The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

www.HP.com / recovery disks no longer available

1 United States

I attempted to help a friend reimage a Compaq Presario 6330 - a good machine, the problem was that HP service is now in India for many machines - and although I am a patient person, I got the run around 3 times and now I find that HP no longer carries the recovery disks! Even I as an IT person understand the challenge - yet I do not give up!

Service call [protected] established yet I have no choice but to burn a new, non-Compaq/HP image shortly thus to have a functional machine! Why - this product is no longer supported. Some would say, buy another HP, others
say, where does the funds come from? Truly once an American product has vanished.

Post your comment