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4.0 8310 Reviews

Walmart Complaints Summary

755 Resolved
1975 Unresolved
Our verdict: When using services from Walmart with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Walmart reviews & complaints 2792

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6:10 pm EDT
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Walmart lousy service, damaged items repeatedly

We ordered a Platform bed from Walmart a month ago. We had asked them to ship it to the closest store so we could go pick it up since me and my wife were both working at that point. We rented a truck went there picked it up brought it home and opened it... it was CRACKED! anyway, understanding how it could happen we called walmart and they send someone over to pick it up and ship us a replacement. Now we waited for a week and nothing come so we called them again and they said that they delivered it somewhere in new york? seriously? we live in Texas and you send it to New York? They said we dont need to worry they will send it here another shipment, so we waited another week and called and they said that the shipment was damaged during the way and they will send out another one! SERIOUSLY? AGAIN ? The fourth time finally it was going to get sent here and instead of sending it to Carrollton, TX they sent it to Irving, TX then from there they sent it to our appartment complex to the wrong appartment number. Which is why the Fed Ex guy left it at the leasing office. We went to the leasing office only to see that the packaging was open and clearly the bed was damaged the wood was chipped off terribly. I am so DISAPPOINTED in walmart I will never do business with them again. I called walmart customer service all they did was put me on hold and said they will send someone back to pick it up and issue a refund in 3 - 5 days. That is totally un acceptable. I wasted all that time and money for nothing. Also the bed is heavy really heavy we live on the second floor i dont want to carry it all the way here its still in the leasing office and they wont keep it for 3 - 5 days i told walmart customer service to come get it tomorrow and they simply refused to do it. Screw walmart I am never ordering from walmart.com EVER EVER again!

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lynnechi82
dublin, US
Feb 27, 2015 7:14 am EST

I also ordered a bed from Walmart and it was taking a little longer to get here, I was having it shipped to my home. well I checked the tracking and it said may be delayed because of weather, ok I understood because of multiple snowstorms. well a week later and I stilkl don't have my bed. I checked the tracking again and it said it was at an Atlanta facility for 4 days. I called them to see why it wasn't being delivered and they told me that it was damaged and they were waiting for me to make a decision, yet I was never notified. well I asked them how damaged and they told me all it said was the plastic was damaged and they were unable to tell me how damaged the bed was. they gave me 2 options- either I am home when they deliver it so I can see the damage for myself, or they ship it back to Walmart n Walmart replaces it. well I had moved in the meantime but still had access to my old home. I could not be there to wait for a shipment and how damaged it was and I couldn't wait another 2 weeks for a new delivery due to my landlords needing their property back. I emailed Walmart and asked if they could change my address and send me another one, well they sent me an email back stating they refunded my money and cannot send another bed due to them not having it in stock anymore. I immediately went to the Walmart website and looked- they did still have the bed. so I reordered it and now am waiting again. I also ordered beds for my kids, and a frame for my bed, which came fedex, yet for some reason they are sending my bed through another company not fedex. I have read so many complaints about the same exact thing, you think Walmart would stop using that shipping company due to all the damages, but nope! i should have gone somewhere else but that same bed at other stores is much more expensive and im a single mom and need to try and save what i can. im just really hoping that it doesn't get damaged this time. my kids beds have arrived already after only 2 days, but my tracking is still saying unavailable and my boxspring still hasn't even been shipped yet. i love their prices, but they really do not seem to care about their customers at all.

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Dianna in Maryland
Wilmington, US
May 19, 2013 12:40 pm EDT

It's Wal-Mart--why would you expect more? Service costs money.

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Dianna in Maryland
Wilmington, US
May 19, 2013 12:38 pm EDT

It's Wal-Mart . . . need I say more?

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10:46 am EDT
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Walmart pharmacist pursposeful spiteful negligence

Pharmacist purposefully spitefully negligent concerning filling a prescription that was needed on a daily bases, putting patient in jeopardy of loss of life and deliberately, not allowing the patient to get the needed prescription. The patient had to wait until the next day, even though, the pharmacist knew the importance of the medication to the patient and that the patient had to have the medication on a daily basis. The patient went back the following day, 15 hours later, to pick up the prescription, but when the patient returned home to take the prescription, it was not in the bag. The patient called the pharmacist manager, who also, didn't care. He said he didn't manage the pharmacists and was very uncaring and nonchalant of the whole issue. The patient had to return to the pharmacy to get the prescription, only to find that the negligent uncaring pharmacist had voided out the medication. The patient spent approximately 5 hours trying to get this one prescription and spent about 10 dollars in gas, not to mention, the stress that this incompetent, deliberately, spitefully, negligent pharmacist caused the cardiac patient, who has multiple chronic diseases. Stress is a major factor that causes this patient to have health problems. This is a prime example of what the world has become in Corporate America!

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6:36 pm EDT
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Walmart rude staff everytime!!

Every time I go into wal-mart I encounter nothing but negative attitudes from the staff there. What is wrong with the employees at literally every wal-mart I go into? I am in sales and I deal with the public everyday. I would never act like wal-mart employees do and if my staff did I would fire them immediately! I think it's obvious that this kind of behavior is considered acceptable by the management and that's why these horrible attitudes continue.in fact, one of the last times I was there, an employee was being rude and defensive to me in front of the manager, so I am positive that it's considered acceptable behavior by the management. Needless to say, this past trip will be my last to wal-mart. Target may be a little more expensive, but the pleasant experience is worth the extra money.

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Izzieie
Winfield, US
May 04, 2013 4:03 pm EDT
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If I had to walk at Walmart, I'd probably be rude to customers too. Sorry but pretty much only low lifes shop at Walmart. Check out the website creaturesofwalmart for proof.

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WestCoastLover
Recently moved to Toronto, CA
May 03, 2013 8:58 am EDT

Mannersarefree: What does the Wal-Mart staff keep doing that is rude? Is it the same thing or a bunch of different stuff?

Be specific -- provide examples of what has happened to you.

Why The Long Faces
Why The Long Faces
, US
Apr 29, 2013 5:59 pm EDT

Handsome, and that there proves that this is the typical Walmart customer: rude, condescending, holier than thou biddy who thinks they are better than anyone.

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mannersarefree
Edmonton, CA
Apr 26, 2013 5:27 pm EDT

You are the perfect example of Walmart staff...Thank you for making my point for me.

No need to say anymore.

Why The Long Faces
Why The Long Faces
, US
Apr 26, 2013 4:52 am EDT

I am sure my comments fall on deaf ears simply because I meet rude, condescending people like you in my work everyday in the pharmacy. You think because people like me are in a service job that somehow that means we are subrated nonhumans who do not know our a*ss from a whole in the ground. Honey, I bet my education far exceeds yours, and my intelligence superior. I also have manners, and maybe you should try showing some yourself.

