Rockville Audio

I recently ordered some audio wire from Rockville Audio, and I have to say, I was pretty disappointed with what I received. I ordered 50 feet of #14 copper wire, but what I got was definitely not copper, and it was definitely not #14 wire. I've been an electrical contractor for over 50 years, so I know my wire, and what they sent me was #16 stranded steel wire. I mean, come on, guys, that's not even close!

I even checked the stamp on the wire, and it said it was #14 copper wire, but clearly that was a lie. I've included a photo so you can see for yourself. The wires on the bottom are what they sent me, and as you can see, they're not copper and they're not #14 wire. The wires on the top are what #14 copper wire should look like.

I bought this wire from Autozone, but I'm still pretty upset with Rockville Audio. I mean, if they're going to lie about something as basic as the type of wire they're selling, what else are they lying about? I sent them an email about the issue, but I haven't heard back from them yet. Honestly, I wouldn't recommend buying anything from Rockville Audio. They're clearly not trustworthy.

I gotta say, my experience with Rockville Audio was a real bummer. I mean, they're super nice when they're taking your money, but when it comes to actually fixing any problems with their equipment, forget about it! I've been trying to get in touch with their customer service department for weeks now, and I haven't gotten a single call back. It's like they don't even care about their customers once they've got their money.

And don't even get me started on the quality of their products. I thought I was getting a good deal, but it turns out their equipment is just straight up trash. I've had nothing but problems with it since I bought it, and when I tried to get some help from Rockville Audio, they just gave me the runaround. It's like they don't even stand behind their own products.

I know every business has unhappy customers, but this is just ridiculous. I wouldn't recommend Rockville Audio to anyone. If you're thinking about buying from them, do yourself a favor and spend a little extra money to go with a more reputable company. Trust me, it's not worth the hassle.

The one positive thing I learned from this experience is to always check reviews before buying anything. I wish I had done that before I bought from Rockville Audio. Hopefully my terrible experience can help someone else make a better choice. Good luck out there, folks.

I recently made a purchase on Rockville Audio's website for a stereo receiver and paid a total of $631.17. The delivery was handled by Fed Ex, but unfortunately, the package was left on my front porch and was stolen by a porch pirate. I immediately contacted Fed Ex to report the incident, but they referred me back to Southern Electronics, the parent company of Rockville Audio.

I have been trying to get assistance from Southern Electronics in resolving this issue, but all I have been getting is the run around. I was hoping that they could help me file a claim with Fed Ex for their negligence in leaving a valuable item like a stereo receiver unattended on my porch. This is a clear case of negligence, and I am disappointed that neither Southern Elec. nor Fed Ex is taking this matter seriously.

As a retired police officer from Phoenix, I cannot afford to do business with companies that do not take their customers' concerns seriously. I am out $637.17 and left with no stereo receiver. I strongly advise against buying from a company that uses Fed Ex for their deliveries. This incident has left a sour taste in my mouth, and I hope that other customers do not have to go through the same ordeal.

In conclusion, I am deeply disappointed in both Southern Electronics and Fed Ex for their lack of concern and assistance in resolving this issue. I hope that they take this matter seriously and provide me with the necessary support to file a claim and recover my lost funds.

I gotta say, my experience with Rockville Audio has been a real bummer. I had to deal with this guy named ARVYN, and let me tell you, he was the worst customer service rep I've dealt with in years. He didn't seem to care about my concerns, and just followed a script instead of actually listening to me. And to top it off, he wouldn't even let me talk to a manager!

It's no surprise that Rockville Audio has such low ratings on sites like Better Business Bureau, Sitejabber, and Complaintsboss. I mean, their average rating is like 1.8 stars! My experience with them over the past couple months has been a total reflection of those reviews.

I've tried emailing them and asking for tech support, but I haven't gotten any answers. It's like they don't even care about their customers. It's really unprofessional, if you ask me.

I've placed a few orders with them, including ***, ***, ***, and ***. But honestly, I don't think I'll be ordering from them again. I'll keep posting about my experience and filing complaints until I can actually speak to someone in charge. It's just so disappointing that they've walled themselves off from their customers like this. The overseas call center is trying their best, but they can only do so much when they're stuck following a script.

