Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Vodacom / unauthorised account charges

Posted: Jul 17, 2017 by   User 
Complaint Rating:  0 % with 1 votes
0% 1
I took My Gig 10 contract with Vodacom for 24 months amount to R329 per month last year in June. My nightmare started when I went to Menlyn Vodacom around December 2016 to put a limit on my 10 Gig data.

Not sure what the lady did who was helping me. I am now getting these charges on top of the R329, called vodafone live an extra R250 plus every month started after I visited Menlyn Vodacom. Its been 6 months now paying for this exra charges. please stop this account and please refund me all my monies accumulated because of this. Dont have a clue why I am paying for vodafone live. I did send emails to customer service, been at Woodlands Vodacom did not get any help.
Complaint comments Comments (0) Complaint country South Africa Complaint category Unauthorized Charges

Post your Comment

Pl Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

Vodacom Logo Vodacom
Customer Care Service
Block H, Metropolitan Office Park 82 Wessel Rd
South Africa
+27 82 111
View Full Information
Contact Us

Reply to