You CAN NOT treat people like sh*it on the floor then come here and complain when you get it back. If you want respect, SHOW respect. If you want polite, GIVE polite. DO NOT bi*tch about someone else's manners when yours are sorely lacking. Like my granny always said, don't talk about someone's dirty sink when your own is full of unwashed dishes.

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mannersarefree
Edmonton, CA
Apr 25, 2013 11:21 pm EDT

Your comments fall on deaf ears...

Obviously, like Walmart you believe the consumer is always wrong. I noticed how not once did you even take into account any of the Walmart Staff behavior.

Like the Walmart staff you quickly disregard what consumers are saying instead of accepting that their may be some problems there, and trying to give better service.

I like to hear what is right in my business too...although I to NEED to hear the bad and accept it, so I can improve.

Just a thought!

Why The Long Faces
Why The Long Faces
, US
Apr 25, 2013 6:13 pm EDT

Mannersarefree, let me point out every wrong point you made:

When a company like Walmart breaks the law every day by asking its customers to see a recieipt after they have purchased an item...(Which means you own it). Knowing that they legally can not stop you or ask you.

*They have the right to ask you for a receipt. It is NOT against the law to do so, and anyone who told you it is needs to read that law book again. It is true they can not stop you if you want to ignore them, however.*

"Then corral you like cattle at the till, and just in case you are not feeling degraded enough by now, because they believe thier customer base is too stupid to see the next open till in the corral they announce in the corral what number to go to by flashing the number as well."

*Seriously, corral you? What a stupid comment. Walmart is not the only retailer that has checkout lines for crying out loud. Exaggerate much?*

"Then to guarantee an insult when you get to the till they dont even speak english. Again breaking the law."

*This pisses me off too, but it is NOT illegal to not know English. Again, what freaking law book are you reading? And do not insult someone for not speaking English when you can not even write it properly. There is an APOSTROPHE in DON'T, and ENGLISH is capitalized.*

"Just too make sure that your experience is horrible, there will be no please or thank you at a till..."

*Do YOU say please and thank you?*

"Note to Walmart employees...Manners are free...no excuse for not using them."
*Note to yourself. Manners are free...no excuse for not using them.*

"As for the comments above...I WILL NOT LOWER MY STANDARDS TO RAISE YOURS.. "
*If your standards were any lower honey your a*s*s would be on the floor.*

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Taylorh2
Aurora, US
Apr 25, 2013 8:13 am EDT
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Sorry, hit the 'submit' button to soon. Customers 'like you' are the problem

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Taylorh2
Aurora, US
Apr 25, 2013 8:11 am EDT
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Okay, after reading your response to 'foxygrandma' I can see that...
YOU ARE THE PROBLEM!

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Taylorh2
Aurora, US
Apr 25, 2013 8:07 am EDT
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Every time you go to Walmart the staff is rude to you? Every time? Could the problem be you? Also why do you need talk to the Walmart employees every time you go there ?

Sounds like you're looking for a confrontation.

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10:25 pm EDT
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Walmart incorrect amount of medication

On March 10, 2013 my Doctor approved a refill on my medication (Xanax 1mg 3 times a day for anxiety). I was suppose to receive 90 tablets. When I got home I only had 45 tablets. I called the Pharmacy and I asked to speak to the Pharmacy Manager.I was told he was not there. So I spoke to a pharmacist, her reply was, "Well it was checked by 3 people, it is right" No it was wrong. I would never call a pharmacy and tell a lie. There is a crooked pharmacist or pharmacy tech. working at the pharmacy at Walmart super center in Lancaster, South Carlolina. Now I will have to do without my medication because someone chose to steal.

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Why The Long Faces
Why The Long Faces
, US
Mar 29, 2013 6:47 pm EDT

I was eating M&Ms one day and a lady told the pharmacist I was popping Xanax lol. I asked her if she even knew what a Xanax looked like lol.

Why The Long Faces
Why The Long Faces
, US
Mar 29, 2013 6:07 am EDT

Did you read the bottle at all? When we fill scripts and use a different MG conversion, we always advise the patient on the change, why it was done, and special instructions as to (your doctor prescribed 1mg 3 times per day, but we only have 1.5mg in stock, so you will take 2 per day instead.) Then we make sure the customer is acceptable of the change or ask if they want to wait on the other stock to arrive. Dosage conversions are common with medications that have multiple dosages.

You have a responsibility to read your bottle and to ask questions of the pharmacist. Most people who bring us scripts have no idea what their doctor even prescribed. They do not ask and do not pay attention. If patients won't even talk to their doctor, what would make us think you will talk to us? We fill the scripts, but we can not force you to be responsible.

And that is every pharmacy, not just Walmart.

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Ghost8531
,
Jun 10, 2023 11:25 pm EDT

Or you stole it for your habit.

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Kay Knight
, JM
Mar 29, 2013 12:51 am EDT

3 times a day, two times a day get over it it was a typo. I mean 1mg twice a day. But the doctor said (without telling me) to the pharmacist I can take 2mg a day once a day as well. So shut up b****.

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Kay Knight
, JM
Mar 29, 2013 12:39 am EDT

Oh I just found out why they gave 45 pills instead of 90. The pills are double dosage. The pharmacist did ask me to take one and I was told by the doctor to take two. But these had higher dosage. I should sue them. They did not tell me that the dosage was higher and had I taken two rather than one I would really have gotten sick. I know the pharmacist told me to take one a day, but the doctor said two and the pharmacist did not tell me the dosage on the pill was double. She should have told me that. If I had not read the bottle I could have taken two and gotten real sick.

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Ghost8531
,
Jun 10, 2023 11:26 pm EDT
Replying to comment of Kay Knight

Pharmacy wanted to unlife you it seems, glad you caught that!

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10:07 pm EDT
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Walmart does not work over two times

Last year I purchased a Bissell home carpet cleaner. Took it home and read all of the instructions to a tee. It worked very well for the next 2 times, then it suddenly quit. After 3 months I had not saved my receipt. I boxed it up and took it back to get a new one, which they did not have any like the one I purchased. So the customer service person told me I could get any other one as long as it was close in price. Since I have a house pet I got the Bissell carpet cleaner for Pet's. he price was less but since I had no receipt she gave me no refund. I accepted this. Took it home read the instructions to a tee, it worked 2 times and quit. I had my husband look at it, he could not find the problem, I was so frustrated with Walmart, I took it back and since I had no receipt they would not give me any refund nor did I get store credit!

