Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Vodacom / sim doesn't work/bad service

Jun 4, 2015
0% 1
Contact information:
Cape towns
After much trouble trying to upgrade, I still can not get anywhere with vodacom and it's staff.

It pains me the amount of distress such a large organisation can cause as a result of inconveniencing paying customers.

So many issues which are documented but so little help!

No response from the online email addresses. No response from the consultant (see mail below) nor any help from the call centre.

After much of my troubles, I still am paying for a contract sim - not working-2 weeks, paying for another brand new phone (s6) whose battery does not last more than a few hours.

I have been on and off the the phone at my time and expense, and to think this isn't that complicated.

How can vodacom get it so wrong but still get away with it.

Post your Comment

Vodacom Logo Vodacom
Customer Care Service
Block H, Metropolitan Office Park 82 Wessel Rd
South Africa
+27 82 111
View Full Information

Reply to