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Vodacomadditional contract sim

Review updated:

Ive been contacted by a Vodacom Agent round about 18/10/18 for a data deal which wont affect my current installments. After clearly explained to her and her Supervisor that I dont want to pay any additional monies on top of existing contract, they assure over a recorded telephone call that I wont pay any extra funds on top of my existing contract, infect I will save. I also ask her that this is not a 24 month renewal.
I phoned Vodacom on the 30th 4 days after the delivery of the device just to confirm no additional contract. On return my suspicion of rhis whole rhing was correct, the lady at Vodacom did mislead and provide false information knowingly after a client repeatedly ask to confirm that he wont be charge any additional fee. I than request the lady to logg an internal complaint which is stil not resolved

Vodacom

Wh
Nov 25, 2018
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Comments

  • Da
      Dec 02, 2018

    This network it is up to [censored] I did not receive my monthly airtimemail and when I called in theye to me that I did receive it and I used in on the Internet when I was connected to the WiFi and i have whatsapp tickets, the staff do not know what's the hell they are doing worst network ever

    0 Votes
  • Da
      Dec 02, 2018

    This network it is up to [censored] I did not receive my monthly airtime nd when I called in they said to me that I did receive it and I used in on the Internet when I was connected to the WiFi and i have whatsapp tickets, the staff do not know what's the hell they are doing worst network ever

    0 Votes

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