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3:20 pm EDT
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Walmart fraud/account hacked

On Sunday I got a call fromt he fraud department of my bank asking if at midnight last night I had made a $281 purchase through walmart.com. I was working at the time so informed that hell no I didn't and they explained that also that morning it looked like another charge for almost $300 was attempted through walmart.com but they had blocked it, thank god. I called walmart.com and explained that it was a fraudulent charge and they needed to immediately cancel that order and not charge my account. The first person I spoke to said they would escalate it to their accounting dept. and get it cancelled. I then logged into my walmoart.com account to change my password and remove my card and lo and behold, there was the order the person had placed as well as all the items in my shopping cart from the second order they tried to place. The first order contained a $200 egift card, a router and protection plan, I'm guessing they did this as a trial run to see if my card would charge because the second set of items were marked as In Store Pickup and they would have gotten all that stuff if my bank hadn't blocked that second charge. So today (3 days later) I check my bank account to see if the pending $281 charge had fallen off the account do to the cancellation and THEY STILL CHARGED ME $78! Of course when I try to call them I'm left on hold for 15 minutes and can't get through to anyone. THeir site is absolutely NOT SECURE. They need to shut down before they endanger anyone else's finances because of this. And before anyone starts saying that I was phished or someone "guessed" my password...It's such a random series of letters, numbers and characters that no one could have simply guessed it. If they don't realize that their system has been hacked then it's probably an employee that can get access to it and is doing it.

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ryofurue
Honolulu, US
Aug 14, 2013 6:28 pm EDT
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My account has just been hacked. I got email from walmart, saying "Dear XXXX, Personal information associated with your Walmart.com account . . . has been successfully updated as requested. . . . If you did not make these changes to your account, please call us immediately at 1-800-yyy-yyyy [correct Walmart customer service number]." I haven't accessed my account for a year or two. My name isn't the name in "Dear XXXX" in the email. Sure enough, I found I cannot login to my account because the impostor has changed the email address and email address is the login name (what a stupid system, you can change your login name!). I called the customer service and the representative verified my home phone number is associated with Mr XXXX, but all other information is different from mine: name, billing address & email. Therefore, she cannot do anything because she cannot verify it's my account! I thought the fact I got the email from Walmart (I verified the original SMTP server is Walmart's) and the fact my home phone is there are proof enough. The Walmart technical guys must be able to see what the information had been before the impostor overwrote it, but the customer service representative didn't even open an investigation. They don't think this is a serious problem. It's not their problem, was the ultimate message from the customer service.

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momfourboyz
McKinney, US
May 07, 2013 12:18 pm EDT

The same sort of thing happened to me and Wal-Mart just said "we're sorry." I will have to dispute the charge with my bank. Wal-Mart automatically saves all credit card info. and you have to clear your payment info. every time you shop online to protect yourself!

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Magan Edinger
, US
May 01, 2013 10:59 am EDT

I just had my acct hacked too and Walmart could care less. I am starting a petition against them.

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11:48 pm EDT
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Walmart racism/discrimination

I know you have a repitution for hiring disabled people but enough is enough. You have one worker in your store who is obvioiusly disqualified to do her job. That person I know from the neighbor hood had downe syndrom. When I told her to stop being stupid and get to work she called the manager and the manager told me if I were going to be bothering his employees(freeks in this case) that I would have to leave the store. I told him I would not leave the store until I finished my shoping and got my prescriptions refiled. I refused to leave the store and that racist manager called a security gurd who told me to leave and he threatened to call the cops if i did not leave. this was because i was black and just stating my beliefs that they should not hire disabled people just to look good. this is prejudice and racism and discrimination

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Update by enough is enough stop
Mar 22, 2013 11:57 pm EDT

you werent there so you no nothing about this and you are not black so you dont now nthing bout discrimination. so shut the feck up.

Update by enough is enough stop
Mar 22, 2013 11:56 pm EDT

Further more someone brought a dog in the store, I reported it to the manager and the manager(same one who was racist) told me that that dog is allowed in the store since it is a working dog. he lied and said by law they can't ask the person to leave the store. I left the store without paing for a thing just left my bugie in the store. First of all the person who had the dog was not blind they are just lying because they are not blind they have other disabilty.. Second I have alleriy to dog fur and I should be allowed to shop in piece without having to worry about alergiy. I told the manager that perhaps that person shoujld have a social worker and than reported this to health bored of course the health bored was scared to go against a big compeny so they said guide dogs were aloud.

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White Raven
Watertown, US
Jun 03, 2013 6:20 am EDT
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You should be ashamed of yourself! First you treat a person with disrespect, then are angered with the manager because they didn't take your side. It matters little that she was disabled. I would never speak to anyone in that manner! And before you complain about a service dog, please get your facts straight. Do you even know the multitude of disabilities for which a person may need a service animal? You scream that your rights are being violated, yet you are the first to violate theirs. Get off your high horse and realize that not every response to your rude behavior is because your skin is a little dark. Maybe, just maybe, it's because you are being a wonderful example of a horse's ###.

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12:34 pm EDT
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Walmart removing items from shelves

I totally agree. I for one will be avoiding Walmart like the plague! I will be letting others know to not shop there no matter what the "sale" is. I've noticed myself how the shelves are empty and never have the items that are supposed to be on sale. Most of the staff at Walmart are rude or don't even bother to ask if you need help or if you are looking for anything. They don't want your business, so why bother going there? Spend the extra money and go elsewhere where the service is 100% better and the merchandise is better.

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Update by Wolf314
Mar 20, 2013 7:24 pm EDT

And to there was a sale just prior to the Super Bowl on TV's, amazing how the quality ones were, shall we say, nonexistent, and the garbage was left ON SALE! damaged boxes and all.

Update by Wolf314
Mar 20, 2013 7:22 pm EDT

after seeing the condition of the boxes the merchandise is in at Walmart you don't need to ask how it is better at other vendors. Sides kicked in, then taped. So you tell me how they're not better elsewhere Why The Long Faces.

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Why The Long Faces
Why The Long Faces
, US
Mar 28, 2013 6:42 am EDT

I read that article too and found it hilarious as every Walmart I go into no matter where I am is busy as hell. So who exactly are fleeing again? Obviously if the shelves are empty someone is buying the stuff.

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RegularsOfMy3cents
Hamilton, US
Mar 26, 2013 1:57 pm EDT

Tasha is a my3cents member wanna-be.

Why The Long Faces
Why The Long Faces
, US
Mar 23, 2013 5:06 pm EDT

Oh and what store? What manager? It is easy to see why you failed to identify either. If this were remotely possible I would be the first to report the store to home office.

Why The Long Faces
Why The Long Faces
, US
Mar 23, 2013 5:02 pm EDT

Did you ever do mods? If so, your whole complaint is a lie. If not then you proved my point. As for knowing it all, I don't but I only respond to posts that I do know about. You should be removed for slandering a business you know nothing about.

