mail, but they claimed there was no paper trail. And when I tried to speak with customer service, they were no help at all.
Honestly, I wouldn't recommend using Credit Karma. They caused me months of aggravation and grief, and I wouldn't want anyone else to go through that.
Disappointing Experience with Credit Karma Tax Software and Support Team
I had some problems with Credit Karma when I was doing my NYS tax return. The software made me take a college tuition credit instead of a college tuition deduction, which would have been better for me. I sent a few messages to their support team, but they didn't get back to me for two whole weeks! It was really frustrating because they don't have a phone number you can call. I ended up doing the state return myself and sending it in. Looking back, I wish I had just done it myself from the start.
I thought the federal return was okay, but then I realized that the software had put my NY state solar panel carryover credit on my federal return instead of my state return. This means I have to file an amended 2016 federal return, which is a huge hassle. I'm really disappointed that I used Credit Karma because it caused me so much trouble.
Overall, I wouldn't recommend Credit Karma to anyone. Their software is glitchy and their support team is slow to respond. It's better to just do your taxes yourself or use a different service that's more reliable.
Credit Karma Review: Inaccurate Scores and High Interest Rates Caused Frustration
My experience with Credit Karma has been quite frustrating. I was excited to use their service to keep track of my credit score, but it turns out that the score they show me is not accurate. According to Credit Karma, my score is 650, but when I applied for a car loan, I found out that my actual score is only 552. This was a huge shock to me, as I had been relying on Credit Karma's score to make financial decisions.
When I went to buy a car, I thought I had a fair credit score and would be able to get a loan with reasonable interest rates. However, when I sat down to sign the contract, I was told that I didn't qualify for credit and would have to pay off half the vehicle as a down payment. The interest rates were ridiculous, and I ended up paying much more than I had anticipated.
I also tried using Credit Karma's credit card offer to help raise my score, but it didn't seem to make a difference. All it did was put more money in my hand that I didn't have, and the interest rate was just as ridiculous as the car loan.
I did have some success with Credit Karma's income tax service, which was fairly easy to use. However, I found it nearly impossible to access my money once it was loaded onto the card they provided. The card was not accepted anywhere near me, which was a huge inconvenience.
Overall, I think Credit Karma should come with a warning when they advertise their services. They may be helpful for some people, but for me, they have been nothing but trouble. I would caution anyone considering using their services to do their research and make sure they understand the limitations and potential pitfalls.
Mixed Feelings About Credit Karma: A Review of the Free Credit Monitoring Site
I have been using Credit Karma for a while now and I have to say, it's been a bit of a rollercoaster ride. At first, I was really impressed with the site's ability to give me a free credit score and report. It was great to be able to keep an eye on my credit without having to pay for it.
However, things took a turn for the worse when Credit Karma lowered my credit score by 9 points. According to them, this was based on information they received from Trans Union. But what really got me was that they also changed all of my credit limits to zero. This was obviously a mistake, as I knew for a fact that my credit limits were still intact.
I decided to contact a couple of my credit card issuers to see what was going on. They assured me that my credit limits were fine and that I was in good standing with them. So, I reached out to Credit Karma to see if they could explain what was happening. They told me that their records were based on what Trans Union gave them and suggested that I contact Trans Union directly.
I did just that and was pleasantly surprised by how helpful Trans Union was. They showed me that all of my credit card limits were indeed okay and in good standing. They also suggested that I contact Credit Karma again to see if they could sort things out.
Overall, I have mixed feelings about Credit Karma. On the one hand, it's great to have access to a free credit score and report. On the other hand, the site's accuracy can be questionable at times. It's frustrating to have to deal with mistakes like the one I experienced, but I suppose that's just part of the game when it comes to credit monitoring.
In conclusion, I would recommend Credit Karma with a grain of salt. It's a useful tool, but don't rely on it completely. Always double-check the information you receive and don't be afraid to reach out to your credit card issuers or credit bureaus if something seems off.
Credit Karma Review: Account Frozen Without Warning, Poor Customer Service & Lack of Urgency
So, I gotta tell ya, I had a bit of a rough time with Credit Karma. I signed up for their Money Spend account and everything was going fine for about a month. But then, out of nowhere, they froze my account because they thought there was some shady stuff going on. I mean, come on, I'm just a regular guy trying to manage my money here.
