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Equifax Information Services Customer Service


Equifax Information Services, LLC

P.O. Box 740256
United States - 30348

Customer Support Phone Numbers

138 332(Australia) 0 0
1800 209 3247(India) 0 0
+1 866 640 2273(For Existing Customers) 0 0
+1 888 548 7878(For Existing TrustedID Customers) 0 0
+1 877 742 1415(Online Enrollment) 0 0
+1 800 685 1111(Credit Report CS) 3 0
+1 888 298 0045(Credit Report CS) 0 0
+1 866 349 5191(An Automated Service) 4 1
+1 800 465 7166(Canada) 0 0
+44 333 321 4043(United Kingdom) 0 0
+64 800 698 332(New Zealand) 0 0
+351 210 302 633(Portugal) 0 0
+7 495 646 0430(Russia) 0 0
+54 115 352 1700(Argentina) 0 0
+56 600 378 4329(Chile) 0 0
+506 22 956 855(Costa Rica) 0 0
+593 26 020 082(Ecuador) 0 0
+503 22 083 501(El Salvador) 0 0
+504 22 397 686(Honduras) 0 0
+595 214 399 000(Paraguay) 0 0
+51 14 150 333(Peru) 0 0
+598 26 281 515(Uruguay) 0 0
Box 190 Jean Talon Station, Montreal, Quebec H1S 2Z2

The United Kingdom

PO Box 10036, Leicester, LE3 4FS

C/ Goya, 29 Planta 2-3, 28001 Madrid

Unit № 931, 3rd floor, Building no. 9, Solitaire Corporate Park, Andheri Ghatkopar Link Road, Andheri East, Mumbai – 400093

Equifax Information Services Complaints & Reviews

Equifax Information Services / credit freeze

1afhgls on Jan 29, 2019

I was checking on my credit freeze status 1-29-19after Trusted ID services expired and dialed the number for Equifax provided by Trusted ID and talked to Equifaxcall center in the Phillipines and the guy answering kept asking the same quesytions again and again even though I answered the...

Equifax Information Services / unauthorized address change/horrible customer support

@worr13d$ on Nov 5, 2018

I don't know about this page. I wonder if Equifax gives a crap about it, but let's try: I would like to ask if there is a way to send an official complaint against Equifax for terrible customer service and incorrect recording of my information. I have tried calling multiple times and...

Equifax Information Services / unethical behavior

Stacey Chisolm on Jul 2, 2018

For the past 12 months I have faithfully watched my credit scores fluctuate up and down. I paid off all creditors April 2017. My score, slowly rose to a 670. I unfortunately lost my job and was forced to file bankruptcy. My score dropped again to a 656 until Feb. 3, 2018 when it dropped to...

Equifax Information Services / change of address on credit report

Eduardo Perez on May 7, 2018

My wife and I are in the process of buying a home. All the documents requested have been done except for Equifax. A change of address is necessary on my account and after Faxing the documents 3 times they need to complete the change of address still no answer. These are like robots and...

Equifax / gross incompetence in the handling of personal information

John F King on Mar 16, 2018

On December 10th, 2017 I learned through Credit Karma that one of my credit cards had fraudulent charges on it, even though the card had been, and still is in my possession. I immediately notified and filed disputes with the credit card company, Equifax, Trans Union, and the FTC. Upon...

Equifax Information Services / unethical behaviour

Angie Jordan on Jan 17, 2018

I have called everyday since Jan 8, 2018 and they told me that my addresses don't match up and that is why I can't get online to do my disputes. I have faxed 2 seperate copies of my information that you all requested and mailed it and nothing. Everyday is just wait 24 hours, just...

Equifax / credit report

john ingman on Dec 14, 2017

I applied for a refinance mortgage, in the process we found that the reports were listing the same loan twice, negatively affecting my score. I called the customer service number the woman did not speak very good English and after asking a bunch of questions she said they were wrong, I...

