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Vodacom Knysna Branch / poor client service

Vodacom shop Knysna Woodmill Walk Shop7A West End Mall, Main road, Knysna, South Africa

On 08 Dec 2015 I handed my BlackBerry for repair. I was told that it would be couriered to George the next day. Upon request at the George Branch on 15 December regarding the progress, I was informed that the cellphone is still in Knysna and has not yet been received at Vodacom George. How can a cellphone take a week to courier from Knysna to George (120km). Is this what Vodacom proud itself on, this is pathetic service from Vodacom. Job no [protected]

Re
Dec 15, 2015

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