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Hitachi Customer Care Service

Hitachi Ltd

1-18-13, Soto-Kanda, Chiyoda-ku
Tokyo
Japan - 101-8608

Customer Support Phone Numbers

1800 448 224(Australia)
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+81 336 202 671(Head Office, Japan)
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+1 800 448 2244(United States)
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+44 162 858 5384(United Kingdom)
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+61 298 884 100(Australia)
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+43 124 5820(Austria)
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+359 29 805 065(Bulgaria)
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+420 244 460 753(Czech Republic)
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+852 21 138 883(Hong Kong)
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+60 320 318 751(Malaysia)
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+63 28 869 018(Philippines)
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+65 65 352 100(Singapore)
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+1 914 332 5555(United States)
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+44 162 858 5446(United Kingdom)
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+61 298 884 188(Australia)
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The United States
50 Prospect Avenue, Tarrytown, NY 10591

Canada
5450 Explorer Drive, Suite 501. Mississauga, Ontario, Canada L4W5N1

The United Kingdom
Whitebrook Park, Lower Cookham Road, Maidenhead Berkshire SL6 8YA

Australia
  • Locked Bag 2052, North Ryde, NSW 1670, Australia
  • Suite 801, Level 8, 123 Epping Road, North Ryde, NSW, 2113, Australia
Bulgaria
Business Center, Stefan Karadja, fl. 8, entr. D,  26, Vasil Kanchev St., BG -1510 Sofia, Bulgaria

The Czech Republic  
PO Box 52, 148 00 Praha 4, Czech Republic 

Finland
Lars Sonckin kaari 16, FIN-02600 ESPOO, Finland
Fax: +358 108 503 086
 
France
31 Bis Rue Du 35ème Régiment De L'aviation,zac Du Chene, 69500 Bron
France
Fax: +33 437 420 016 
Germany
Am Seestern 18, D-40547 Duesseldorf, Germany
Fax: +49 211 528 3819
 
Greece
1 Delfon Str., & 364 Kifissias Ave., 152 33 Chalandri, Athens, Greece
Fax: +30 210 683 5694 

Italy
Via Tommaso Gulli N.39, 20147 Milano

Poland
Al.Jerozolimskie 65/79,00-697 Warsaw, Poland
Fax: +48 226 307 731

Russia
23/2 Trubnaya ul., Millennium House, 4th Floor, Moscow, Russian Federation, 107045
Fax: +7 495 789 8461
 
Spain
Gran Via de Carlos III, 86. Planta 5a., Edificios Trade - Torre Este, 08028, Barcelona, Spain
Fax: +34 934 901 863
Sweden
Frosundaviks Alle 15, Box 3103, SE - 169 03 Solna, Sweden
 
The United Arab Emirates
PO Box 18008, Jebel Ali Free Zone, Dubai, UAE
Fax: +971 48 831 182

Hong Kong
18/F, Ever Gain Centre, 28 On Muk Street Shatin, N.T. Hong Kong
Fax: +852 27 838 535

India
Unit No. S 704, 7th floor, World Trade Center, Brigade Gateway Campus, No.26/1, Dr.Rajkumar Road, Malleswaram-Rajajinagar, Bangalore 560 055, India 
Fax: +91 804 269 8899

Malaysia
Suite 17.3, Level 17, Menara IMC, (Letter Box No.5), No.8, Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia
Fax: +60 327 132 855

The Philippines
Unit 8, 11th Floor Zuellig Bldg., Makati Avenue corner Paseo de Roxas, Makati City, Philippines 1225
Fax: +63 28 873 794

Singapore
7 Tampines Grande, #08-01 Hitachi Square, Singapore 528736
Fax: +65 65 351 533

Brazil 
Alameda Santos, 745 – 10º andar - Cj. 101 and 102, Cerqueira César, São Paulo, SP, CEP 01419-001
Fax: +55 113 284 0160

Mexico
Piedra # 200, Col. Jardines del Pedregal, C.P. 01900, Mexico D.F.
Fax: +52 555 481 2416
Plus

Hitachi Complaints & Reviews

Hitachi / Cooling problem continue

Ma
MARU1984 on Apr 12, 2018

Cooling problem continue I have bough1 nos Window AC 1.5 ton from Pathak Enterprises District Shahjahanpur (UP) 242001 ON Date11 May 2014. From the First season (at year 2014) AC giving trouble which was installed, H. No-363A, Baduzai First, Tarron Wala Bagh At Shahjahanpur. Then I informed &...

