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CB Appliances Conn's Home Plus Complaints #2-21
Conn's Home Plus

Conn's Home Plus review: Complete kitchen appliance set and washer & dryer.

B
Author of the review
1:26 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

CONNS, refuses to make my refund of $1,275.21.

On October 24, 2023, at 13:16:05 hrs., a payment was received at the local location in Knoxville, TN in person in the amount of $1,723.00 against a total pay-off amount of $447.79 leaving a "credit balance" of the $1,275.21 with a promised refund within 20 days, this has not occurred, not a single cent.

CONNS, trains their customer service agents to make promises of refund, however NOTHING ever happens, their just full of lies, false promises, and delays. This is all proven by the BBB Rating of 1.4, look for yourself, don't take my word for it.

Claimed loss: PAYMENT OF: $1,723.00 ck#:1110781PAY-OFF AMT: $ 447.79REFUND AMT:$1,275.21 fighting for almost an entire MONTH.

Desired outcome: I WANT MY REFUND OF $1,275.21COPIES WERE ATTEMPTED TO ATTACH, WOULDN'T ALLOW FORMAT: "ERROR! Invalid or unsupported format."

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  1. Conn's Home Plus Contacts

  2. Conn's Home Plus phone numbers
    +1 (877) 472-5422
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    Online Credit Application Inquiries
    +1 (877) 472-5358
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    Warranty Renewal
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    Career Hotline
    +1 (844) 894-0717
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    Check Order Status
    +1 (855) 266-6349
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    Product Repair Service
    +1 (800) 511-5750
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    Pay Your Bill
    +1 (877) 358-1252
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    General Customer Service
    +1 (866) 765-1513
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  3. Conn's Home Plus emails
  4. Conn's Home Plus address
    4055 Technology Forest Blvd, Ste 210, Spring, Texas, 77381-2008, United States
  5. Conn's Home Plus social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
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Conn's Home Plus Category
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