Vodacom / vodacom high data usages

South Africa

I'm currently on a average usage of 1.3G per day. I am on a red VIP package which is R2000 per month. I also have a router with 5G data. It is the 18th of the month and all of this data has literally disappeared, i have been through 24G already. When i phone the call center they say they have logged a query, but unfortunately the response i get is NOBODY CAN HELP ME. They will be able to give information on the 2nd of February, meaning i will have to buy 19.3G again before they give me feedback. i have tried multiple times phoning to try and get some more information, but as soon as i mention i need assistance with high data usage they cut my line.
Ref [protected]
Cell no +[protected]

Jan 18, 2017

Post your comment