Don't even bother with this company. I bought their tm150 tower speakers and the buttons broke in less than a year. It's impossible to control any of the settings like volume or bass now. I mean, what's the point of having speakers if you can't even adjust the sound? I was hoping the warranty would cover it, but it turns out they don't even sell replacement remotes separately. So I tried contacting them a few months later to see if they could help me out, and all they said was that I could buy a remote for $20. Really? I thought it would be covered under the warranty, but apparently not. I mean, they even told me before that they would send me a replacement remote for free, but now they won't even honor that.

Overall, I'm extremely disappointed in Rockville Audio. Yes, the speakers may sound good for the price, but what's the point if they break so easily? It's not just the remote that's the problem either; one of the foot pads broke off within a year too. And on top of all that, the first set of speakers they sent me didn't even work! I had to wait for a replacement to come in the mail, which was a huge hassle.

If you're looking for a reliable company with quality products, don't waste your time with Rockville Audio. They're just not worth it. There's a reason why they only have a 2 star rating overall. Trust me, you'll just end up with overpriced firewood. So save yourself the trouble and find a different company to buy from.

• Let’s start with ARVYN- the worst CSR I have dealt with in decades and with multiple industries. Unprofessional, doesn’t listen, and won’t think- only does what the prompts tell him to do. PLUS will not allow you to be connected to a Manager.

• It is no wonder that your company has below 2-star ratings format least three services- Better Business Bureau, Sitejabber, and Complaintsboss. The average is like 1.8. My experience with you over the past two months totally reflects these reviews.

• I will continue to post and file complaints until I speak with a Manager in the United States… So sad that you have walled-off your company management from actual contact with customers. The overseas call center tries hard but cannot think outside of the screen prompts!

No answers to my emails, no answer to having tech support contact me… totally unprofessional company! I now have $1200 worth of equipment they told me to buy and it doe not work as they stated...

orders- 697557,688490, 700008, 650775

I gotta say, my experience with Rockville Audio was not so great. Like seriously, I can't even put into words how bad it was. From the get-go, it was pretty obvious that the people running this company have no clue what they're doing. It's like they just don't care about anything except for taking people's money.

So I ordered something from them, and of course, they didn't follow through with what they promised. At first, I thought it was just a minor mistake, but then I realized their incompetence was causing me to lose business opportunities. I mean, c'mon man, it's common decency to do what you say you're gonna do.

The worst part is that they don't seem to care about the consequences of their actions. It's like they think they can just take people's money and do whatever they want. I'm telling you, this is not how you run a business. They're a complete disgrace to the business community.

To sum it up, I wouldn't recommend Rockville Audio to anyone. And honestly, my experience with them was so bad that I wouldn't be surprised if they end up going out of business soon. Don't waste your time or money on these clowns.

I recently came across Rockville Audio while searching for a good audio receiver online. I was drawn to their RPA60BT V2 receiver which was described as having a 5.2 audio setup. But when I checked another page for the same product, it was listed as a 2.0 unit instead. I was confused and needed some clarification so I decided to give Rockville Audio's tech support a call.

The representative who answered my call was helpful and patient. They explained that the real spec for the RPA60BT V2 was 2.0 or stereo, not 5.2 as I had initially thought. I was pleased with their professionalism and expertise. However, I had never heard of "Rockville Pro Sound & Lighting" before, so I decided to do some research and read customer reviews for the company.

To my dismay, most of the reviews were negative, with an average rating of 2 stars at best. I was surprised to find out that there were so many complaints and unresolved issues from previous customers. It made me hesitant about ordering from Rockville Audio and getting their product.

Despite my disappointment, I was determined to find a good 5.2 receiver for my audio setup. I continued searching for other options and eventually found a receiver that met all my needs. Although I didn't end up purchasing anything from Rockville Audio, I appreciate the assistance I received from their tech support and the opportunity to learn more about their company.

In conclusion, if you're considering purchasing from Rockville Audio, I advise you to do your research first. Take the time to read customer reviews and check the product specs to ensure that you're getting what you need. While Rockville Audio may not be the right choice for everyone, they do have some decent products that you might be interested in.

I was really excited to get my hands on the Rockville 10 inch sub and amplifier combo kit from Rockville Audio. I placed my order on the 28th of October, 2021 through AudioSavings. The next day, I received an email stating that my order had already shipped and that I should expect it to be delivered on the 4th of November, 2021.

