Vodacomcontracts and activations

I have been trying to get my business contact activated from over a month.

My number was origianally on contract but then i cancelled it, paid the balance up in full during October with the intention of moving it from prepaid to a new business premium contract.

I have called the call center on numerous occassions, with no one able to assist advising it has been escalted bit days, weeks and months pass by with no change.

I open anther account for the new business which was done in a few days and thay account is active, but my original contract still has not been done.

The vodacom store consultant is calling daily to try resolve the matter amd everyday theu say it will be done and then nothing is done.

I habe been in contract with vodacom for over 10 years and this is completely unacceptable.

I will be cancelling all subscriptions an contracts of this is not resolved quickly.

Dec 08, 2018

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