Walmart Pharmacy Prescriptions / just plain rude
I have taking medication for going on 5 years now. I have run into theis problem for I can only guess thee 20the time??? When you fill your prescriptions at walmart, thee people who take your scripts from you or who look them up for you on their computer type cash register (to see if they have been filled) don't bother to keep any of your information quiet. I have what is called Badgercare (wisconsin's medicare) and when teey find out that is the source of your payment, you automatically get treated like trailer trash with rude comments and when you ask when your prescriptions will be done, I know about 10 people who were told "when we can get to them". When you come to pick them up, heaven forbid you have a co-pay because they make sure anyone in earshot knows what medicine you have and what that co-payment is. They always tell you that you should call around 2 or 3 days before your medications are out in case of pre-authorizations and in case they need to call the doctor for another refill. So you do what they ask you and if you have a prescription for say 6 monthes of refills, they wait until your last call in, when you come to pick up your medication, they will tell you "according to OUR records you should have 20 days of medication on you so we will NOT fill this until such and such a date" At the same time you are informed to toss or destroy your medications that are 30 days old????? So how do I get passed this now??? Its the most frustrating thing to have someone tell you can't have your medication because of their count, even if you are standing there with a prescription from your doctor??!?!?!?!? So now this time I went to see my doctor on friday, he asked when my refill day is and I told him Sunday so they sent the script over to Walmart. When I called on saturday afternoon to see if it was going to be available to pick up on Sunday (if they were open) they told me teat they were completely out of the medication and IF...IF????? IF I was lucky I'd have my medication by monday afternoon...and left it at that. I wasnt allowed to ask any questions... So you see, the pharmacy in this Ashland walmart is rude and unprofessional to us less blessed with money. But also, most of the ladies that work in customer service there are worse...they are more rude than the pharmacy...I think this whole store needs work, when I go to visit my mom in Cloquet Minnesota, their Walmart employees put my home town to shame...its annoying!!!
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