Why The Long Faces
Why The Long Faces
, US
Mar 23, 2013 1:05 pm EDT

Right. The manager told you they were hiding the merchandise from you. You are so full of it your eyes are brown. Why don't you share with the class the location of this evil store and the crooked managers name, hmmmm?

I want to call and hear that myself. I thought I had heard it all.

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patsanna
Albuquerque, US
Mar 23, 2013 9:46 am EDT
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Just so you know Why The Long Face, after speaking to the manger of THAT store, it just so happens that what I saw was what happened! AND the matter is being handled. I have also worked at Walmart in the past and I do know how some things work there. The fact that YOU have an opinion on just about everything here on this complaint board shows that you need to find something better to do with your time than make others feel like they don't know what they are talking about. It seems that YOU think you know something about every thing that happens in this world. You in my opinion are no help to anyone here and should be removed.

Why The Long Faces
Why The Long Faces
, US
Mar 23, 2013 9:32 am EDT

Oh, and I am going to repost this complaint on my retail blog. It will get many chuckles I am sure.

Why The Long Faces
Why The Long Faces
, US
Mar 23, 2013 9:30 am EDT

Seriously, no one, especially not me, ever said you did not see what you saw. I never called you a liar either. I merely told you that what you saw was not them hiding merchandise from you. I also stated many times that vendor recalls do not involve every product as some are still on the manufacturers resell list. Some get discontinued and are never sold again. Some, get sent to busier stores. Some stay. It is a vendor return. WE call it a vendor RECALL. Again, for the millionth time, what we do is NOT the same as a product safety recall. You simply DO NOT KNOW WHAT THE HELL YOU ARE TALKING ABOUT, and every time you get it explained in second grade terms you still refuse to accept that someone who works there and does that job every damn day knows better than you.

YES, I know MORE and BETTER than you do. I know it because I do it every day. So, continue your rant, continue believing that a business in the business of making money somehow does not want to make money off of you. Maybe your delusion will somehow clear itself up. IF you get a JOB at ANY store as the RETURN specialist. But I doubt it.

Why The Long Faces
Why The Long Faces
, US
Mar 23, 2013 9:23 am EDT

OK. It is a conspiracy. We read your mind and know you are coming so we pull all the merchandise you want to buy and hide it.

Why The Long Faces
Why The Long Faces
, US
Mar 23, 2013 9:19 am EDT

I did not read all that jumble simply because from the tone of all of your posts you seem like one of those people who no matter what anyone says, Walmart is the devil and you were somehow harmed by their every day activities. I even went so far as to explain, in great detail, how a vendor return worked, and you STILL asked how come not all of the product was removed. If you go back and read all of my posts, you will read that I have already explained that VENDORS CALL BACK ALL ITEMS THEY DO NOT WANT MARKED DOWN. ITEMS THAT DO NOT SELL GET SENT BACK. ITEMS THAT DO SELL STAY. ITEMS THAT ARE DISCONTINUED GET SENT BACK. ITEMS THAT DO NOT STAY. How is that hard in any way to understand? I repeated it several times. You now know more about a Walmart department manager's job than anyone else who does not work there, and you still refuse to grasp that YOU ARE WRONG.

As for me not being there, you gave all the information someone who does work there would need to clarify the situation. YOU posted the information...unless you were lieing. Spread it around even. Show everyone who works at Walmart, hell at any retail store, what a freaking paranoid ### you are. The few who do not work in retail and deal with vendors will believe you, because hey, everyone hates some store for some ignorant reason.

You know what, never mind...yes it is a conspiracy. It always is. Walmart has gadzillions of dollars and does not want yours, so every time we see you coming with your sales ad, we read your mind and pull all of the product the brain waves said you wanted to buy... Bwaaahaaaa...We have nothing else to do all day so pulling thousand of dollars from the shelves to hide in our magic room to keep you from buying it makes us giggle like fools. You should really get a job at Walmart so you can do this to all the people you don't like.

Got to run...Tomorrow the new sales ads come out and I got to man the door so I can see you coming., .Let me get my magic decoder ear piece and NASA reflective mind reading glasses...

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4:44 pm EDT
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Walmart belittled

assistant manager Chris at store #3525 and employees at the tire and lube place...lied and made a fool of me and the purchase i had made... Being my tires...when i got a flat my warranty was never even heard of...worst experience ever..I do not wish that on anyone...told sorry they would do it for me ...then when brand new tire was plugged...and ready for me to take my keys and go they had a change of heart...and made me pay

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Ms SJC
Thompson, US
Jun 25, 2013 11:12 am EDT
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Walmart has trained liars in their automobile service department. Recently went to Walmart in Chardon, Ohio for an oil change - advertised at $16.95. Left my car at the service department, went back in 45 minutes (they told me it would take 1/2 hour to change the oil. When i got there the manager, Randy, of the auto department told me they couldn't change my oil because my car took 10W40 oil and neither did they have the filter for it - hmmm a 2002 Kia Sportage according to the fluid specs takes 5W30. I was furious, went to a local oil change place and they printed the specs out for me and also told me that they often go to Walmart to get filters should they run out. Of course, complaints got me nowhere - but an insulting $20 gift certificate.
The store shelves are empty - haven't had many of the items I usually purchase there for several weeks. The store is FILTHY, especially in the diary section, sticky stuff on the floor for over a YEAR! They claim to carry gluten-free products NOT.

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Rockandroll
Philadelphia, US
Mar 18, 2013 9:15 pm EDT
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Serves you right for shopping at Walmart. Only selfish, anti American, Chinese slave loving vermin shop at Walmart. Next time get your tires from your local auto mechanic traitor.

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Walmart petmate taxi

I drove to two different Walmart stores, one at Stapleton and the store on Wadsworth and W Colfax looking for a Petmate Taxi for my pet.I wasted 5 or more gallons of gas and both of these stores didn't have any and it was a big waste of time.Their slogan is you can save money instead of buying at the grocery store but I will never step foot in another Walmart store again.All their stores are so far away and their discounts don't off set the gas you use to get to their stores.
Disgruntled consumer,
Michael Lee
Denver, CO

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Walmart closed down my card without notifying me

Last week, I disputed a charge that I didnt authorize. I called them and they told me to go to there website, file a dispute, print out the form, send it to them, then they will review it so, I said forget it. I told them that I want going to cancel it because I had a refund that was going to hit my card in a few days. So the next week my refund hit my card and I tried to use it and it declined. So I called them and they said they closed down the card permenantly because I disputed a charge. And then lied and said they contacted me before they closed my account. They said they can refund me my money but I needed it that day, I had a bill to pay and kids to feed. They didnt even care. I was pissed. I was really counting on that money. Worst service ever! Dont get a walmart money card!

