Visions Electronics / poor service!
I had purchase a tv and speaker system from visions 6 months ago for $3k, we agreed on payment for 1 yr (12 months) no intrest! We put down $500 and signed up for credit with dashardan (Spelling) visa. We received no bill for 2 weeks we realized these things take time so we waited for a month, finally we called in they had no record of our information and no invoice, so we resorted to waiting a bit longer. We got fed up and went directly to the store to ask them to pull up our information... Nothing. We were confused as to why we are not being billed. No one would inform us of what we should do. Most people would have thought they got a free tv and never bothered to call. 6 months later I have the collection agency searching for me contacting my family. Saying I owe them $4k (More than what I payed for the tv) we went back to visions with the information about our account from the collection agency and the pulled up our purchase... My name address and phone number were all incorrect not to mention the dull minded employee copied it off my drivers license. Visions fault! Now I am being forced to pay a lump sum of $4k money which I cant just thow down! Hence the reason we were paying monthly!!! Visions ignored my complaint said it was no longer there problem and gave my 100 phone numbers to call and was transfered to everyone I talk to. I am very upset and would like visions to take back there 6 month old tv in perfect condition and pay the credit agency the money owed! Cuz I don't want there tv, next time I am going to best buy!
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