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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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Newest Yahoo! reviews & complaints

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K
7:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo promoting criminal activity

23rd October 2018.

The following advertisement has just appeared on https://uk.search.yahoo.com/

Get This & Make £1750 A Day - Peter Jones Invested Big On It
betterbusinessallies.comAd
After The Investing Secret Revealed On Dragon's Den, All People Are Going Crazy!

This directs to a known criminal scam at:

https://businessbuyconnect.com/earnmoney/evoh2.html?cep=xv0ALEdxOs_ldfTrD6WpusIxzOz_zD1zbfp2cgi7Sdx3WwYtg0eoCieO1ESMoi-V0KcKvSTVwThYjSMAxxi_WEwAQhIFUzZ7eY6vVnBXxjAWKL8cSJAp3gQTVruAB5KN4zp-mcQzajgvNoIiuCnoaErSASXiCmBynQabFDFtM1hn1lh2JC_vULwv-x__hwrY7ozXdc4Uc_hNyRr5p0TIU8p4u6j5DcUFg9dcf4d6_EiPfjY2N6UY4iaI29T92KzPHmxUn_RjNmjAMU9SNqTcln3ekC35F5pG2jiHkkzptKYcR13Qj-2otdsV7cG7P3Lf&keyword=niet&adid=%5Badid%5D&matchtype=%5Bmatchtype%5D&Campaign=osiris&Network=%5BNetwork%5D

The search was for: niet dieren te voeden and repeating this search brings up the same ad.

Changing the search to internet scams brings up 7 ads. The top one is:

Get Paid £595 Everyday Online - The BiggestDeal In Dragons'Den
www.careerwhoop.comAd
Made Millions Even if they have absolutely no investing or technology experience

This directs to the same scam but a different url:

https://www.careerwhoop.com/landers-all/dd/dragonsden-bitcoin-loophole-geo-locationstarget/uk/?sxid=a4cs2e3al0zb&network=o&device=c&adid=71399619807943&keyword=work+from+home&matchtype=b&searchterm=internet+scams&adtype=search&campaign=274735553-UK&adgroup=1142393073026293-KWG2

Can you please explain why Yahoo is deliberately making money by advertising this criminal activity?

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R
3:48 am EDT

Yahoo! complaint

Dear Yahoo
Do you remember the account (bergermeister06) you took down well that had very important stuff on it which now i cant access. before you took it down i was on yahoo every single day checking my emails.
I have moved to gmail since i have been waiting to long for my account to be brought back.so if i could access my email one more time and bring all my folders over to gmail that would be great.

Yours sincerely Reddd / Sascha

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8:16 am EDT

Yahoo! yahoo emails

I've been getting emails from someone claiming they're from yahoo. It has been going on months. I've contacted Yahoo Customer Service but never received a response. I can only assume that they are not from Yahoo since they even misspell Yahoo. They ask for my password for my yahoo account yet misspell words, omit words and the sentences are jumbled and do not make sense.
I began saving them in a folder after the tenth one. A few can be considered threatening. Several have a financial company in their address. Please help. Find out who it is and why they're contacting me. I'll be happy to email the ones I've saved to you. Just tell me how.
Thank you,
Linda C

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Update by linda chase
Oct 22, 2018 8:22 am EDT

Newest one from today has threatened to close my yahoo account if I do not give my password.

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8:16 am EDT

Yahoo! not replying to emails

i have written 4-5 emails asking for help to recover my email address as my daughter signed me out and now am unable get back in as it keeps asking if i have access to an account s*******[protected]@yahoo.co.uk which i no longer have access to i have gone down every road to try and resolve it but still am unable to get access to my emails, my email address is susan.[protected]@yahoo.co.uk have been requesting help now for over a wk and still nothing my contact num is [protected] and i would be most grateful if someone could help me resolve this as it contains all my work stuff,

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2:28 am EDT

Yahoo! email

You have sent an email to a friend of mine telling them I have changed my password?

Please explain why you have breached my privacy

Your in breach of UK privacy law by giving my email detail and sensitive information to another person. The person is not even on Yahoo so also explain how your obtained there detail this looks like hacking. Your Company is a service provider. I look forward to your response before contacting the regulator for internet privacy

Richard Overend

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Mike521552
, US
Jan 05, 2020 6:48 pm EST

Have you contacted any regulator in regards to your experience?
There are numerous complaint about their services now that I stop going to Yahoo for any news updates. Used to visit part of their news section when I check my emails etc but is now definitely a thing of the past. Google is way more stable after Yahoo's operation was sold.

