Visions Electronics reviews & complaints 161 - 99
Visions Electronics complaints 99
Visions Electronics - bad installation
this is the worst place to install anything in your car they don't know how to install a simple radio and if you install something else with the radio forget it they gonna f*** everything inside your car I have a nice nice sports car with corvette engine I pay 6000$ for a radio one booster and 4 speaker I expect something good first thing the speacker was not enough strong I blow one the second day and the booster was not hook up properly left was right front was back. the basic sic anyway to make a short story I have to go back there like ten time to fix booster .xm radio onstar antena .speakers they f*** my interior pillar break my speaker grill I got a bad sound like wire toutch steel amplifier still make this bad noise after 2 visit ect ect too much to remember sic the menager of the install KURT hes ??? not good on service after sale not good to install nothing and a a...the last time I go there I tell him I don't want to go there again and fix it I got something else to do on my holliday he was arrogant the ten time and more I go there he promise me a lot of thing because I got a lot of problem never give me thing he promise install my systeme in marsh and I the last time was December never again and on top of it they go make a road test I don't know why they make a lot a lot of kilometer with my sports car and they beat the hells of it my car is not the same now I want to know how to suit them now for all the trouble they cause to my car but im not from here and I don't know how to do it [protected]@hotmail.com thanks to read me and don't forget DONT GO THERE
Visions Electronics - service attitude
bought a bookshelf stereo system, had for one year, spent 8 months of that year going back and forth to Visions for repair of the receiver, last time I got it back it worked for 5 minutes then failed...Read full review
Visions Electronics - sells used tablets, without letting customers know.
Salesman from this store sold me an Asus Transformer at St. James in Winnipeg. He told me he's going to give me a good deal for this tablet. In their website, this particular tablet is on sale for...Read full review
Visions Electronics - warranty not honoured
Company information: Visions Canada 2930 32 ave NE Calgary, Alberta Canada Visions.ca Here is my story .. My LC52LE810U has what happens to look like "blemishes" when there is a...Read full review
Visions Electronics - cell phone contract scams
Coincidentally my boyfried had also signed up for a cellphone contract through Visions. He was promised a gift card if he signed up for a two year contract and was also sold an opened phone. He was told it had only been opened in the store and shown to another customer. They had a lot of weird problems with even activating the phone and it took a long time. After he signed the contract and left the phone never worked and he never got the gift card either. He tried to resolve the issue with the store and they would not do anything!!! When he got frustrated they told him to leave- The phone never worked to recieve calls or dial out and he tried at least to cancel the phone plan through the provider- They refused saying that the phone had been used more than 30 minutes already????How would that even be possible? Part of the deal was also that the phone would be free if he signed a contract and there would be no connection fees. Shortly after a bill came from the phone provider billing for the first month of the plan and 35.00 connection charge as well as $150.00 for the phone. We faxed a copy of the contract over to Solo Mobile and they said that it was not legitamite! At the most recent check he is still being pursued by the phone company via collection agency and never used the product!!! Please Please spend your money somewhere else...Smiles
Visions Electronics - lame game
On boxing day 2010 I went to the Surrey visions store to get a Blu ray home theatre advertised in their flyer. I phoned them in the morning to get a confirmation that the product was in, and I had...Read full review
Visions Electronics - gift card scam
Visions was offering a $100 gift card when you sign a two year cell phone contract. I had visited the Surrey location and the cell phone specialist told me I would get the gift card if I signed up...Read full review
Visions Electronics - visions warranty scam
We purchased a $4000 LG TV from Visions in 2009. Within 6 months the TV failed so it was covered under the manufactuerer warranty and it was promptly replaced.
The new LG TV got a red/dot/splatter problem within 8 months...now Visions is telling us the replacement TV is only got a 6 month warranty (not 1 full year from the manufactuer) because they replace the TV and they are counting it from the ORIGINAL TV we purchased.
We had bought the $800 extended warranty so now we had to deal with Visions repair for the red dot problem. They sent out some repair people who tried to fix it on site. Complained it was bad reception cable. Then left.
Still the problem was not fixed. We waited another 3 weeks for Visions to send out another repair company. Instead they send out the first Bozos. This time they take the TV. We were without it for 6 weeks (no loaner given). Finally they bring back the TV and the red/dot problem is solved. WOW!
2 months later we start getting horizontal red stripes appearing on the top of the TV. Back to Visions. This is our 3rd repair. Instead of replacing it under the "lemon clause" they want to fix it...again. Same Bozos from before.
The guy comes out and can't fix it, says its the power supply and Visions will give us a replacement TV. We wait another 6 weeks.
Now finally Visions says we can have a NEW LG TV...but the model we have is now changed and they will give us the LOWER MODEL retailing for about $1500. We paid $4000 and Visions replaces it with a $1500 TV with no PicNPic, and several lesser features.