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Rolmiester
Boulder, US
Apr 15, 2009 6:44 pm EDT

I purchased a Walmart Money Card today and now it's several hours later and I still can't access my Money or my Card. I put $40 on this stupid thing and I've had enough! This is the worst service I have ever received! I can't write them ... there is no e-mail contact point... No Phone Number nothing! Don't get suckered!
This Card is a total Joke and a disservice!

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Kimberly Parker
Hollow Rock, US
Apr 01, 2009 10:01 am EDT

Bought a Wal-Mart money card. faxed information like I was asked to do waited 2 days called to see if they received it. I was told that I would receive card in 7-10 days. Have called back, now they say didn't receive information and I need to fax information again. Can't transfer money, nor use temp card. Very upset with Wal-Mart and there cards.

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Sandra
Muenster, US
Jan 13, 2009 4:21 pm EST

I too had trouble canceling my Wal-mart money card until I called the BBB. Made a complaint and the contact for Green-dot Corporation called me a few days later. He asked me a few questions and then said he would refund the $8 or $9 purchase price. He was very nice and I would have settled for just stopping the texting and closing the account. Don't give up...file a complaint.

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jamson
Lewis Center, US
Apr 15, 2009 7:35 pm EDT

call them at [protected]

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Walmart broke their promise

In the Electronics section to show how the picture works they usually show movies on the television. This particular location (New York City, New York) the manager allows customers to select movies that would be played for a week. Some guy choose Harry Potter, another person Choose the new James Bond movie. I told the manager that I wanted them to play a Russ Meyer movie and he refused.

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Update by my fun
Apr 01, 2013 2:20 pm EDT

Well he is considering running my movies. He just has to take it home and make sure it is suitable. The funny thing is he claimed he had not had time to watch the movie yet he comes to work happy.

Update by my fun
Mar 27, 2013 3:00 pm EDT

Tasha is right, he did not set any standards on what type of movie they would show. I even offered my own set of private tapes since they don't sell "that filth" as the manager referred it to.

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blame the parents here
dfd, CA
Nov 14, 2013 10:36 pm EST

Could be his wife pleased him my fun.

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totoannihiIation
, UG
Mar 15, 2013 12:52 am EDT

Please tell me this is a troll complaint. If it is not, do you really think that showing this type of movie is appropriate? Harry Potter and James Bond are appropriate movies but a movie from Russ Meyer?

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totoannihiIation
, UG
Mar 15, 2013 12:50 am EDT

Lol at William and Tasha. Russ Meyer movies are porn movies.

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Walmart not so special orders

I would like to share my special Wal-Mart experience. I have placed several orders online for products and they usually arrive without issue, yet when Wal-Mart makes the mistake the customer is wrong. I talked with 4 employees one who claimed she was the supervisor Tonya 10050 (most likely fictitious). I was told by all what they could not do but no one offered a solution or any help other than this is our corporate policy. I understand that Wal-Mart is the largest employer in the world, and they have so many mega centers, but I remember a time when Montgomery Ward’s, and Sears, Ruled the retail industry, I remember when Best-Buy was a leader and like everything else they forget the number one rule and that is that to lose a customer even one will lead to a downfall. Regardless of the error a simple action can correct the issue and make a raving fan, or be a beaurocract and lose a customer. So after much fuss and little accomplished and the loss of a loyal customer I with Wal-Mart well but I will keep my purchase to a minimum and share how little Wal-Mart thinks of their customer and just wait, because all the other company that took this stance are either gone, or going. Wal-Mart is on its way to the grave yard of lost customer service and lost customers.

And I did not get a refund, a sorry, or a go to hell I just got what they will not do, and so my order sets in some store that is too far for me to drive too nor will I drive too. Thank you Tonya I hope you have the same experience!

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Walmart warranty

Purchased an ipod and warranty from walmart.com The Warranty, Walmart Product Care plan
is actually N.E W. They do not honor the warranty. For several weeks they have promised to send
a return label, then they promised to send a new one, then they promised to reimburse me...All
I ever received from them were PROMISES. Shame on Walmart and shame on N.E.W. I am
in the process of filing a complaint with the Virginia State Attorney's office. Va. is the state that
N.E. W. has their LLC. They list their address with a po box, no street address. This is a fraudulent company. Please beware.

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Why The Long Faces
Why The Long Faces
, US
Mar 06, 2013 11:14 am EST

Manufacturer warranty first, THEN product care plan. Why don't people read what they are buying?

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Walmart just plain rude

I have taking medication for going on 5 years now. I have run into theis problem for I can only guess thee 20the time? When you fill your prescriptions at walmart, thee people who take your scripts from you or who look them up for you on their computer type cash register (to see if they have been filled) don't bother to keep any of your information quiet. I have what is called Badgercare (wisconsin's medicare) and when teey find out that is the source of your payment, you automatically get treated like trailer trash with rude comments and when you ask when your prescriptions will be done, I know about 10 people who were told "when we can get to them". When you come to pick them up, heaven forbid you have a co-pay because they make sure anyone in earshot knows what medicine you have and what that co-payment is. They always tell you that you should call around 2 or 3 days before your medications are out in case of pre-authorizations and in case they need to call the doctor for another refill. So you do what they ask you and if you have a prescription for say 6 monthes of refills, they wait until your last call in, when you come to pick up your medication, they will tell you "according to OUR records you should have 20 days of medication on you so we will NOT fill this until such and such a date" At the same time you are informed to toss or destroy your medications that are 30 days old? So how do I get passed this now? Its the most frustrating thing to have someone tell you can't have your medication because of their count, even if you are standing there with a prescription from your doctor?!?!?!?!? So now this time I went to see my doctor on friday, he asked when my refill day is and I told him Sunday so they sent the script over to Walmart. When I called on saturday afternoon to see if it was going to be available to pick up on Sunday (if they were open) they told me teat they were completely out of the medication and IF...IF? IF I was lucky I'd have my medication by monday afternoon...and left it at that. I wasnt allowed to ask any questions... So you see, the pharmacy in this Ashland walmart is rude and unprofessional to us less blessed with money. But also, most of the ladies that work in customer service there are worse...they are more rude than the pharmacy...I think this whole store needs work, when I go to visit my mom in Cloquet Minnesota, their Walmart employees put my home town to shame...its annoying!

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Why The Long Faces
Why The Long Faces
, US
Mar 08, 2013 5:55 pm EST

ROM, If a person can NOT spell, use proper grammar and punctuation, then that person can NOT effectively communicate. End of story. Go back to where you came frum.

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Ghost8531
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Jun 10, 2023 11:27 pm EDT

Frum?! Go back to where YOU came from. That's how you spell "from".

