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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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Newest Yahoo! reviews & complaints

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V
9:31 am EST

Yahoo! I cannot get my mail and I have been unable to talk with anyone to help me

I was trying to get my mail when my screen told me to update?. This came up previous and I was able to click and
get around it. I was advised I needed to enter my a E-Mail and password. I tried and then received a number by text
to use as password. I did this and entered my E-mail. The screen then showed an invalid password or E-Mail. I
want to talk with a live person if any are alive at Yahoo.

Herbert Rea ph [protected]

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4:27 pm EST

Yahoo! start page headlines

Today I logged on to Yahoo and found a really indecent headling saying, "Trump finally gets off his [censored] and visits troops for Christmas" by Monique Judge of the Root. The language as really inappropriate for a mainstream start-up page and I am seriously considering changing my default page to something else because of it. People can express whatever they want in the news, but please keep the headlines clean. I penned the following letter to the author of the article in my comments:

Dear Ms. Judge,
Your headline is crass, disrespectful, and ill befits any respectable journalist. If you do not want to become the "trash" you aspire to criticize, show same basic respect for your profession as a journalist, the president, and your readers. My children are old enough to read, and I would never want them to read such foul language in a headline about their president. You may hate the president, think he is the worst there's ever been, and a host of other things, but please refrain from sinking so low in the language you use to express yourself. Show some dignity and class.
I am seriously considering changing Yahoo as my default page based on your article. I want serious, circumspect journalist popping up on my screen, not "trash".
Sincerely,
Bruce Mitchell

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8:49 pm EST

Yahoo! recovering my email

I just received the worst customer service ever I was told that in order to get into my account [protected]@yahoo.com a yahoo account I made 5 years ago, I would have to name 4 business that's in my inbox and provide a full email address from my sent box and a subject line(if any). I was applaud and frustrated trying to wreck my brain but its no way I was going to remember something from that long ago. I Was told maybe I need a little more time and for me to call back better I'm livid especially since I been trying to log into my Origin account and I sent a reset ps link to that email not even 30 mins before I called.

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2:10 pm EST

Yahoo! lack of objective news reporting.

The recent Yahoo posting referring to Rump, instead of Trump, was beyond juvenile. It was also beyond bad taste. Good grief, where is Yahoo's common decency. What a disgrace. I am an older hispanic gentleman who served in uniform for 23 years. We must teach our young people better than your display of hatred and lies. I am old, and I am not especially computer savvy. I do wish to get rid of YAHOO in every way possible.

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C
9:26 am EST

Yahoo! adult rated articles inappropriate for children

Lately, I have been noticing adult rated articles in yahoo. I always respected yahoo as a great website and I have been using yahoo email for more than 15 years.
Shame on yahoo to publish such sex-related articles.

For example, this website discusses about sex toys for Christmas. Christmas is for family with religious beliefs.
https://www.yahoo.com/lifestyle/6-sex-toys-must-buy-010000760.html

This site explains about Cardi B's sex life in detail
https://www.yahoo.com/entertainment/cardi-b-says-explicitly-she-151051622.html

It is time to categorize yahoo under adult category.

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4:00 am EST

Yahoo! biased news feed

Your coverage of the brexit situation is very biased and I feel it is unfair to the people in our country who were the majority in wanting to leave the eu.
You are interfering in uk politics where you have no place. Its bad enough that the bbc are biased towards undermining the democratic process of law, but as a foreign company to do so is outrageous.

All part of the big globalisation attempt, but we here in the uk invented democracy and will remember who our enemies are.

I am sure you will deny this accusation with elaborate wording and misdirections, but a movement is happening whereas "the people" take note of who is manipulating the news for their own agenda, disregarding a democratic vote. Exactly the reason we are leaving, big brother.