We don't want that TV so we ask if we can upgrade. They agree to give us a [B]$1200 credit for our $4000 18 mo old TV[/B]! :eek: Now lets do the math:
We paid an extra $800 for the TV warranty and Visions gives us a $1200 credit = $400 is what they are valuing our TV. We had to pay an extra $2000 on top of the $1200 credit just to get the TV with the same features as our old LG. This time we purchased Panasonic TV.
We will never purchase Visions Extended Warranty ever again. They jerk you around with the repairs, and then give you the depreciated value of your TV. Better to go to Future Shop who will replace your TV with no quesitons asked.
Visions Electronics - warranty scam
We purchased a $4000 lg tv from visions in 2007. Within 6 months the tv failed so it was covered under the manufactuerer warranty and it was promptly replaced. The new lg tv got a...Read full review
Visions Electronics - faulty car starter - no satisfaction
Visions car starter: (I am on aish - a federal financial program for the severely handicapped - and am unable to work. Aish is only $1180/month so I saved a very long time to purchase a car...Read full review
Visions Electronics - selling used as new
My wife bought me a asus 50in from visions (Regina, victoria location) for xmas. Opened it up and discovered a couple of small deep scratches on the cover (I can live with those) then started it up and it was password protected by some previous owner who returned it. So, bottom line they sold my wife a used computer. Very unfortunate for me the customer.
Although as I write this I realize that it might very well be just an isolated visions branch incident and i'm also taking into account that the younger people these days (I'm 45) don't give a crap (I was probably like that too). And as a business owner I also realize... Who else are they going to hire? Everyone has help wanted signs up so unfortunately the company has to take what it can get for employees (Very frustrating).
So here I am on boxing day standing in line (With my nephew/witness) at visions (I don't know their policy obviously) I finally get to talk to the manager a mister "mark schmalz". I explain to him that I just want to exchange the computer and also that I realize he had nothing to do with it but it was one of his employees that dropped the ball.
What comes out of his mouth is unbelievable!!
I'll try to shorten this a bit...
He tell's me that asus has such a good warranty (You can purposely break it and get a new one) "so, your'e telling me that is the reason I was sold a used computer?" he had no answer, except that they don't take back used computers?? After asking his name and the name of his superior so that I may write a letter of complaint he gives me the email address for visions and says "but don't bother because they will just send any letters to him anyway".
He then tell's me that he really doesn't care!... It's only a 5 or 7 hundred dollar computer anyway. Like my lowly purchase doesn't matter! My wife also bought me a harmony 9900 remote by the way!
He informs me that the only way to get another computer now is to buy one outright and then return the other when they allow returns and then capped off this sentence with "but you would be stupid if you did that!".
He then tells me that I would have better luck and faster service if I deal with the asus company directly!!
Man, i'm glad my twenty year old nephew was there to witness this!!
Then, at the end he apologizes by saying sorry, and there it is! Not what I was looking for but it helps. If you sympathize and offer a sincere apology people will respond much more positively. But treated as I was I just wanted to rub the pompus smile off his face by using the wall.
Anyway, i'll sit with my "used" computer until I contact asus to see if they can help. I think i'm pretty much done with visions.
But this is just one mans story take it for what it's worth.
Visions Electronics - did not tell there is annual fee on their retail credit card
After harassing and push you to buy, they quickly ask for my driver licence and credit card for a credit check to see if I am eligible for financing. Without any experience of financing, I asked...Read full review
Visions Electronics - customer service piss poor at best
My name is Brett and I had a tv that stopped working about a month ago. I took it to video refit in winnipeg, and visions on regent told me they were going to replace my tv with a samsung plasma...Read full review
Visions Electronics - poor service!
I had purchase a tv and speaker system from visions 6 months ago for $3k, we agreed on payment for 1 yr (12 months) no intrest! We put down $500 and signed up for credit with dashardan (Spelling) visa. We received no bill for 2 weeks we realized these things take time so we waited for a month, finally we called in they had no record of our information and no invoice, so we resorted to waiting a bit longer. We got fed up and went directly to the store to ask them to pull up our information... Nothing. We were confused as to why we are not being billed. No one would inform us of what we should do. Most people would have thought they got a free tv and never bothered to call. 6 months later I have the collection agency searching for me contacting my family. Saying I owe them $4k (More than what I payed for the tv) we went back to visions with the information about our account from the collection agency and the pulled up our purchase... My name address and phone number were all incorrect not to mention the dull minded employee copied it off my drivers license. Visions fault! Now I am being forced to pay a lump sum of $4k money which I cant just thow down! Hence the reason we were paying monthly!!! Visions ignored my complaint said it was no longer there problem and gave my 100 phone numbers to call and was transfered to everyone I talk to. I am very upset and would like visions to take back there 6 month old tv in perfect condition and pay the credit agency the money owed! Cuz I don't want there tv, next time I am going to best buy!