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RegularsOfMy3cents
Hamilton, US
Mar 08, 2013 4:31 pm EST

Communication is far more important then the accuracy of the spelling of a word.

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RegularsOfMy3cents
Hamilton, US
Mar 06, 2013 6:34 pm EST

This is my3cents. We've taken over all consumer complaint sites.

Why The Long Faces
Why The Long Faces
, US
Mar 06, 2013 6:24 pm EST

Then please go back to my 3 cents.

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RegularsOfMy3cents
Hamilton, US
Mar 06, 2013 6:18 pm EST

Grammar and spelling nitpicking is frowned upon the my3cents society. You are going on report!

Why The Long Faces
Why The Long Faces
, US
Mar 06, 2013 6:14 pm EST

I swear that was painful to read. Ok, let me get this straight...customers do not follow HIPPA law that is plainly posted all around the pharmacy and stand back while you are doing your transaction, so they hear your information. Second, when you are on a medication for 6 months, they tell you that you have to wait because you should have XX amount of pills left. Third, they tell you they will get to it when they can.

Right? Ok.

Number 1. The pharmacy personnel can tell customers all day long to stand back ( I know I do it all day everyday) and recite the law to them. It does not work. Customers feel they are allowed to do what they want when they want, and if you try to tell them anything, they kick up a fuss and complain. Therefore, it becomes YOUR responsibility to tell nosy customers to back up and get the hell out of your personal business. I do when I am the patient.

Number 2. Medicaid, in fact, EVERY insurer will keep a log of how many pills you should have in a 180 day rotation. They do not count month to month, they count DAYS supply. if you are on a 30 days supply for 6 months, then in 6 months of filling you should have taken 180 pills. Now, if you are filling and it tells you that you should have pills left, then you need to ask yourself WHY. Because some months have 28 days (you would have 2 pills left), some have 30 days (no pills left) and some have 31 days (you would have none left). SOME medications you can fill up to a week early, BUT early refills COUNT in the rotation, therefore, when you feel a week early everytime, then by the time 180 days rolls around, you are at least 35 pills ahead of the schedule. CALL YOUR INSURANCE when the pharmacy staff tell you they can not fill. The insurance is what decides when you fill IF you are billing them for payment.

Number 3. Every Walmart has a sign that says REFILLS WILL TAKE 24 HOURS. They do run out and sometimes they have to order. It happens at EVERY pharmacy.

Please use your brain.Pharmacies are a BUSINESS in the BUSINESS to make MONEY. NOT filling scripts for the hell of it does NOT make them money. So when they tell you NO there is ALWAYS a good reason. ASK why, and LISTEN.

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Ghost8531
,
Jun 10, 2023 11:29 pm EDT

OK Karen.

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Walmart didn't balance new tires, had to make a sacond trip to the store the same day.

I went to walmart today to have two new tired, put on my truck, they were put on the front. In ridding in the truck it was driving difference, got home look at the tire.. The tires had not been balance, and there were no balance pends on the side of the rims. Called store I was reguested to return back too the store, this is what I did, ... They corrected it by balance the tires.. This is somthing that should have been done any, I had to make a second trip to the store, and there was no adjustment make to me, I should have been given a discount off ticked price, or gift card, toward gas or something. This was uncall for.. Your help is greatly appricated ...

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Informed Opinions
Cleveland, US
Nov 06, 2011 9:13 pm EST
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The staff at the Tire & Lube Express at the Wal-Mart lost my key bunch, did not let me know about it for a long time, made me wait for more than 3 hours and 15 minutes at the store as opposed to the promised 90 minutes wait, and then offered me a 'solution' that I should go home and forget about the bunch!
I entered the store at 9:35 am. After a short wait, my problem was registered and my key-bunch was taken from me. I was told that my car would be ready in about 90 minutes. When 90 minutes passed and I did not hear from them, I went to the reception to enquire about it, I heard them talking among themselves about some car's keys being lost. When I talked to them, they told me that they were unable to locate my car keys.
I experienced the worst kind of customer service in the following 90 minutes.
1. I was kept in the dark about whether the keys have been found or not, or how long I might have to wait.
2. I was not offered any word of apology.
3. I was getting a severe headache from the mental stress and for having an empty stomach for a long time. My knees were hurting because I had to stand there most of the time since not adequate seating has been provided in that area.
4. I was feeling dizzy from not having any food for a long time. So I asked them to give me a 'pager' so that I can go inside the store and have some food. Within one minute of my leaving the reception area, they paged me back to offer a ridiculous solution. They told me that I should go back home, bring the spare key, get the service done, and just go back. At most they would make a duplicate key for me for the car. They did not offer me any ride home. They would not make duplicates of the other four keys in the bunch. And they offered NOTHING more than that, NOT EVEN A WORD OF APOLOGY!
5. When they finally found the keys and got the service done, they offered me $10 in compensation!
6. My ordeal finally ended at 12:52. I had to wait 3 hours and 15 minutes as opposed to the 90 minutes originally promised, got home with a severe headache, and had to eaither reschedule or cancel my activities for the day.
I have never before experienced such cheap and unprofessional customer service.

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Walmart wrong glasses ordered

I went to Wal Mart Vision to get glasses because they are the only people in town my insurance has approved to get glasses. These glasses were important because they are my first pair of bifocals, pretty big deal to me. I had my exam and turned in the script to them on the 5th of February 2013. They stated that it would be approx 2 weeks. Not a problem, I thought as much. To my surprise they called me on the 14th stating they were done. I went down to pick them up and tried them on and I couldn't see out of them, not the bifocal part, but the distance part. Low and behold, the original sales person who had placed the order had entered the wrong prescription for one of the lenses. Instead of -2.50 -.25, she entered -2.50 -2.50. A different sales person saw the error and said they would have them redone. She would try and put a rush on them, but could not promise anything. I called the Vision Store today 2/20/13 and asked if my glasses were in yet. The sales person on the phone placed me on hold and came back to say that they would not be in until April 4th. I was shocked, I explained that I had initially received the wrong prescription the previous week and they were a re-do, was she sure that it was April 4th, she said yes, I said are you sure, the re-do was going to take 2 months, pretty expensive re-do. The sales person said oh no wait I forgot we were still in February, they were do in on March 4th. So which is it, some random date my glasses are actually do and I will be pleasantly surprised when they come in early OR does the RUSH job actually take longer than the initial order. I will never order glasses from these folks again. I will drive the 60 miles to go to another insurance approved vendor.

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Ghost8531
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Jun 10, 2023 11:29 pm EDT

Happens to women a lot. Ohio is especially bad.