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10:47 pm EST

Yahoo! yahoo mail

I wonder how it happened that another person is sharing the same email address with me. I received an email today asking me to verify my account on a dating site (dating.com), which I haven't even joined in the first place. When I clicked the link to check who the user is, it showed eyeymacapagal, which is definitely not me so I am enraged knowing that someone has access and is using my email address as her. Doesnt yahoo show something like: "this username is not available" whenever someone signs up and tries to use a name that is already taken?
This is unacceptable and is a serious offense to my privacy. And I need you to take an action on this immediately.

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6:07 am EST

Yahoo! receiving a mail

Dear Sir, Dear Madam,
I tried to access my account at the Association for Jewish Studies:
https://myajs.associationforjewishstudies.org/general/email_pass.asp
I forgot my password. I did what was required of me to be able to reset my password.
Then I got the following message:
Your request to reset your password has been processed. You should receive an email shortly with a link to reset your password. If you do not receive an email, please contact your administrator and be prepared to provide the Email and/or Username value you've entered.

For security purposes your IP has been logged: 65.202.37.3

Still, I could not get the link to reset my password either in my inbox or in my spam. I was told to contact my administrator. This is what I am doing. Yahoo is the administrator of my account. Why don't I get the link to reset my password?
Yours,
Michaela Mudure

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H
3:34 pm EST

Yahoo! email

Hi,

When I someone sends a reply my [protected]@yahoo.ie account, often an 'i' is inserted to my account making it [protected]@yahoo.ie. and I never receive the message. This is wearing my clients and customers down and subsequently costing me money. What's the story? Please get this sorted.

I deliberately kept my email short sop as not to bore people. Now, it's telling me to write more so, I will get heard. This is absolutely outrageous. I should be able to decide on the length of the email I want to write myself. Is it a case of 'he who shouts the loudest? I suggest you deal with the matter in hand rather than advise me on email length.

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3:55 pm EST

Yahoo! yahoo home page

Love the home page! However, for a while now, the slide show near the top of the page is not working as it should. After "some" slides, the arrow is on the right to go to the next series of stories/photos. Every day now, the arrow on the right will send the show back several frames instead of advancing. Sounds trivial, don't it? Is this on all the home pages or just mine? It's extremely annoying.

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R
12:08 am EST

Yahoo! website shaming posted

Recently, after being aware of some of my personal information had been posted by my friend through personal email, which the contact personal contacts, recent private text messages and non-public information that only had between Jennifer and myself has been posted or provided without my consent to do.
In addition to located limited information surrounding the matter, which a deceptive owner of the email, which is directed to being responsible for the public to violate all of my civil rights as well as, resulting into violence acts towards and placing my life into unsafe position.
In addition to the email address that has found jennifer.[protected]@yahoo.com
but the Name or Owner Jerry Nuzar, which I did not authorize or given any consent to use my personal information in chat groups, research, study or any registration sign up with yahoo or its third party and/or partners to use for any other information that requires consent or to authorizes for use.
In closing this will be consider as estoppel demand notice before any other legal actions are taken. Which the recent settled case Barnes Vs Yahoo has the same related to my current situation!

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9:00 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! mail complaint

You people keep trying to change my mail appearance page! I do not want to be pestered with it — ever! I do not want colors or other things you offer, and in short — like it just the way it is! (double exclamation points for you!)
Please do not ever bother me about the appearance of the page, which I chose long ago! If you need to make it work differently — no problem — as long as you don't mess with anything else! Leave me alone please!

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E
E
Ev Wimena
, US
Dec 27, 2018 6:51 pm EST

The "change" Yahoo did to / for email SUCKS !
I forward all email shares to friends, by clearing all email addresses / contacts.
I also forward the information to selected friends by Bcc.
I can only list TWO on the Bcc line.
WHAT is the work-around, in order not to limit forwards to select friends ?
DAMNED frustrating ! Why not make it easier for Yahoo users, increase your advertising
revenues, by INCREASING Yahoo users satisfaction with our "free" internet.