Sadly, I was truly disappointed that I never got any other update after that, and it's already the 5th of November, 2021, and I have not received anything yet. I thought about reaching out to them to know what was happening with my order, but then I thought to just request a refund instead. When I reached out to them about the refund, they said it was impossible since the order had already shipped.

I was really surprised, and I couldn't believe it. How come did it already ship when I didn't even receive any other update after the first email on the 29th of October, 2021? I thought they were lying, but then I did some research and reached out to FedEx to understand the kind of situation it was.

At this point, I got frustrated because FedEx told me that they had not received any shipment from the supposed sender at all. So, I quickly reached out to Rockville Audio to let them know what I had been told by the delivery company; however, I just kept getting a run-around and no proper explanation. It is really disappointing, and I regret ordering from these people. I feel like I have just got scammed.

It's such a shame that this is the experience that I had with Rockville Audio, and I wouldn't advise anyone to order from them. Their customer service was not helpful at all, and it seemed like a scam. Therefore, be careful when shopping from this website, and take some cautionary steps to avoid going through the same terrible experience that I had.

I was really disappointed with Rockville Audio, and would strongly urge anyone considering buying something from this website to stay away. I made a purchase for $197, but my item never arrived, and I have not been able to get in touch with customer service to resolve the issue.

It seems that Rockville Audio is operating as a scam, taking people's money without delivering their products. They claim that the issue is with FedEx, but I'm not convinced that this is actually the case. It seems much more likely that they are using this as an excuse to keep people's money without having to provide anything in return.

I've tried to get a refund, but they have been completely unresponsive. I feel like I've lost my money for good, and I'm really angry about it. I strongly advise other people to avoid doing any business with this company - sadly, it seems like a big scam.

I made an order for the HT S56 product from Rockville Audio website on the 9th of December 2020. They gave me a FedEx shipping number that same day, but I haven't seen my product as of December 23,2020. Having communicated with Rockville through email, they claimed that the Covid-19 pandemic caused the delay in the delivery. To me, this isn't acceptable because the delay has gone for over two weeks.

Rockville also claimed that FedEx is experiencing a shortage of trailers due to the high demand. However, they can't refund me because the product is shrink-wrapped and on a pallet inside a trailer. I felt like I should have researched more about Rockville Audio before buying from them as most of the reviews are bad. If you are wise, I recommend that you steer clear of this company and find a more reputable brand with good reviews.

It's frustrating to have to wait so long for a product that I ordered online, and the lack of transparency from Rockville Audio is even more frustrating. As a customer, I expect a certain level of service, and I didn't get that from this company. Therefore, it's important to do your due diligence before purchasing any product online to avoid such situations. I wouldn't buy anything from this company again, and I wouldn't recommend them to anyone.

So, let's talk about Rockville Audio. They claim to be experts in audio and have a wide range of products on their website. However, I had a really bad experience with them.

First of all, they claim to test their speakers at 4000 watts, which is way higher than the speakers are actually designed for. This can potentially damage the speakers and render them useless. Most companies only test their speakers at the designed wattage, but Rockville Audio seems to have a different approach.

When I contacted them about this issue, they didn't reply for days. It was frustrating not getting any response from them. When I finally got an answer from them, it was disappointing. They didn't give me any explanation or assurance that my speakers were okay. Instead, they just told me what I already knew.

When I asked for a refund of my $400, they didn't give me any answer for days either. It's not good customer service to keep your customers waiting for so long. I think they should have sent my money back as soon as possible, but they seemed to be dragging their feet on it.

I work in car audio installation, and I know that you need to be careful with the speakers you use. Testing them beyond their limits can cause damage and degrade their performance. I'm disappointed that a company like Rockville Audio, which claims to be experts in audio, doesn't seem to understand this basic principle.

Overall, I had a terrible experience with Rockville Audio. I wouldn't recommend them to anyone, and I'm definitely not going to do business with them again. I think they need to reassess their approach to customer service and quality testing. Until then, I'll be looking for a different supplier for my audio needs.

I gotta say I had a pretty bad experience with Rockville Audio. The thing is, I ordered something way back in March, but I never received it from FedEx. At least that's what I thought at first. Now I'm not even sure if Rockville even shipped it out in the first place, cuz when I got in touch with FedEx they told me to open an investigation with Rockville. So I did, and they told me they'd look into it for me.

