CONNS, refuses to make my refund of $1,275.21.
On October 24, 2023, at 13:16:05 hrs., a payment was received at the local location in Knoxville, TN in person in the amount of $1,723.00 against a total pay-off amount of $447.79 leaving a "credit balance" of the $1,275.21 with a promised refund within 20 days, this has not occurred, not a single cent.
CONNS, trains their customer service agents to make promises of refund, however NOTHING ever happens, their just full of lies, false promises, and delays. This is all proven by the BBB Rating of 1.4, look for yourself, don't take my word for it.
Claimed loss: PAYMENT OF: $1,723.00 ck#:1110781PAY-OFF AMT: $ 447.79REFUND AMT:$1,275.21 fighting for almost an entire MONTH.
Desired outcome: I WANT MY REFUND OF $1,275.21COPIES WERE ATTEMPTED TO ATTACH, WOULDN'T ALLOW FORMAT: "ERROR! Invalid or unsupported format."