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R
4:22 pm EST

Yahoo! seasonal stationery options

Why so many Jewish stationery options and zero Christian options or even a Christmas tree? Isn't this religious prejudice? Is the word Christmas recognized or against policy at Yahoo? Please explain. Is the word Hannaka more acceptable? There are 4 Hannaka stationery choices and zero of any other religion available as options? Is this fair? Has no one else complained about the obvious emphasis of Jewish symbols for choices of stationery? This seems an extreme bias! Could Yahoo reconsider representing other segments of the U.S. population? What is the reasoning? Are there more Jewish users of Yahoo?

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S
11:27 am EST

Yahoo! coindesk - kryptonex research group

http://breakingrightnow.com/cdksw/?cep=ZI5Oeg4xKzkZixFBwNAhCQPVmgyUXnvgfAQYPm2G6eNeFea-4O2F8zYzoWpJFTX2qzboGu1Uo6YwVFziaYQkqo3mRdN5WkPdU99X6REfcZssGdaCBASe9kNZ9w7dW2Bl3PQxH4WWM1hiNDuyb3l6UL5_QpFpPDY68W_GYF6_ER8Q-3yoVDxeScVV9cfXrsFBCvVv1CaxT0YCODz5v2Tj5C21HaFBTls4a78XZUbhoOPqNGEB5XQYmrUUU26zmKO7&campaignid=%7Bcampaignid%7D&adgroupid=%7Badgroupid%7D&adid=%7Badid%7D

Article link above is a fake site set up to scam people out of money by claiming they are acting on behalf of the Swedish Government who are in the process of setting up their own crypto currency, and are asking for a minimum investment of £250 (for UK based people).

How is this even possible to do via Yahoo?

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B
12:23 pm EST

Yahoo! yahoo buzz vote 2018

有關Yahoo Buzz 投票

發現了非常異常的票數。

馬德鍾先生的票數出現異常增長:

27/11 22:05 票數20683
27/11 23:05 票數 36232
28/11 00:05 票數 53657

今天 27/11 22:05 時,馬德鐘 是20683 票,只是一小時到23:05 他的票數已升至 36232 ,
一個小時內升幅太不正常。

如根據過往記錄馬先生的每小時票數絕對沒有那麼多, 他一直都是徘徊數千票,每天增長也只是幾百票。

即使他於27/11 晚上10:05 的兩萬多票也只是由今天晚上10時才開始,之前一直都只是是數千票的。

而一小時後的 28/11 0:05 ,票數再一次異常增長至53657, 反幅不正常!

敬請Yahoo!盡快正視問題,馬上調查, 及扣回不當票數。

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S
11:14 am EST

Yahoo! yahoo buzz 2018

有關Yahoo Buzz 投票

發現了非常異常嘅票數。

馬德鍾先生的票數出現異常增長:

27/11 22:05 票數20683
27/11 23:05 票數 36232
28/11 00:05 票數 53657

今天 27/11 22:05 時,馬德鐘 是20683 票,只是一小時到23:05 他的票數已升至 36232 ,
一個小時內升幅太不正常。

如根據過往記錄馬先生的每小時票數絕對沒有那麼多, 他一直都是徘徊數千票,每天增長也只是幾百票。

即使他於27/11 晚上10:05 的兩萬多票也只是由今天晚上10時才開始,之前一直都是數千票的。

而一小時後的 28/11 0:05 ,票數再一次異常增長至53657, 反幅不正常!

