Vodacom / unlawful charges and no response
In August 2016 we realised that we are being billed for data charges on a sim card that we no longer have. When we contacted Vodacom they informed us that this doesn't look right and they advised us to block the number - we blocked it and guess what, the charges came again from Vodacom and then we blocked the bank account to not pay Vodacom. With the result - now Vodacom blocks all our accounts.
So here is the problem - Vodacom said that they are busy sorting it out on their side (as promised by Moeriedah Fredericks - on several occasions) we are now 4 months down the line without success. These cell phone numbers are linked to incubators where we keep human embryos in - if these incubators fail or has any problems - LIFES ARE LOST!! Explaining this to Vodacom hasn't worked and as from the above it is clear that this is affecting lives and they just don't give a damn about this!!
Can somebody please advice what is happening as Moeriedah seems to have disappeared from the face of the earth with her empty promises - my reference for her "assistance" A2-1X2R-G3L3FY AND EC-0473-19VTK9 AND S3-G302U-U3EQZ AND EC-047P-20H426 - - -> What a joke right??
I hope that you can assist me.
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