Hitachi, Ltd / hitachi a/c 1.5 ton defect product delivered

Th
Thanesh S on Oct 5, 2017

Dear Concern, We have purchased Hitachi split a/c 1.5 ton on 24th April 2017 from vasanth & co Asaripallam branch, Nagercoil. The installation was completed on 26th april 2017. From the day A/C connected it is not cooling enough to room and keep on running without cut off. I called and...

Hitachi Air Conditioner / After sales service

Ns
N_Sagark on Mar 27, 2015

Since 26th march the hitachi air conditioner is just lying like that only in my house and there is no one to come and install it, i purchased it from ezone chembur, kmall. The person for installations calls up, gives different location as a reason for not coming, at times he says hi...

Hitachi Sf - 90p / yellow mark

Th
thy1810 on Oct 24, 2014

Dear Hitachi, Im very upset with my first purchase from hitachi. Everytime after wash white clothes, some of my clothes will have yellow mark or stain (refer photo) . And it is hardly to clean by clean water. I have to soak with detergent & rewash by hand. I've done many time tube...

Hitachi Fridge - R - Vg710 P3m / Ggr / Services

Jo
Joyce Lee on Jul 16, 2014

Dear Sir or Madam Good day to you Would like to complaint regarding the Hitachi fridge model: R-VG710 P3M/GGR issue. This is 1st time purchased Hitachi home appliance products & dealing with Harvey Norman. I purchased unit from dealer, Harvey Norman branch Mid Valley Malaysia which...

Hitachi Home Life Solutions (I) Ltd. / Servicing / gas charging of faulty ac

Cl
Cleft.Praxis on Jun 21, 2014

Upon scheduled inspection of the 2 Ton Hitachi Window AC installed at my residence, on 26/03/2014, I was advised by Hitachi Authorised Service to go in for recharging of gas in the Unit. I was told that the Unit will have to be taken to the workshop for the purpose and will take around a...

Ex200 Hitachi Escavator / send me a very old merchine to what i paid for

Ro
roland plummer on Mar 27, 2013

good day, sir/madam.i would like to bring this horrable and high way robbery i have experience with the above mension company in china.i found this used equiptment company through trade key. i saw a very good used merchine that company has for sale, i contacted them a lady named shelly...

Hitachi Kaze 1. 5ton A / C / SWINGS NOT WORKING

De
DEEPAK 995 on Jul 15, 2012

MY NAME IS DEEPAK KUMAR MOBLE NO. 9872204533 I PURCHASED A WINDOW A/C KAZE MODEL ON 22/05/2012 V. INVOICE NO.26 FRM HITACHI OM & LIFE SOLUTION (INDIA) LTD., LUDHIANA (PUNJAB) .FROM DAY ONE SWING OF A/C IS NOT WORKING AND IT ALSO HAVE STARTING PROBLEM. FROM DAY ONE I AM COMPLAING TO THEIR...

Hitachi / service

Sa
sachin dutt on Jul 11, 2012

never buy a hitachi a/c as they have big before-sale promises but no after sale service...i bought a hitachi a/c from croma store on 06/07/2012 with a service promise of "installation within 48 hours". today after several reminders to their call centers i have got just one assurence that...

Hitachi / NO SERVICE and NO Customer SERVICE

Ab
ABhatia on Apr 14, 2012

Ok.. Just Another addition to "n" no. of betrayed, disappointed and exhausted customers of HITACHI. Dear Sir/ Madam, SUBJECT: SOS Please!!! I bought an HITACHI AC 1.5 Ton (from my very heard earned money), Last year on APRIL 29th, 2011 from ACE TECHNOMARK, GREAT INDIA PLACE, SHOP no. 230, NOIDA...

