Walmart / Picture Me Portrait Studio / poor service!
I just recently had my first child and she was 5 weeks old and my nephews were here from out of state and I wanted to take all of them together and have their pictures made since they won't get to see her much. I went and bought them new outfits that were beachy for the summer and thought it would be fun to have some backdrops of the beach... Being that we are all beach lovers being from florida.
Well upon arrival Whitney and another employee, I don't recall her name but anyhow they were sitting there talking about another customer that was coming in for pictures and were talking bad about her and her children I assume they are regular customers... I found it to be very unprofessional. The other girl even made a comment that she shouldn't be talking about clients like that well that went on for like 15 min. finally she acknowledges that we are still standing there- she wasn't creative at all in finding different poses she kept asking us what we wanted to do? I was only in one picture with my baby and nephews the rest were of my nephews - she was just taking random pictures they could of had done at school in my opinion- she even put hats on them purple and red from the red hat club and they are 7 & 10 I found it to be so unprofessional to put womens big fluffy red and purple hats on kids that age- or any age for that matter!! Then we asked for the beach background and that was a problem she could only fit the 3 of them in it- and the ones she did take with the beach background she didn't include any props like most photographers do... no sand buckets, star fish, beach towel, nothing and then my nephews bought these necklaces that most surfers wear she told them to put it in their shirts to hide it! What was supposed to be a fun experience turned out to be a nightmare- the pictures were nothing to brag about I haven't even given any out yet... then she rushed us out so basically she alloted 30 min we got 15 min of her time and there were 4 of us- because she chose to talk about another client during my time. Also my daughter was only 5 weeks old so she slept through all the pictures but this girl was putting some germy dog squeak toy in her face.. I kept thinking okay don't loose your cool you have the boys with you- but I mean come on common sense people she was a newborn and if she was sleeping let her sleep and then the toy all in her face it was all I could do not to show out!!! The service was so bad my nephews were even upset when we left because they have had better experiences having their pictures taken at other places so I being the aunt apologized for the way she acted.. and that it wasn't what we thought it would be. Just a total bad experience and will not go there again- they ruined our day and they had to leave the next day so I wasn't able to get them in anywhere else before they left. It is sad they don't take a better look at the employees before they hire them I mean they are working with families!
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