Equifax / equifax representative unlocked my account without asking for pin #

JacqueJ. on Nov 20, 2017

I had to unlock my Equifax freeze so I could set up an account with Verizon. I called Equifax and was connected to someone that I could not understand. After multiple attempts to give my name, address, phone number, and social security (one hour later), she said my credit freeze wa...

Equifax / customer service

Tired of Equifax on Oct 25, 2017

I signed up for Trusted Premier and it worked fine for a couple of days, but now I cannot access my account. When I enter my user name and password, the system says they are invalid. I have tried everything, but nothing works. I then called several of the numbers for Equifax and every one...

Equifax / credit freeze

Robert Laginess on Sep 14, 2017

Due to no fault of my own, in fact Equifax`s fault I must freeze my credit lines. I can not get on via the net or telephone and your pre-recorded message is terrible, when you ask for mailing info it goes back to the beginning. I have already froze my credit with the other two agencie...

Equifax / credit report/ credit score

Humayun Motiwala on Jul 27, 2017

I had not a lot of time on hand as my landlord needed my credit report and score to begin the process of my new lease. I paid $25 CAD and I was given the credit report of my twin brother under his name instead of mine. I called to get this corrected and wasted 2 hours on hold. I had to...

Equifax aka aka Talx / poor business practices: billing, customer service, and account representation

twgs on Jul 13, 2017

On their website, the state the following for pre-employment screening: "With all of the applicants in the market today, it is important to get a full understanding of the work history of those individuals you are looking to place or hire directly. Equifax can fulfill all of your...

The Work Number / Workforce / Equifax / employment verification

itdoesntmatter72 on Jun 22, 2017

Absolutely, horrible customer service. After you wait 30 minutes to speak to someone they can't answer your question with any certainty. Wait another 20 minutes for a supervisor they also answer your questions by contradicting themselves. Try as you might, you will not get an answer you...

Equifax / employment verify

h01 on Mar 18, 2017

Keep getting calls from 866-736-8730 asking for employment verification. If this is actually from equifax then they need to have a method that I can independently verify that they are call me and they would need to verify that the employee actually gave permission for me to give them any...

Equifax / credit score monitoring

Shirley22 on Feb 13, 2017

This is truly another scam. I realized yesterday that this company has been billing me the last 2 months for $19.95 each time. When I called the company, I was told that there was nothing they could do since I should have called them sooner. This "service" is nothing that I signed up for...

Equifax /

SingleMom2175 on Jul 16, 2016

So my resume was submitted to this company w/out my knowledge or consent. I was rather shocked when an offer came in for customer service. Since I had been unemployed since december, I took it, even though I had a really bad feeling about it. The temp agency made me jump through hoops, ...

Equifax / advantage plan subscription

KMG40 on Jun 11, 2016

May 4, 2016 I called to have this subscription cancelled because it seems to me that equifax website is more geared to getting the customer to buy more then to provide the services offered. David, the customer service agent promised me he would cxl. June 4th, 2016 I am charged again $17.95...

Equifax / customer service

Delete Account on Feb 25, 2016

I received a letter from radiology regional center stating that there was a potential breach of my medical records. To provide assistance in protecting this information, I received a 1 year subscription to equifax credit watch silver. I signed up for this service and selected the option to...

Equifax / paypal

Alexis McGroarty on Jan 11, 2016

I received an alert from equifax that transunion has placed a credit report on my behalf. January 11, 2016, I have not authorized anyone to access my credit report. If this is for pay pal, I opted out approximately 4 years ago when they wanted access to my bank account. I don't believe...

Equifax / withdrawing funds from my bank account without authorisation

Reviewer60761 on Dec 16, 2015

From 2 june 2015 until today, 16 december 2015, equifax has been withdrawing £14.95 on around the first of each month from my current account, using my debit card details, without my authorisation. I was very busy, travelling much of that time and buying a new home, so although I queried the...