Anyway, I called them up to try and get it sorted out and they kept giving me the same old line: "it's been escalated to a higher team but they only do things by email." I mean, seriously? It's been over 10 days and I still haven't heard anything from them. And I know it's not just me, because my wife had the same issue with them.
The worst part is, I was in the middle of moving when this happened and I needed access to my money to pay the deposit and first month's rent on my new place. But because Credit Karma had frozen my account, I had to borrow over $5000 just to make ends meet. I mean, that's just not right.
Honestly, I don't think I'll be keeping my account with Credit Karma if they haven't closed it already. The lack of urgency to fix the issue is just really disappointing and frustrating. And to top it all off, it's pretty obvious that their customer service reps are just reading from a script. I mean, they say the same thing every time I call.
All in all, I'd say that Credit Karma has some serious work to do if they want to keep their customers happy. I mean, I get that they're trying to protect people from fraud and all that, but freezing someone's account without any warning or explanation is just not cool. So, if you're thinking about signing up with Credit Karma, just be aware that you might run into some issues down the line.
Credit Karma Customer Reviews Overview
One of the most significant advantages of Credit Karma is its ability to provide users with free credit scores and reports from two major credit bureaus, Equifax and TransUnion. This feature allows users to monitor their credit scores and track any changes that may occur over time.
Credit Karma also offers a variety of helpful tools and resources to its users, including credit score simulators, personalized recommendations for credit cards and loans, and a credit score tracker. These tools can help users make informed decisions about their finances and improve their credit scores over time.
Another benefit of Credit Karma is its user-friendly interface, which makes it easy for users to navigate the platform and access the information they need. The platform is also available as a mobile app, which allows users to monitor their credit scores and access their accounts on-the-go.
Overall, Credit Karma has received overwhelmingly positive reviews from its users, with many praising its free credit monitoring services, helpful tools, and user-friendly interface. If you're looking for a reliable and convenient way to monitor your credit score and improve your financial health, Credit Karma is definitely worth considering.
Credit Karma In-depth Review
Website Design and User Experience: The website design of Credit Karma is clean and user-friendly. The layout is intuitive, making it easy to navigate through different sections. The color scheme is pleasing to the eye, and the fonts are clear and legible. Overall, the website provides a seamless user experience.
Credit Monitoring and Reporting: Credit Karma offers excellent credit monitoring and reporting services. It provides real-time updates on changes to your credit report, including new accounts, inquiries, and derogatory marks. The platform also offers personalized recommendations to help improve your credit score.
Credit Score Accuracy: Credit Karma's credit scores are generally accurate and reliable. While they may not be the exact same scores used by lenders, they provide a good estimate of your creditworthiness. It's important to note that different lenders may use different scoring models, so slight variations in scores are expected.
Financial Tools and Resources: Credit Karma offers a wide range of financial tools and resources to help users manage their finances effectively. These include budgeting tools, credit card recommendations, loan calculators, and educational articles on various financial topics. The tools are comprehensive and easy to use, providing valuable insights into your financial health.
Customer Support and Assistance: Credit Karma provides excellent customer support and assistance. Their support team is responsive and knowledgeable, addressing user queries and concerns promptly. The platform also offers a comprehensive FAQ section and community forums where users can find answers to common questions.
Security and Privacy Measures: Credit Karma prioritizes the security and privacy of user information. The website uses encryption technology to protect sensitive data, and they have strict privacy policies in place. Additionally, they offer two-factor authentication for added security, ensuring that only authorized individuals can access your account.
Availability and Accessibility: Credit Karma is available to users in the United States and is accessible through both desktop and mobile devices. The website is compatible with major browsers and operating systems, ensuring a seamless experience for all users.
Pricing and Value for Money: Credit Karma is free to use, making it an excellent value for money. Users can access their credit scores, reports, and financial tools without any subscription fees. The platform generates revenue through targeted advertisements and partnerships with financial institutions, which allows them to provide their services for free.
Mobile App Functionality: Credit Karma's mobile app offers the same functionality as the desktop version. It is well-designed and user-friendly, allowing users to access their credit scores, reports, and financial tools on the go. The app also sends push notifications for important credit updates, ensuring that users stay informed about any changes to their credit profile.
Overall User Satisfaction and Recommendation: Overall, Credit Karma receives high user satisfaction ratings. The platform's comprehensive credit monitoring services, valuable financial tools, and user-friendly interface make it a top choice for individuals looking to manage their credit and improve their financial health. I highly recommend Credit Karma to anyone seeking a reliable and free credit monitoring solution.
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