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6:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo mail/ email accounts sending out threatening demands for bitcoin

This is the extortion email I received from a Yahoo account [protected]@smith216.edu
I received this on 10/8 18 at 10:07 PM. It went to my junk emails so I did not find it until 10/13/18. This is total BS.

I know **********is your pass. Lets get straight to the purpose. You don't know me and you're probably thinking why you are getting this email? None has paid me to investigate about you.

Well, I actually setup a software on the 18+ vids (pornography) web site and there's more, you visited this web site to experience fun (you know what I mean). While you were viewing videos, your internet browser started out operating as a Remote control Desktop with a keylogger which provided me with access to your display and also webcam. Immediately after that, my software collected your entire contacts from your Messenger, Facebook, as well as e-mailaccount. And then I created a double video. First part shows the video you were watching (you have a nice taste haha), and next part displays the recording of your webcam, and it is you.

You do have just two possibilities. We are going to analyze the options in aspects:

First alternative is to disregard this email message. Then, I am going to send out your videotape to almost all of your personal contacts and thus visualize concerning the shame you feel. Do not forget if you happen to be in a relationship, just how it is going to affect?

In the second place solution will be to pay me $5000. I will name it as a donation. As a consequence, I most certainly will right away eliminate your video recording. You will carry on your daily ro utine like this never took place and you are never going to hear back again from me.

You will make the payment through Bitcoin (if you do not know this, search for "how to buy bitcoin" in Google).

BTC Address: 1LMdvruX5ZQNekUZRzSYs5LEyetENiffBd
[case SENSITIVE so copy and paste it]

If you have been looking at going to the law enforcement officials, good, this email message cannot be traced back to me. I have covered my steps. I am not attempting to charge a fee a lot, I only want to be paid.

You have one day to pay. I've a unique pixel within this e mail, and at this moment I know that you have read through this mail. If I don't receive the BitCoins, I will send out your video to all of your contacts including close relatives, co-workers, and so on. Nonetheless, if I do get paid, I will destroy the video right away. If you want to have evidence, reply Yup! & I will send out your video to your 11 friends. This is a nonnegotiable offer and so please do not waste my personal time & yours by replying to this mail.

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S
9:27 am EDT

Yahoo! not able to operate any mail

I am able to log in and go over to mail.
However I get only a part list of mails as much visible on the screen
selecting any of the mail unable to operate them either reply or forward them or delete them
this is happening for the past 3 days and I am unable to see my mails.
my mail ID is

[protected]@yahoo.com

Please suggest how I can be able to make it work

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5:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo rejecting our e-mails

We urgently ask for permission to receive e-mail messages from IP 41.79.195.66. We are NOT Blacklisted.

We need to send messages to our clients at @ yahoo.com.

Error: "421 4.7.0 [XXX] Messages from x.x.x.x temporarily deferred due to user complaints - 4.16.55.1" when sending email to Yahoo

Thanks in advance for permission to receive.

IT team Footgear

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C
Carlos Sanabria
, US
May 24, 2019 6:22 pm EDT

I need an email confirmation for every transaction I make for a bank outside the state's, the account I have is with BellSouth/watt handle by Yahoo. This Yahoo ( fake news Russian collusion starters) without reason started blocking these emails with the key I need to enter out of the blue. I had to send a ton of paperwork to the bank just to change my emails thanks to these smart people at yahoo.

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F
8:26 pm EDT

Yahoo! I am complaining about receiving blackmail emails from yahoo's email platform

To whom it may concern,

I have been receiving emails that state that if I do not pay a certain amount of money, an unknown person will send incriminating evidence to my family /friends. Firstly I do not subscribe to what this person is referring to but there is some attempt to blackmail me using Yahoo's email system. I request that Yahoo investigate who this is and refer the action to the FBI or US law enforcement authorities. These emails have been sent to me on a regular basis. Please investigate who this is, have the person stop and refer this person to the law if possible. To be clear there have been numerous email addresses used but all using Yahoo. I include a portion of the email below:

email sender: [protected]@yahoo.jp
peyton12 is your pass. Lets get straight to the purpose. You do not know me and you're most likely thinking why you are getting this email? No-one has paid me to check you. Latter choice should be to pay me $1000. Let us call it a donation. In this case, I most certainly will asap delete your video recording. You will keep going daily life like this never occurred and you are never going to hear back again from me.

