The complaint has been investigated and
resolved to the customer's satisfactionResolved Consumers Energy - MI — poor quality customer service and billing problems!
resolved to the customer's satisfaction
Consumers Energy decides to estimate meters whenever they don't feel like coming out to your house and giving you an actual reading. My bill went from $81.67 to $274.00 because they estimated instead of doing an actual reading. Not to mention their customer service is really of poor quality when they hang up on you.