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Vodacom / unauthorised account charges

1 South Africa

I took My Gig 10 contract with Vodacom for 24 months amount to R329 per month last year in June. My nightmare started when I went to Menlyn Vodacom around December 2016 to put a limit on my 10 Gig data.

Not sure what the lady did who was helping me. I am now getting these charges on top of the R329, called vodafone live an extra R250 plus every month started after I visited Menlyn Vodacom. Its been 6 months now paying for this exra charges. please stop this account and please refund me all my monies accumulated because of this. Dont have a clue why I am paying for vodafone live. I did send emails to customer service, been at Woodlands Vodacom did not get any help.

Jul 17, 2017

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