SUBMIT A COMPLAINT

Vodacom / most terrible mobile service provider - vodacom

Vodacom Corporate Park Building 82 Vodacom Boulevard1687 Midrand South Africa See more at http wwwyellosacoza company 346973 vodacomheadofficesthashIbfhanDWdpuf, ZA
Contact information:

I took a new contract with Vodacom & was given the run around from the word go. Everything that they could do wrong, from by name to courier dates & even gave me the incorrect size sim card, not forgetting they did not port my number as requested numerous times. I honestly made over 15 calls to Vodacom & each call takes an average of 1 hour by the time we get bounced around by each department who are eager to let you know that the other departments are at fault. So eventually I decided to return the phone as my problems were not solved. Vodacom has a worldclass debtors system as they do not forget to debit your as quick as lightening. Now after the phone is returned I await my refund, after 20 more calls @ 1 hour per call, 3 months & a page full of references & names I still wait in anticipation for someone to help.

Ty
Nov 18, 2016

Post your comment