敬請Yahoo!盡快正視問題,馬上調查, 及扣回不當票數。

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D
10:52 am EST

Yahoo! yahoo buzz 2018 vote

有關Yahoo Buzz 投票我們發現非常異常嘅票數。

今天 27/11 22:05 時,馬德鐘 是20683 票,只是一小時到23:05 他的票數已是 36232
一個小時內升幅太不正常。
如根據過往記錄先生的每小時票數絕對沒有那麼多, 他一直都是徘徊數千票,

即使他的兩萬多票也只是由今天晚上10時開始,之前一直都是很少票數的。

請馬上調查, 及扣回不當票數。
今天 27/11 22:05 時,馬德鐘 是20683 票,只是一小時到23:05 他的票數已是 36232
一個小時內升幅太不正常。
如根據過往記錄先生的每小時票數絕對沒有那麼多, 他一直都是徘徊數千票,

即使他的兩萬多票也只是由今天晚上10時開始,之前一直都是很少票數的。

請馬上調查, 及扣回不當票數。

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M
2:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! spam

H.Wood

4:55 AM (9 hours ago)

to
Why is this message in spam?

It is similar to messages that were identified as spam in the past.
Attention,

The Department of Homeland Security have vital mission: to secure U.S from the many threats we faced as well regarding the internet Fraud. This required the dedication of more than 30, 000 employers in job vacancies that range from aviation and border security to emergency response, from cyber security analyst to chemical facility inspector. Our duties are wide-ranging, but our goal is clear - keeping America safe.

We are happy to inform you that your fund worth of US$10, 900, 000.00 (Ten million Nine Hundred Thousand United States Dollars) have been approved by the Treasury Department of the United States.Kindly get intouch with me concerning your full information for further directions.

REQUIRED INFORMATION SUCH AS:

YOUR HOME ADDRESS:
OCCUPATION:
YOUR HOME/MOBILE TEL NUMBER:
NEAREST AIRPORT CLOSE TO YOU:

I Look Forward To Read From You Soon Thanks.

Your's In Service
Hendrick Wood
E-mail Address:[protected]@yahoo.com
Tel:+[protected]

Read full review of Yahoo!
Update by mmchalupa@gmail.com
Nov 26, 2018 2:32 pm EST

H.Wood

4:55 AM (9 hours ago)

to
Why is this message in spam?

It is similar to messages that were identified as spam in the past.
Attention,

The Department of Homeland Security have vital mission: to secure U.S from the many threats we faced as well regarding the internet Fraud. This required the dedication of more than 30, 000 employers in job vacancies that range from aviation and border security to emergency response, from cyber security analyst to chemical facility inspector. Our duties are wide-ranging, but our goal is clear - keeping America safe.

We are happy to inform you that your fund worth of US$10, 900, 000.00 (Ten million Nine Hundred Thousand United States Dollars) have been approved by the Treasury Department of the United States.Kindly get intouch with me concerning your full information for further directions.

REQUIRED INFORMATION SUCH AS:

YOUR HOME ADDRESS:
OCCUPATION:
YOUR HOME/MOBILE TEL NUMBER:
NEAREST AIRPORT CLOSE TO YOU:

I Look Forward To Read From You Soon Thanks.

Your's In Service
Hendrick Wood
E-mail Address:woodhendrick232@yahoo.com
Tel:+[protected]

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K
11:19 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! publishing unauthorized sexual content

Someone got in to my yahoo account and stole private photos and videos. This person has a Id of [protected]@yahoo.com. They want $200 from me. They already published my content on couple porn sites not to mention emailing my family, friends, nine businesses in town, city council. They are operating over seas. If you need confirmation the chief of police would be glad to file a complaint. [protected]@ yahoo needs to be shut down

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8:51 am EST

Yahoo! new feed

Once I enjoyed reading Yahoo News- every morning and evening. However, I am getting fed up with the constant negative news on Trump and the obsessive need to publish every stupid thing possible about the Kardashians. Seriously?! I want real, unbiased news. I don't want to read the author's ‘facts' or skewed opinions. Allow me to formulate my own opinion based on factual news. It's sad that I've had to turn to European news sources for my news on American topics. Additionally, ask your authors to proofread!

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A
A
Anita Bawnghit
, US
Nov 22, 2018 10:24 am EST

They might post something positive about trump if there was anything to post.

Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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