Vodacomvodacom chatz hillcrest

worst customer experience, called the store, dealt with Nadia and comfirmed stock of sony xperia xa ultra, went to the store, signed the papers and was given a sony xperia xa. Upon querying, she tried to assure me that it was an ultra when it was not. Proved the phone was not an ultra, then was offered a samsung a7 for R289 which we agreed to. waiting for stock to arrive and didnt get a call back for 3 days. I called the store to find out what was going on and she informed me that they cannot offer me that deal anymore. I complained about the bad service and she started to get very rude. she has totally damaged my opinion of vodacom. I will be changing networks soon.

May 17, 2017

Post your comment