You will make the payment through Bitcoin (if you don't know this, search "how to buy bitcoin" in Google).
If you have been thinking about going to the police, good, this e mail cannot be traced back to me. I have taken care of my steps. I am also not trying to ask you for a whole lot, I just want to be paid.

You now have one day in order to make the payment. I've a specific pixel in this message, and now I know that you have read through this message. If I do not get the BitCoins, I will send out your video recording to all of your contacts including close relatives, co-workers, and so forth.
---------------------------------------------------------

I look forward to your response. Regards, frank koelzow ( frank.[protected]@gmail.com)

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9:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! email received

I am getting emails from Kelly that are filled with hateful republican rhetoric.
I have unsubscribed repeatedly but it continues.
There is something wrong here.
Please let me know what to do or what you can do to stop this.
In todays political climate and all of the foreign interference in our elections,
I feel like this is a red flag for something illegal going on here.
Spreading propaganda is wrong and I feel violated by this intrusion into my private mail. I think they should be stopped as soon as possible.

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2:55 pm EDT
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Yahoo! email

An email was received last night 10/4/2018 around 9:00 pm from the address: [protected]@yahoo.com
Defamation of character and threats were included within the email that was sent to several executive leaders of several large organizations including my CEO. This one email has the potential to cause harm to individuals and organizations. I am requesting for you to investigate the IP address and/or location this email originated. Any and all assistance would be greatly appreciated.
Thanks in advance,
Melissa King ([protected]@emdtelehealth.com)
For informational purposes: Mr. Joseph Monsour is my CEO and can be reached at [protected]@emdtelehealth.com

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10:45 pm EDT
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Yahoo! customers with yahoo address not receiving the emails we send

what sort of useless organisation you are when none of our customers are able to receive emails sent from us to them
we keep getting messages from microsoft outlook saying our emails have failed to get through and they are all to our customers who have yahoo as part of their email address
this is beyond a joke and if you are a registered email provider you should be accountable for your inefficient service
please provide us we the address of an organisation we can use to investigate your service

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9:57 am EDT

Yahoo! republican searches

I can't believe how hard it is to find what you want about Republicans or President Trump. You get 90% of the Democrats views and if your lucky 10% of Republican views. You ask in every way you can for positive and all you get is negative. I am leaving Yahoo as I have all of the national media and television due to your and their biased opinions. This is suppose to be a free and just country. Not a controlled media that is spreading socialism propaganda.

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4:03 pm EDT

Yahoo! unethical behavior

I am not going to keep changing my password for "my safety". Yahoo has made me change my password several times and it has caused me many problems in the past far and recent. I have several yahoo accounts i have not been able to log back into just because you make me change my password constantly. This is not helpful.

My current email account is [protected]@yahoo.Com
please don't make me change my password

i would sooner rather just start using a different service for my professional and personal email.

If you help, thanks. If not thanks for nothing!

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10:13 am EDT

Yahoo! fake yahoo reporting

This video and write up was on Yahoo today. We listened to Mrs Mays speech and clearly your freelance reporter is posting incorrect information.

Copied/quote ...
Dancing on thin ice: May waltzes on to stage and warns 'Brexit could still be reversed'
Yahoo News UK Andy Wells, Yahoo News UK

We listened to Mrs May's speech. At no time did she say or imply that Brexit could still be reversed. Mrs May said the choice is Brexit or WTO.

Wyy is Yahoo reporting this fake headline?

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8:17 pm EDT

Yahoo! my emails

When I get new emails they are titled as if they are from sources/ people that I often send emails to. This causes me to open a bunch of junk emails. This marketing tactic is a violation of my user rights. It's actually fraud and false advertising, or scamming or spamming but from yahoo. It has to be a Yahoo thing because many of my emails from various other sites are doing this.

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6:13 pm EDT
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Yahoo! art-sy ads - constant, inappropriate...

This is the text of an email I just sent to Art-sy
(subject line) What are you doing?
Tim Welsh

To [protected]@artsy.net Today at 6:53 PM

At work today, on a break, I went to check my email with Yahoo and these images by Jock Sturges were popping up as my boss came up behind me and said, "What the hell are you looking at?"

I want an apology to go along with my lengthy explanation. I have used Art-sy before, and I'm used to pop-up ads, but I know you have only selected a few sensational images, as they are RIGHT NOW appearing rapid-fire in the left & right margins, as I'm writing this! I am also writing to Yahoo and will have to consider getting a lawyer if my job is in jeopardy.