But, like, a whole month went by and I still hadn't heard anything back. I called them up three more times after that and all I got was radio silence. Then on the 29th of June, I finally had enough and asked for a refund. I was put on hold for ages and then told that they had issued the refund and I should get it within 5-7 business days. That was over a week ago and still no dice.

Let me tell you, this was supposed to be a birthday gift for my husband and he never even got it. I'm super disappointed and honestly, it feels like Rockville doesn't care at all about their customers. I wish I had read some reviews before ordering from them cuz I don't think I would have bothered. Overall, terrible customer service and just an all-around bad experience.

I had a bit of a disappointing experience with Rockville Audio when I was looking to buy a new set of speakers. I came across their site while browsing on eBay and thought I'd give them a shot. Unfortunately, things didn't go quite as smoothly as I had hoped.

To start off, they ended up sending me the wrong speakers. I was pretty frustrated about this because it was such a basic mistake to make. I contacted them to let them know and they did at least give me an RMA and a return label. So far so good, right?

Well, when I asked them to send me the speakers I had originally purchased, I never heard back from them. No response at all. I wasn't sure what was going on, so I just returned the wrong speakers they had sent me and waited to hear back.

When they received the speakers, they gave me a partial refund. The reason they gave me was that the box had been opened. Which was true, since I had had to open it to see that they had sent me the wrong thing. But the product was never removed and it was never used- I promise!

That wasn't the end of things, either. Rockville Audio then charged me for the return shipping. I couldn't believe it! I'd never dealt with a company before that had made a mistake and then charged me for their error. And on top of all that, they didn't answer any of my emails!

I was pretty frustrated with them at this point, so I asked eBay to step in and help. I'm happy to report that they did manage to make things right in the end by refunding me the rest of the money that Rockville had held back. But man, what a hassle!

I am absolutely fuming right now, and if it were possible to give zero stars, I certainly would. I made the mistake of ordering a complete system from Rockville Audio, and it is safe to say that it has been an absolute nightmare from start to finish. Firstly, I received an incomplete order and to make matters worse, it was incorrect. It was delivered to me by audiosavings.com, who, as it turns out, are also a nightmare to try and get in touch with.

I frantically tried calling both companies on numerous occasions, hoping to speak to someone about the issue, but all I could get was the same recording by the same man, telling me that they could not answer calls from customers. To add insult to injury, when I sent emails to both companies, the only response I got was from eBay. Now, correct me if I'm wrong, but I didn't order from eBay - I ordered from Rockville Audio, who once again have proven themselves to be completely incompetent.

Determined to get to the bottom of things, I reached out to my credit card company who were eventually able to provide me with a phone number. However, when I called it, I discovered that the recording was from yet another company called E distributes - a company which, as it transpired, is permanently closed.

So, to recap: I have had to deal with four different companies (Rockville Audio, audiosavings.com, eBay and E distributes), each with their own phone number and email address, and yet despite all of this, I have received zero responses or answers. It goes without saying that their customer service is non-existent, and their business practices are extremely fraudulent.

As a word of caution, I would strongly advise anyone considering ordering from Rockville Audio or any of the aforementioned associated companies, to think twice. In fact, don't just take my word for it - check out their BBB ratings and you'll see that there are many complaints with the same issues. Believe me when I say that the nightmare I've had to endure is not something that you want to experience for yourself.

So, I gotta tell you about my experience with Rockville Audio. Ya see, I got this DVD headrest system with a touch-screen and earphones for my Acura, and I bought it last year through Walmart.com. I was so stoked, ya know? Like, this was gonna be such a game-changer for my kids on long car rides. But lemme tell ya, it's been a huge headache.

I've had to switch out the whole system four different times already in the past 10 months. Every time one of them breaks, Rockville (who I got it from) makes me take out everything - the remotes, the wires, even the headrests, and put it all back in the box to mail it back (I gotta pay for that too). And then, I gotta wait for weeks to get the replacement. One time they even sent it back without fixing anything, so I had to start all over and send it back again (again, at my expense).

I gotta say, these products are totally without value. They don't work. They're like a bad joke. The headrests keep malfunctioning, so it's like why did I even bother? I'm actually about to send it back for the fifth time now. It's like they just made these suckers to be decoration or something. Don't waste your time or your money with them. It's just a terrible idea that they didn't bother to make it good.