The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

[Resolved] Viking River Cruises / can't unsubscribe from e-mails

1 United States Review updated:

Company refuses to unsubscribe us from their annoying e-mails. No one in our family contacted them for information and this is a lousy way to do business. We have added them to our junk mail filter and automatically delete them. If we did take a crusie, it wouldn't be with them.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Viking River Cruises Customer Care's Response, Dec 27, 2010

    Dear Jeff53404 and Dawniette,

    It is our hope that you will accept our sincerest apologies for your inconvenience. Please contact us directly at TellUs@vikingrivercruises.com so that we may remove you from our e-mail lists.

    Sincerely,

    Viking River Cruises

  • Viking River Cruises Customer Care's Response, Jan 29, 2015

    Dear TempAnon,

    Please contact us directly at TellUs@vikingrivercruises.com so that we may remove you from our e-mail lists.

    Sincerely,

    Viking River Cruises

  • Viking River Cruises Customer Care's Response, Jan 19, 2016

    Dear Mr. and Mrs. Fauser,

    Thank you for reaching out.

    We have updated our database and all mailings to both addresses should cease in the next six weeks. If this does not happen, please contact us directly at TellUs@vikingcruises.com.

    Thank you for your patience and understanding.

    Best regards,
    Viking Cruises

Sort by: UpDate | Rating

Comments

  • Te
      29th of Jan, 2015
    0 Votes

    I've been getting unsolicited emails from them and I have no idea how they even got my address. This is 4 years later and there still isn't an unsubscribe link on their emails. IT'S SPAM.

  • Ke
      24th of Jun, 2015
    +1 Votes

    I want you to unsubscribe from your mailing list

    kennethmaclaren@sbcglobal.net

  • Su
      18th of Jan, 2016
    0 Votes

    Please remove our names from your mailing list. We have moved and do not want paper mail at this time. Address: Box 4791 Barrhead, AB. T7N 1A6 Also being sent to: Site 4, Box 15, R R 2. Barrhead, AB. T7N 1N3 Stewart and Ruth Ann Fauser Thanks

Post your comment