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Walmart barred for life

Wichita Falls Texas Walmart on Lawrence Road
Walmart bares for life. On Tuesday February 5, 2013 a Mentally challenged caregiver was arrested from Walmart because eleven years ago he was banned due to an altercation with his girlfriend that worked there.. Walmart spotter waited until 68 year old cancer victim paid $287.00 for her groceries as two police cars blocked her car to arrest suspect, who was her son. According to store manager, when Walmart bars you from store it is forever at ever store on the planet. Traffic in parking lot was stopped as man was handcuffed and put in police car. Woman was left with in parking lot with groceries unable to load them or unload them when she got home. Now, she can no longer shop at Walmart unless she finds another caregiver.

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Ghost8531
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Jun 10, 2023 11:30 pm EDT

Muslims are banned at Forest Drive in cola sc

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Walmart rude abusive nasty spic male cashier, mean to women

wal-mart at alafaya/mcculloch in oviedo florida employs nasty rude cashiers who are braindead and mean...

went to walmart neighborhood market and dealt with a really nasty cashier...he wasnt mean or rude or said anything derogatory. he was rude because he literally said NOTHING at all and did this on purpose. as a cashier its literally your duty to greet a customer and at the very least give a price. He did nothing of the sort. He didnt even give a price! he just rang everything up and rudely...stood there...RUDE AS HELL. i have encountered all types of RUDE cashiers but NEVER one this bad who just stands there and RUDELY ignores a customer on purpose. this thing nasty spic creep was TERRIBLE and he did it on purpose...he rang all my items up...and just stood there...or annoyingly.. and turned his head away...what as if he's too good to say anything to me? he purposely made it a point to not say a SINGLE word to me. im a female..and i assume its because im an attractive female and this is a disgruntled ugly orlando male who hates attractive women and has to put them down because the nasty rude thing is insecure and pathetic...most orlando males are jealous insecure dumbfuks who treat pretty women like trash...and enjoy abusing them and even random strangers. I have NEVER encountered a cashier who has said NOTHING to me...not even a PRICE. forget the greeting...you can say your total is this...this ### creep said NOTHING. he just seemed to purposely want to treat me like crap this way. It worked...he upset me and im sure that was his goal. why..who knows the people in this city are crazy and weird...and disturbed backwards sick people. the description of this creep ### is 5 10 spic and RUDE as hell. is this what their parents taught them, how to treat people-- especially at their jobs...IGNORE THEM? i work in customer service and even to the RUDEST customers i will talk to them, but this jerk of a non cashier thought it would be good to totally ignore some good customer coming in...couldnt even say a price? VERY RUDE...why are sickos like this even working as cashiers when they arent doing their jobs at all and treating people this way...wal-mart workers are always these illiterate rude people not all of them but so many...

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Ghost8531
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Jun 10, 2023 11:31 pm EDT

WTF?! How white of y'all.

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RarelyComplain
Warren, US
Feb 18, 2013 1:08 pm EST
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I presume this was your first visit to a Wal Mart? Illiterate minority and rude are the qualifications to work at one of their checker stands. It's policy.

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Walmart rude nasty cashier abusive to women for no reason spic trash

wal-mart at alafaya/mcculloch in oviedo florida employs nasty rude cashiers who are braindead and mean...

went to walmart neighborhood market and dealt with a really nasty cashier...he wasnt mean or rude or said anything derogatory. he was rude because he literally said NOTHING at all and did this on purpose. as a cashier its literally your duty to greet a customer and at the very least give a price. He did nothing of the sort. He didnt even give a price! he just rang everything up and rudely...stood there...RUDE AS HELL. i have encountered all types of RUDE cashiers but NEVER one this bad who just stands there and RUDELY ignores a customer on purpose. this thing nasty spic creep was TERRIBLE and he did it on purpose...he rang all my items up...and just stood there...or annoyingly.. and turned his head away...what as if he's too good to say anything to me? he purposely made it a point to not say a SINGLE word to me. im a female..and i assume its because im an attractive female and this is a disgruntled ugly orlando male who hates attractive women and has to put them down because the nasty rude thing is insecure and pathetic...most orlando males are jealous insecure dumbfuks who treat pretty women like trash...and enjoy abusing them and even random strangers. I have NEVER encountered a cashier who has said NOTHING to me...not even a PRICE. forget the greeting...you can say your total is this...this ### creep said NOTHING. he just seemed to purposely want to treat me like crap this way. It worked...he upset me and im sure that was his goal. why..who knows the people in this city are crazy and weird...and disturbed backwards sick people. the description of this creep ### is 5 10 spic and RUDE as hell. is this what their parents taught them, how to treat people-- especially at their jobs...IGNORE THEM? i work in customer service and even to the RUDEST customers i will talk to them, but this jerk of a non cashier thought it would be good to totally ignore some good customer coming in...couldnt even say a price? VERY RUDE...why are sickos like this even working as cashiers when they arent doing their jobs at all and treating people this way...wal-mart workers are always these illiterate rude people not all of them but so many...
I am so sick of disgrunted rude jealous ugly men who are insecure and abuse pretty women for no reason...you sickos need to get a life you rotten ###! you find these freaks everywhere esp in orlando its the worst full of sick males, and with no manners morals or decency and even do this at their jobs!

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linda5622
, US
Feb 18, 2013 3:59 am EST

i went to walmart neighborhood market and dealt with a really nasty cashier...he wasnt mean or rude or said anything derogatory. he was rude because he literally said NOTHING at all and did this on purpose. as a cashier its literally your duty to greet a customer and at the very least give a price. He did nothing of the sort. He didnt even give a price! he just rang everything up and rudely...stood there...RUDE AS HELL. i have encountered all types of RUDE cashiers but NEVER one this bad who just stands there and RUDELY ignores a customer on purpose. this thing nasty spic creep was TERRIBLE and he did it on purpose...he rang all my items up...and just stood there...or annoyingly.. and turned his head away...what as if he's too good to say anything to me? he purposely made it a point to not say a SINGLE word to me. im a female..and i assume its because im an attractive female and this is a disgruntled ugly orlando male who hates attractive women and has to put them down because the nasty rude thing is insecure and pathetic...most orlando males are jealous insecure dumbfuks who treat pretty women like trash...and enjoy abusing them and even random strangers. I have NEVER encountered a cashier who has said NOTHING to me...not even a PRICE. forget the greeting...you can say your total is this...this ### creep said NOTHING. he just seemed to purposely want to treat me like crap this way. It worked...he upset me and im sure that was his goal. why..who knows the people in this city are crazy and weird...and disturbed backwards sick people. the description of this creep ### is 5 10 spic and RUDE as hell. is this what their parents taught them, how to treat people-- especially at their jobs...IGNORE THEM? i work in customer service and even to the RUDEST customers i will talk to them, but this jerk of a non cashier thought it would be good to totally ignore some good customer coming in...couldnt even say a price? VERY RUDE...why are sickos like this even working as cashiers when they arent doing their jobs at all and treating people this way...wal-mart workers are always these illiterate rude people not all of them but so many...