Hitachi / TV 60V500A

Hi
Hitachi Hater on Dec 13, 2011

We had a huge Hitachi TV. A 60", it was the biggest TV at the time. The screen went bad and we found out too late that all those models and the smaller 50" had same problem. We paid $4K for this TV and we didn't get a recall because Hitachi didn't issue one. To this day they are...

Hitachi LCD L32a01a / no service center

Fa
fahadhyd on Nov 3, 2011

I got a Hitachi LCD TV – L32a01A on 4th Apr 2010 for Rs. 38000. On 20th April 2011, the Hitachi LCD TV display suddenly crashed. I was able to hear only the audio and could not see the video. Hitachi’s service center not available in Hyderabad. and other local services they...

Hitachi 29&t. V / Non. Functioning

Tv

Dear Sir, I purchased a hitachi t.v.29" about 15years ago. We derived great viewing pleasure as the t.v gave us trouble free service.We have a sentimental value for this t.v and therefore do not wish to dispence with it.T.V modelisc2980fs/code121 serial no s9c002588.About a month ago the...

Camcorder DZ-HS300A / support policies

Bi
BillDin on Oct 20, 2011

I own a Hitachi Hybrid Camcorder that I paid close to $1, 000. In order to transfer videos from the device to the PC you need to use Imagemixer software that was bundled with the camcorder at time of purchase (no other way to do it according to Hitachi). I recently upgraded my desktop and...

Hitachi Window Ac - Win - Rat318hrd / INEFFICIENT COOLING

Sa
savita srivastava on Oct 11, 2011

my window ac is not working properly I have lodged the complaint to your Kanpur Office but they have not attend the complaint properly inspite of my various request to your service centre Kanpur (UP) . Please look into the matter personally & advice to your engineer to check cooling of my ac...

Hitachi / machine not working

Aj
ajay sehrawat on Aug 12, 2011

Sir, On 31/08/08 I bought a three door Hitachi freedge model no RS-37SVND FROM Varun Electronics Rohini Delhi.From the next month there was problem in the machine of ice not making.After that time I complaint so many times to Hitachi Customer Care, every time a executive come to my home...

Hitachi Air - Conditioner / auto swing not working

Po
poor service by hitachi on Jul 8, 2011

in window air conditioner auto swing is not working complaint no 11070500103 dated 5-7-11 but till now no body attend the complaint. area gorakhpur uttar pradesh

Hitachi / Split Ac (Follow Me Model) / New Purchased AC not functioning and company not attending the complaint

Sr
S R K HUSAIN on May 30, 2011

New Purchased AC not functioning and company not attending the complaint I WANTED THIS COMMUNICATION MUST REACH TO THE CHAIRMAN / CEO TO KNOW THE EXACT WORKING AND DEALING AFTER SALE OF THE PRODUCTS BUT COULD NOT DO BEAUSE OF NON PRODUCTION OF ACTUAL CONTACT NO> / MAIL ADDRESS BY CALL...

Hitachi Home & Life Solutions(India) Limited / Faulty Inner Motor of Split AC

Cs
C.S.Midha on May 20, 2011

I purchased a newly launched Hitachi Iclean split A.C. 1.5 T from Utility Trading Engineers Pvt. Ltd., Chandigarh on 18.4.2011 in the name of my wife. With in a week, it started gi ving trouble. As such, after trying for some more time, a complaint was registered with the customercare of...

Hitachi / Split Ac / Not attending to complaint in warranty

Ab
Abhijit Sen on May 3, 2011

I purchased a split AC of Hitachi on January 30, 2011 and in the last week of April, 2011 I first thought of using it. I discovered that the AC is not cooling. I called up the service center at Delhi (011-35324848) and was told that it would be attended to in 48 hours. An engineer came the...