Timothy Welsh
Providence, Rhode Island

----------------------------------------------------

To Yahoo: I would appreciate some feedback. Thank you.

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5:53 pm EDT

Yahoo! email accounts sending out threatening demands for bitcoin

Hi There, My name is Chris Candy and I am the IT manager for the Mike Carney Toyota Group in Townsville QLD Australia. Our group have been receiving threatening emails from one of your users and we would like you to find this person and remove them from your email services then find their IP address and send it to the police.

The threatening emails are like so... see below.

I am well aware 2nerds is your password. Lets get right to point. You don't know me and you're probably thinking why you're getting this e mail? No person has paid me to check about you.

Let me tell you, I actually placed a malware on the adult videos (porn) site and guess what, you visited this web site to experience fun (you know what I mean). While you were viewing videos, your browser started out operating as a Remote Desktop having a keylogger which provided me access to your display screen and web camera. after that, my software gathered all of your contacts from your Messenger, Facebook, as well as emailaccount. Next I created a video. First part displays the video you were watching (you have a good taste omg), and 2nd part displays the view of your web camera, and its you.

You got 2 options. We will take a look at each of these options in particulars:

1st choice is to ignore this message. As a result, I am going to send out your actual recorded material to all of your personal contacts and consider about the awkwardness you feel. And consequently should you be in an intimate relationship, precisely how it will eventually affect?

Number 2 choice would be to compensate me $1000. We are going to refer to it as a donation.in this case, I will straightaway erase your videotape. You will keep daily life like this never happened and you surely will never hear back again from me.

You'll make the payment through Bitcoin (if you do not know this, search "how to buy bitcoin" in Google).

BTC Address: 16bgbRSiz8N8ZxbsA9YJwUtGF2x5uRBxzm
[CASE-sensitive copy & paste it]

If you may be thinking of going to the law enforcement officials, anyway, this e-mail cannot be traced back to me. I have covered my moves. I am just not trying to ask you for money a lot, I only want to be rewarded.

You have one day in order to make the payment. I've a unique pixel within this mail, and right now I know that you have read through this email message. If I don't get the BitCoins, I will, no doubt send out your video recording to all of your contacts including members of your family, colleagues, and so on. Having said that, if I receive the payment, I will erase the video right away. If you need proof, reply Yes! and I definitely will send out your video to your 12 friends. It is a non:negotiable offer, that being said don't waste my time and yours by replying to this mail.

The users email addresses so far have been...

[protected]@yahoo. jp
[protected]@yahoo. jp
[protected]@yahoo. jp

These accounts have been blocked on our exchange server so the person just changes their email address to bypass the filter. My next option will be to block the entire yahoo. jp domain, This means any legitimate emails will not be delivered to our email accounts.

Dates in Australian Time when receiving these emails

1/10/2018 8.45am
2/10/2018 2.40am

If you could investigate these accounts and see if you can locate this wonderful human and pass his information across to the local authorities that would be fabulous.

Regards,
Chris Candy
IT Manager
Mike Carney Toyota
ph: [protected]

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Leo037
, PL
Dec 21, 2018 12:14 pm EST

I had this pleasure to receive the email from Aaron253Smith@yahoo.jp. Reported the email to Interpol.

D
D
Diana Sheltra, EA
, US
Oct 03, 2018 9:12 am EDT

I received the same email. Can you please remove this user? Maybe you should change your security system to screen for identity.

R
R
richard oliver
, US
Oct 02, 2018 12:01 pm EDT

I received the same threatening email from Aaron696Smith@yahoo.jp today 2 October 2018,
Is assisting criminal activity good for the Yahoo brand?

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8:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! complaint about a yahoo account

I have received disturbing emails from a customer of yours that are unsolicited and disturbing. I wish to advise you about this and ask that you contact this customer of yours and keep them from using my website contact form to send these disgusting emails.
Their account is: [protected]@yahoo.com
Owner: Clieenug

This customer of yours is selling sex slaves or something similar.

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6:34 am EDT
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Yahoo! news

Yahoo,

Why must viewers observe a football player flipping the bird?
Your news is raunchy and lewd.
I hope that you will improve your decency and style of journalism.

Furthermore, Yahoo news shows bias reporting and attempts to persuade the
American people that the Democratic Party has the best interests of the country.
Report the news with the political agenda and let me form my own opinions.

Respectfully,

William Phillips

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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Yahoo! contacts

Phone number

+1 (800) 318-0612

Website

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