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Yahoo! / customer service - account locked

Portugal

Hello,

I have a yahoo account that is locked - I don't know why as I know the username and password - and the only way to unlock it is to enter the key received on the secondary email. Unfortunalty the secondarily email is a mailbox from my former internet provider I donĀ“t have access any more.
In yahoo help there is absolutely no way to solve this situation and there is no other option (as direct contact to a support center for example) available.

As I am the owner of the account and can prove the personal data, yahoo should give me a way to access my account.

Ju
Oct 28, 2017

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