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linda5622
, US
Feb 18, 2013 3:44 am EST

this is about the neighborhood market walmart on alafaya near mcculloch. this complaint is about a stupid rude cashier...who purposely said NOTHING to a customer just to be a jerk. I went to this cashier...some idiot spic jerk...he didnt say a WORD to me. ok fine he didnt greet me..say hi how are you...or anything. however at least...you can say..your total is...he said NOTHING. the entire transaction this ###...said NOTHING. he did it on purpose of course...just to be RUDE. why...who knows? he's rude to attractive women like most ugly orlando males who are jealous/insecure and want to upset/anger them it seems. I found it crazy that the entire transaction he said NOTHING...that is ABSURD AND UNCALLED FOR. now i have dealt with MANY rude cashiers in my life...but i have NEVER encountered one who says not one single word to someone...thats your JOB...to say SOMETHING. you can't just stand there and say NOTHING to a customer...it was very very upsetting...because of how unnatural/abnormal it is. i have NEVER in my life encountered this and this jerk rude a**hole working there shouldn't even be WORKING as a cashier if he can't do his job at all and finds it fun to ignore customers completely and treat them like crap. he didnt even bring up the total...he just rung everything up like a ### spic and looked away...RUDE...i was about to say...wow really? you cant even give a total... is that how they teach you how to be a cashier? it almost seems as if he was trying to provoke me into getting upset which he was...and why? because im attractive and he is an ugly insecure orlando loser male who picks on attractive women? crazy people in this city... abnormal sick and weird...and at this awful wal-mart...beware...the psycho wal-mart trash can't even do their jobs and find it humorous to treat customers like crap and say nothing ot them at all and look away for no reason... I know this drill because there are many insecure sick males out there...when they encounter attractive women they aren't intimidated...they literally will ABUSE them for fun out of insecurity...they try to provoke or anger them or just treat them really badly...they are VERY rude for no reason and thats what this ### did for no reason. ive also encountered rude cashiers before...who dont say anything to you-- rarely but it happens...but at the very LEAST they give you the total... but the manner of RUDENESS this jerk showed...i cant describe...kind of like...hey im going to purposely not say a single word to you...and just be a jerk...### like this who cant even speak to customers at all shouldnt even BE working as cashiers...

Walmart Customer Reviews Overview

Walmart is a leading retail giant that offers a wide range of products at affordable prices. With over 11,000 stores worldwide, Walmart has become a household name for millions of shoppers. The company's online store, Walmart.com, has also gained immense popularity among consumers.

Walmart.com has received numerous positive reviews from customers who appreciate the convenience of shopping from the comfort of their homes. The website is easy to navigate, and customers can easily find the products they are looking for. The site also offers a wide range of products, including electronics, home goods, clothing, and groceries.

Customers have praised Walmart.com for its competitive pricing, with many stating that they have found products at lower prices than other online retailers. The website also offers free shipping on orders over a certain amount, which is a significant advantage for customers.

Walmart.com has also received positive reviews for its customer service. The company has a dedicated customer service team that is available 24/7 to assist customers with any issues they may have. Customers have praised the team for their prompt and helpful responses.

Overall, Walmart.com has received overwhelmingly positive reviews from customers who appreciate the convenience, affordability, and customer service offered by the website. With its wide range of products and competitive pricing, Walmart.com is a top choice for online shoppers.

Walmart In-depth Review

Product Range and Variety:

Walmart offers a wide range of product categories to cater to diverse customer needs. From groceries and household essentials to electronics, clothing, and furniture, they have it all. The variety of products available is impressive, with numerous options within each category. Walmart also offers a mix of well-known brands and their own private label products, ensuring quality and affordability.

Pricing and Value for Money:

Walmart's pricing strategy is competitive, offering affordable options for budget-conscious shoppers. Their prices are often lower compared to competitors, making them a go-to choice for value for money. With their everyday low prices and frequent promotions, customers can save significantly on their purchases without compromising on quality.

Customer Service and Support:

Walmart provides multiple customer service options, including phone, email, and live chat, ensuring convenience and accessibility. The responsiveness and helpfulness of their customer support team are commendable, as they strive to address queries and resolve issues promptly. Their return and refund policies are customer-friendly, allowing hassle-free returns and exchanges.

Online Shopping Experience:

Walmart's website is user-friendly and easy to navigate, making the online shopping experience seamless. The checkout process is smooth, and they offer various payment options, including credit/debit cards and PayPal. Product information is readily available and accurate, helping customers make informed purchasing decisions.

Shipping and Delivery:

Walmart provides a range of shipping options, including standard, expedited, and free shipping for eligible orders. Their delivery speed is reliable, with most orders arriving within the estimated timeframe. The packaging is secure, ensuring products are well-protected during transit, and customers receive their items in excellent condition.

Customer Reviews and Ratings:

Customer reviews and ratings for Walmart are generally positive. Customers appreciate the wide product selection, competitive prices, and reliable service. Some common positive feedback includes fast delivery and helpful customer support. Negative feedback often revolves around occasional product availability issues or delays in customer service response. Overall, customer satisfaction with Walmart is high.

In-Store Experience:

Walmart stores are known for their cleanliness and organization. Shelves are well-stocked, making it easy for customers to find what they need. The staff is generally helpful and knowledgeable, assisting customers with their inquiries and providing guidance when needed.

Community and Social Responsibility:

Walmart is committed to social and environmental responsibility. They have various initiatives in place to promote sustainability, such as reducing waste and supporting renewable energy. Walmart actively engages with local communities through charitable donations and volunteering efforts, making a positive impact on society.

Loyalty Programs and Discounts:

Walmart offers loyalty programs like Walmart+, providing members with benefits such as free shipping, fuel discounts, and access to exclusive deals. They also have regular discounts and promotions, allowing customers to save even more. These programs provide significant value to frequent shoppers at Walmart.

Overall Rating and Recommendation:

Based on the evaluation of different aspects, Walmart deserves a high rating. Their extensive product range, competitive pricing, and excellent customer service make them a top choice for shoppers. Whether you prefer online shopping or in-store experiences, Walmart caters to your needs. We highly recommend Walmart to customers looking for quality products at affordable prices, backed by reliable service.

How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

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Contact Walmart customer service

Phone numbers

+1 (800) 966-6546 +1 (800) 925-6278 More phone numbers

Website

walmart.com

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ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Walmart Customer Service. Initial Walmart complaints should be directed to their team directly. You can find contact details for Walmart above.

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Use this comments board to leave complaints and reviews about Walmart. Discuss the issues you have had with Walmart and work with their customer service team to find a resolution.